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Food Truck Fleet Manager

Company Description

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.   

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.    

Job Description

The Manager of the Food Truck Fleet is responsible for overseeing all Food Truck Operations and associated logistics of a fleet of food trucks stationed across the country. This includes but is not limited to transport, maintenance, operation, and overall care of the Food Truck Fleet. The Manager of the Food Truck Fleet is responsible for working cross-functionally with Operations, Supply Chain, Facilities, Marketing, and Meetings and Events, to ensure the fleet is operating at Raising Cane’s standards at all times.

 

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

 

Your Impact and Responsibilities:                                               

  • Owns the food truck program, including vetting event opportunities with internal partners for planning and approval, and leading the communication of all approved events with involved leaders ensuring preparation for all events
  • Continually monitors and reports any gaps in the operation or maintenance needs of the with food trucks and works with appropriate RSO Functions to resolve issues in a timely manner
  • Ensures the evolution of the food truck operating principles, equipment maintenance, maintenance schedules and food-safe environments
  • Builds systems and subsequently tracks all items related to the fleet
  • Communicates clearly with Food Truck Leads about standards expectations
  • Ensures the environment is safe for all crewmembers and customers
  • Owns the performance of the entire truck fleet, including leading through long hours, lengthy travel, and maintaining standards in non-traditional settings
  • Works effectively with external partners, such as transport and logistics companies, commissary/distribution managers, event planners and talent agents
  • Plans and oversees food truck events from ideation to execution including the day-to-day operations and needs of the food trucks
  • Facilitates daily operations within the food trucks and at offsite venues, such as commissaries and distribution hubs
  • Maintains proper product and small wares inventory levels and item pars for all events which includes working collaboratively with the supply chain team to find creative avenues for product procurement in non-branded markets
  • Oversees and maintains food truck cleanliness and image
  • Oversees maintenance plans for the food truck fleet and cares for the trucks reflecting the high value assets they are
  • Obtains annual registration and inspection stickers and paperwork
  • Works with internal and external parties to ensure Trucks are properly permitted for each event

Qualifications

  • 5+ years professional food-related industry experience (restaurant preferred)
  • 3+ years managerial experience
  • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
  • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
  • Must exercise professional judgment and discretion at events, including maintaining confidentiality and privacy of customers
  • Expert in restaurant operations, people and assets management, food truck operations and automotive maintenance (preferred)
  • Bachelor’s degree in related field preferred
  • Microsoft Proficient: Word, Excel & Power Point
  • Travel as required, up to 75%
  • DRSO Based Position

Additional Information

All your information will be kept confidential according to EEO guidelines.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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Average salary estimate

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What You Should Know About Food Truck Fleet Manager, Raising Cane's

Join Raising Cane’s Chicken Fingers® as a Food Truck Fleet Manager and take charge of an exciting and dynamic segment of our operations! You’ll be at the heart of our Food Truck Program, ensuring all our trucks are operating smoothly and meeting our high standards. Picture yourself vetting event opportunities with internal partners, leading all communications to ensure events go off without a hitch, and conducting daily operations to keep things running seamlessly. Your role will also involve ensuring our trucks maintain impeccable cleanliness and operational standards while creatively managing logistics and supply chain needs for a variety of events. You’ll collaborate with various teams across the company, frequently engaging with customers while working in both fast-paced kitchen environments and outdoor settings. With a strong focus on safety and efficiency, you’ll oversee the upkeep and maintenance of our trucks, making sure they are ready for any adventure! If you’re passionate about food service, possess managerial experience, and thrive in a hands-on leadership role, this is your opportunity to shine at Raising Cane’s, where we believe in our PEOPLE and our culture is our greatest asset. Let’s get to work and raise the bar together!

Frequently Asked Questions (FAQs) for Food Truck Fleet Manager Role at Raising Cane's
What are the responsibilities of a Food Truck Fleet Manager at Raising Cane's?

The Food Truck Fleet Manager at Raising Cane's is essential in overseeing all food truck operations and logistics. This includes maintaining the fleet, managing event coordination, ensuring food safety, and leading effective communication with various internal teams. The manager will also be responsible for hands-on operations, inventory management, and maintaining the overall cleanliness and standards of the food trucks.

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What qualifications are needed to be a Food Truck Fleet Manager at Raising Cane's?

To become a Food Truck Fleet Manager at Raising Cane's, candidates should have at least 5 years of professional food-related industry experience, preferably in a restaurant setting, along with 3 years of managerial experience. Expertise in restaurant operations, as well as strong organizational and communication skills, are vital. A bachelor’s degree in a related field is preferred, along with proficiency in Microsoft Excel, Word, and PowerPoint.

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Is travel required for the Food Truck Fleet Manager position at Raising Cane's?

Yes, the Food Truck Fleet Manager position at Raising Cane's requires travel up to 75% of the time. This means you'll be leading our food trucks at various events and collaborating with team members across locations to ensure our operations run smoothly.

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What is the work environment like for a Food Truck Fleet Manager at Raising Cane's?

The work environment for a Food Truck Fleet Manager at Raising Cane's is fast-paced and diverse. You will spend time in kitchen settings, often under varied temperatures and conditions, handling food products and equipment. It's a hands-on role that requires physical exertion like walking, standing, and lifting, along with customer interaction.

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What career growth opportunities exist for a Food Truck Fleet Manager at Raising Cane's?

At Raising Cane's, the Food Truck Fleet Manager is part of a rapidly growing company with a focus on advancement. With proven performance, there are opportunities for leadership roles in regional operations, expansion of our fleet, or other important positions within the company as we strive to become one of the top 10 restaurant companies in the U.S.

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Common Interview Questions for Food Truck Fleet Manager
Can you describe your experience managing a food truck operation?

When answering this question, highlight specific experiences where you managed logistics, operations, or events related to food trucks. Emphasize key accomplishments like improving efficiency or customer satisfaction.

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How would you ensure food safety and cleanliness in the food truck fleet?

Respond with your knowledge of best practices for food safety, including proper sanitation protocols, regular maintenance checks, and employee training to maintain high standards in the food truck environment.

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What strategies would you use for effective event planning for the food trucks?

Discuss how you would coordinate with internal partners, plan logistics, and handle potential challenges during events. Providing an example of a past successful event can demonstrate your capability.

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How do you handle customer complaints or issues during an event?

Explain your approach to customer service by emphasizing your active listening skills and how you would work to resolve issues promptly to ensure customer satisfaction.

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What is your approach to inventory management for food trucks?

Talk about your methods for tracking inventory levels, ensuring product availability, and collaborating with supply chain teams to optimize procurement and minimize waste.

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Describe a time you had to work with a challenging team member. How did you handle it?

Share a specific example that illustrates your conflict resolution skills and your ability to maintain a positive and productive work environment.

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What safety measures would you enforce in the food truck operational environment?

Discuss specific safety protocols and equipment you believe are important, referencing any relevant experience with ensuring the safety of staff and customers in mobile food operations.

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How do you stay organized and prioritize tasks in a fast-paced work environment?

Describe your time management techniques, tools you use to stay organized, and how you prioritize tasks effectively to meet the demands of a busy food truck operation.

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What experience do you have with transportation logistics for food trucks?

Talk about your familiarity with logistics, including working with transportation partners, scheduling routes, and overcoming transportation challenges during events.

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Why do you want to work as a Food Truck Fleet Manager at Raising Cane's?

Share your passion for the food service industry, your alignment with Raising Cane's culture and values, and your excitement about contributing to the growth and success of the food truck operations.

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The VisionTo grow restaurants, serving our Customers, all over the world and be the brand for craveable chicken finger meals, a great Crew, cool Culture, and Active Community Involvement.

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DATE POSTED
April 9, 2025

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