St. James Hotel - Event Banquet Server Part-time

As an Event Banquet Server at St. James Hotel, your main responsibilities include serving multiple tables of guests, executing services according to Banquet Event Orders (BEOs), ensuring guest satisfaction, and maintaining cleanliness in event spaces. You’ll also assist in preparatory duties and remain knowledgeable about the hotel's offerings and local attractions to provide a comprehensive guest experience.

To apply for the Event Banquet Server position at St. James Hotel, a high school diploma or equivalent is required. Previous experience in serving is preferred, ideally between three to six months. Candidates should also possess strong communication skills, critical thinking abilities, and attention to detail to excel in this role.

The pay structure for the Event Banquet Server position at St. James Hotel ranges from $14.81 to $19.28 per hour, based on your qualifications and experience. Individual pay is determined by factors like job-related skills and market demand, and opportunities for pay advancement exist within the salary range.

Working as an Event Banquet Server at St. James Hotel means being part of a vibrant team focused on delivering exceptional guest experiences. The environment is dynamic and fast-paced, especially during events, providing a collaborative atmosphere where excellent interpersonal skills and teamwork are essential.

Yes, part-time Event Banquet Servers at St. James Hotel enjoy several benefits, including a 401(k) match, employee discounts, and access to well-being resources like free EAP services and financial planning assistance. These benefits are designed to support your health and financial security.

When discussing your experience with serving, highlight any previous roles you’ve held in food service, focusing on specific events where you managed multiple tables or adhered to service standards. Emphasize your ability to work under pressure during busy events and any positive feedback you’ve received from guests.

Effective prioritization during busy events involves assessing your immediate responsibilities. Describe how you would first ensure guests are seated and served their drinks, while also monitoring their needs. Mention strategies like creating a mental checklist to help manage your duties efficiently without compromising service quality.

When faced with a difficult guest, it's crucial to remain calm and listen attentively. Share a response that showcases your conflict resolution skills. For instance, explain that you would evaluate the situation, address their concerns promptly, and ensure they feel valued and satisfied with your assistance.

To ensure compliance with health codes, you should regularly check equipment and serving areas for cleanliness. Discuss how you stay updated on hygiene practices and your commitment to maintaining a sanitary environment, illustrating your awareness of the importance of health and safety in food service.

Provide an example of a time when you collaborated with colleagues during a busy event. Describe how you communicated, delegated tasks, and supported each other to ensure a smooth operation. Highlight the strong points of teamwork and how it contributed to a successful event.

Express your appreciation for the hotel's historic charm and commitment to exceptional service. Mention your passion for the hospitality industry, and how the role aligns with your career goals. Showcase your enthusiasm for contributing to guests' memorable experiences at St. James Hotel.

Highlight skills such as strong communication, multitasking, attention to detail, and the ability to work under pressure. Mention the importance of excellent interpersonal skills to interact positively with guests and team members effectively.

Demonstrate your proactive approach by explaining how you would familiarize yourself with the hotel’s offerings and any upcoming events. You might mention asking team members, reviewing internal communications, or checking event schedules to be prepared to assist guests appropriately.

Share a strategy focused on anticipating guest needs, providing prompt service, and addressing any issues swiftly. Emphasize your dedication to creating a welcoming atmosphere and ensuring that guests leave with a positive impression of their experience at St. James Hotel.

Identify a common challenge, such as managing high-volume service during events, and discuss techniques you use to cope, such as staying organized, communicating with the team, and having a positive attitude. This illustrates your ability to handle stress and maintain service quality.