Product Representative

As a Product Representative for Pacific Bath, your main responsibilities will include promoting our home improvement products to potential customers at Costco Wholesale stores, generating leads, and providing exceptional customer service. You'll also engage with customers directly to help them understand our offerings and facilitate appointments. Your ability to create real connections will be vital in driving sales and helping homeowners enhance their spaces.

To be a successful Product Representative at Pacific Bath, prior experience in retail sales or face-to-face sales is preferred. We’re looking for candidates who are road-ready, meaning you'll need reliable transportation to travel between various retail locations. An outgoing personality and a proactive approach to engaging with customers are essential traits for this role. Additionally, weekend availability is required to maximize your opportunities for sales interaction.

Pacific Bath offers a competitive pay structure for the Product Representative role, starting at $22 per hour. In addition, there's an uncapped bonus structure that allows high performers to significantly boost their earnings, with pay potentially reaching between $22 and $28 per hour based on performance and sales.

While previous sales or retail experience is preferred for the Product Representative role at Pacific Bath, it's not strictly necessary. What we value most are your interpersonal skills, positive attitude, and eagerness to learn and engage with customers. If you have a passion for home improvement and a desire to succeed, we'd love to hear from you!

Yes, Pacific Bath is committed to helping our new Product Representatives succeed. We offer comprehensive training that covers our products, sales techniques, and customer engagement strategies. This support will equip you with the knowledge and confidence you need to excel in your role and represent the Pacific Bath name effectively.

When answering this question, focus on your specific roles and achievements in previous retail positions. Highlight how you engaged customers, met sales targets, and any strategies you used that resulted in positive outcomes. Emphasize your ability to create rapport and build relationships with customers, as these skills are crucial for a Product Representative at Pacific Bath.

Show that you can remain calm and professional under pressure. Explain that you would listen actively to the customer's concerns, acknowledge their feelings, and work to find a resolution that satisfies their needs. Highlight your ability to adapt to various situations, and mention any techniques you use to de-escalate tension in sales environments.

Discuss your passion for helping people improve their living spaces and the satisfaction that comes from completing such projects. You might also want to mention any personal experiences with home renovations or how you believe that a beautiful space can enhance one's quality of life. This shows your genuine interest in the role at Pacific Bath.

Explain how you assess the needs of the day and prioritize tasks based on urgency and importance. For instance, you might talk about focusing on high-potential leads first or ensuring that you deliver exceptional service to every customer. Mention techniques you use, such as maintaining organized notes or setting reminders, to keep yourself on track.

Discuss specific techniques you've applied, such as building rapport through storytelling, using open-ended questions to engage customers, or employing the 'trial close' method to gauge interest. Relating these techniques to your previous roles, or how they could be applied in the context of Pacific Bath, will demonstrate your aptitude for the Product Representative role.

Share the strategies you use to keep your spirits high, such as setting personal goals or celebrating small wins. Emphasize your intrinsic motivation to help customers and seek solutions and how this passion drives you. Highlighting your resilience in the face of challenges shows you are a strong candidate for Pacific Bath.

Prepare for this by doing your homework. Highlight specifics about Pacific Bath's commitment to customer service, its partnership with Kohler, and Renuity's mission to revolutionize home improvement. This shows that you are genuinely excited about the opportunity and have a good understanding of the company.

Express that you view missed targets as an opportunity for growth. Discuss how you'd analyze your performance to understand what went wrong and devise a plan to improve. Demonstrating your commitment to continuous improvement and your proactive nature aligns with what Pacific Bath seeks in its Product Representatives.

Highlight your skills that match the company’s needs, such as your outgoing personality, ability to connect with customers, and passion for home improvement. Discuss how your experience and values align with Pacific Bath’s mission to make home renovations easier and more enjoyable for clients.

Indicate your willingness to travel, outlining any relevant past experiences where travel was a key component of your role. Mention your reliable transportation and how you view travel as an exciting part of engaging customers in different locations, which fits well with the Product Representative position at Pacific Bath.