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Gallery Housekeeping Support Associate

RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
 

The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
 

At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right.

RH is seeking a Housekeeping Support Associate to join our team in providing world-class service to guests while taking great care of our equipment and facilities.
 

YOUR RESPONSIBILITIES

  • Live Our Vision, Values and Beliefs every day
  • Build and maintain partnerships within the Gallery team
  • Assist in the maintenance of the Gallery at all levels:
    • Vacuuming floors, tidying up rooms, gathering trash and restocking pantries 
    • Polishing furniture, deep cleaning rugs, floors, windows and walls
    • Light exterior maintenance and landscaping 
    • Deep cleaning and refreshing of restrooms

OUR REQUIREMENTS

  • Strong interpersonal skills
  • Mental flexibility
  • Strong organizational and time management skills
  • Ability to recognize and respond to multiple priorities
  • Commitment to Quality, detail focused on all levels
  • Delivery of first-class service to our employees and our clients

PHYSICAL REQUIREMENTS 

  • Ability to lift and mobilize small to medium items up to 25 lbs. while utilizing appropriate equipment and techniques
  • Ability to maneuver effectively around gallery floor, stock room and office
  • Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
What You Should Know About Gallery Housekeeping Support Associate, RH

At RH, the Gallery Housekeeping Support Associate plays a crucial role in creating a welcoming environment in our luxurious space located in Palo Alto, California. As part of our commitment to excellence, you will work closely with our talented team to provide world-class service to guests while maintaining the beauty and functionality of our gallery. Your daily tasks will include vacuuming, tidying up rooms, and ensuring that all spaces are clean and inviting. We pride ourselves on attention to detail, so you'll take on responsibilities like polishing furniture, deep cleaning rugs, and refreshing restrooms. Light exterior maintenance and landscaping are also part of the job, allowing you to contribute to the overall aesthetic appeal of our environment. We believe that the right people make all the difference, which is why we’re looking for someone with strong interpersonal skills, a positive attitude, and an ability to adapt to diverse priorities. If you’re someone who is organized, detail-oriented, and thrives in a dynamic setting, this job at RH is a perfect fit for you. Join us, and be part of a team that values creativity, determination, and teamwork, ensuring each guest enjoys an exceptional experience in our gallery.

Frequently Asked Questions (FAQs) for Gallery Housekeeping Support Associate Role at RH
What are the key responsibilities of a Gallery Housekeeping Support Associate at RH?

As a Gallery Housekeeping Support Associate at RH, you will have varied responsibilities, including vacuuming floors, tidying rooms, and ensuring that all areas are maintained to the highest standards. Your role also involves deep cleaning furniture, rugs, and facilities, along with light landscaping duties. Overall, your focus will be on providing outstanding service while keeping the gallery environment pristine.

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What qualifications do I need to apply for the Gallery Housekeeping Support Associate position at RH?

To be successful as a Gallery Housekeeping Support Associate at RH, candidates should possess strong interpersonal and organizational skills. We look for individuals who can manage their time effectively and respond to multiple priorities with ease. A commitment to quality and attention to detail are essential, as well as a positive attitude that enhances our team culture.

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What is the work environment like for a Gallery Housekeeping Support Associate at RH?

The work environment for a Gallery Housekeeping Support Associate at RH is dynamic and engaging. You will be surrounded by creative individuals who value teamwork and collaboration. The role involves both routine cleaning tasks as well as special projects, allowing for a variety of experiences each day while maintaining a luxurious atmosphere.

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What physical requirements should I be aware of for the Gallery Housekeeping Support Associate role at RH?

Candidates for the Gallery Housekeeping Support Associate role at RH should be prepared for physical work that may include lifting items up to 25 lbs, prolonged standing, and various movements such as bending and climbing. Familiarity with the appropriate cleaning tools and techniques is important to ensure safety and efficiency in this engaging role.

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How does RH ensure that its Gallery Housekeeping Support Associates provide world-class service?

RH emphasizes training and development for its Gallery Housekeeping Support Associates to ensure they understand the brand's commitment to excellence. By fostering a culture that values high energy and a proactive approach to problem-solving, we empower our staff to deliver first-class service not only to guests but also to each other, creating a supportive and enriching environment.

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Common Interview Questions for Gallery Housekeeping Support Associate
Can you describe a time when you had to prioritize multiple tasks as a Housekeeping Support Associate?

When answering this question, provide a specific example where you had several responsibilities at once. Explain how you assessed the urgency of each task and the steps you took to prioritize effectively, ensuring all tasks were completed professionally.

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What steps do you take to ensure high-quality cleaning standards?

Outline your approach to cleaning, focusing on details like techniques, products, and routines you follow. Mention how quality assurance and attention to detail are critical in maintaining a pristine environment in your role.

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How do you handle feedback on your cleaning methods?

Indicate that you view feedback as an opportunity for improvement. Discuss how you’ve implemented suggestions in the past to refine your cleaning techniques, which ultimately lead to enhanced performance.

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What motivates you as a Gallery Housekeeping Support Associate?

Share how you find motivation in providing an inviting and clean environment for guests. Highlight the satisfaction you feel when guests appreciate the surroundings and how it contributes to their overall experience.

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Describe how you would deal with a difficult guest while performing your housekeeping duties?

Explain that you always maintain professionalism, listen carefully to the guest’s concerns, and seek to resolve any issues promptly while continuing to meet your responsibilities. Highlight your commitment to ensuring a positive experience.

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How do you approach teamwork in a housekeeping role?

Speak about the importance of collaboration and communication within a team. Provide examples of how you’ve successfully worked with colleagues to enhance housekeeping efficiency and service quality.

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What is your experience with using cleaning equipment?

Discuss any specific cleaning equipment you have used in the past, emphasizing your ability to follow safety procedures and handle equipment correctly to ensure a thorough clean while minimizing risks.

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What do you believe is the most important quality for a Housekeeping Support Associate?

Share that attention to detail and a positive attitude are key qualities for a Housekeeping Support Associate. Explain how these traits contribute to maintaining high standards in a housekeeping role.

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How do you handle repetitive tasks while still maintaining quality?

Express that you understand the importance of consistency in cleanliness and that you have strategies to keep yourself motivated, such as setting personal goals or mixing up your tasks to maintain engagement.

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Why do you want to work at RH as a Housekeeping Support Associate?

Discuss RH's reputation for quality and luxury. Emphasize your admiration for the brand’s values and commitment to excellence, expressing how excited you are to contribute to a space that reflects these ideals.

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TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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