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Operations Associate - job 1 of 3

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

The Associate - Operations-Leadership program is a full-time, entry-level role that provides a twelve-month training program to prepare you for an operational leadership position in one of our manufacturing facilities throughout the United States. The program is designed to offer comprehensive training in all areas of the manufacturing facility to learn the RRD solutions and manufacturing processes.

Responsibilities:

  • Learn several production rotations and learn the six core plant business functions: manufacturing, logistics, operations, administration, human resources, and finance.
  • Shadow position-specific positions and then perform in those roles for a period of time to complete each rotation
  • Assist Plant Leaders in the everyday functions of the facility as learning opportunities arise. There will be many and they will vary according to the situation
  • Attend plant meetings both internal and external
  • Continue to read publications about the print and manufacturing industries in order to increase your understanding of the field

Qualifications

  • Bachelor's degree, or equivalent work experience required
  • Strong computer skills including Word and Excel
  • Prior internship in a manufacturing company/environment is a plus
  • Knowledge of the printing process is a plus
  • Motivated to succeed
  • Able to work under pressure and meet deadlines
  • Understanding of basic business practices
  • High energy level, excellent customer service skills, and a strong work ethic
  • Self-Confident
  • Written and Verbal communication prowess
  • Very strong analytical and problem-solving skills

Additional Information

The national pay range for this role is $50,000 - $60,000 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

Average salary estimate

$55000 / YEARLY (est.)
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$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Associate, RR Donnelley

Introducing the Operations Associate role at RRD in St. Charles, IL! Are you ready to kickstart your career in a vibrant environment that values innovation and creativity? As part of RRD's dynamic team, you'll enter a twelve-month leadership training program designed specifically for those eager to thrive in the operational side of manufacturing. This isn’t just a job; it’s a launchpad to an exciting career where you’ll gain firsthand experience in essential areas like manufacturing, logistics, and finance. Imagine learning the ropes through engaging rotations, shadowing seasoned professionals, and actively participating in plant meetings. Your strong analytical skills and attention to detail will be vital as you assist plant leaders and dive deep into the intricacies of RRD’s manufacturing processes. Plus, with access to industry publications, you'll stay on the cutting edge of trends and technologies. A bachelor’s degree is required, and while previous internships in manufacturing are a plus, your motivation and strong work ethic will set you apart. We believe in recognizing and rewarding your efforts, offering competitive pay and a comprehensive benefits package. Join us at RRD to transform customer experiences and elevate your career in a supportive and forward-thinking atmosphere!

Frequently Asked Questions (FAQs) for Operations Associate Role at RR Donnelley
What are the key responsibilities of an Operations Associate at RRD?

As an Operations Associate at RRD, you will engage in a diverse array of responsibilities that provide essential insights into the manufacturing process. Your key tasks will include participating in several production rotations, understanding core plant functions like logistics and operations, and assisting plant leaders in daily activities. You'll also attend both internal and external plant meetings, all designed to equip you with a solid foundation for a future leadership role.

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What qualifications are needed for the Operations Associate position at RRD?

To qualify as an Operations Associate at RRD, you will need a bachelor’s degree or equivalent work experience. Strong computer skills, particularly in Word and Excel, are essential. Prior internships in manufacturing and knowledge of the printing process can give you an edge, but your motivation, analytical skills, and customer service orientation are truly what will make you shine in this role.

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What kind of training will I receive as an Operations Associate at RRD?

The Operations Associate training at RRD is a comprehensive twelve-month program that immerses you in the different facets of manufacturing operations. You will undergo various rotations across six core business functions, providing you with valuable hands-on experience and knowledge that prepares you for a leadership role within the company.

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Is there growth potential for Operations Associates at RRD?

Absolutely! The Operations Associate role at RRD is structured as a stepping stone for future leadership positions. After completing the comprehensive training program, you will be well-equipped to advance in your career within one of RRD’s manufacturing facilities, opening doors to numerous growth opportunities based on your performance and passion.

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What are the benefits offered for Operations Associates at RRD?

RRD provides a competitive benefits package for Operations Associates that includes medical, dental, and vision insurance, paid time off, and a 401(k) plan with company match. Additionally, you'll have access to tuition assistance, maternity leave, adoption assistance, and a variety of other personal and professional perks, ensuring a supportive work environment.

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Common Interview Questions for Operations Associate
Can you describe your understanding of RRD's operations?

When answering this question, it's beneficial to demonstrate your research on RRD’s specific operations, including their manufacturing processes and emphasis on sustainability. Speak to your knowledge of their product offerings and how operational excellence contributes to customer satisfaction.

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What motivates you to pursue a career in operations?

For this question, share specific experiences that drew you to operations. Highlight your interests in improving processes and enhancing efficiency, demonstrating how these align with the core responsibilities of an Operations Associate at RRD.

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How do you handle pressure in a fast-paced environment?

Employ examples from past roles or academic projects where you successfully managed tight deadlines and high-stress situations. Emphasize your ability to remain organized and focused, particularly when you're balancing multiple tasks, showcasing skills that are crucial for success at RRD.

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What experience do you have with data analysis?

Even if your experience is limited, share relevant coursework or internships where you've utilized your analytical skills. Discuss how data drives decision-making in operations and how you can leverage these skills to contribute to RRD’s efficiency and success.

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How would you approach learning different roles within the manufacturing process?

Express your enthusiasm for hands-on learning and adaptability, which are essential for the Operations Associate role. Outline a plan that includes observing experienced team members, asking questions, and actively seeking feedback to effectively grasp various tasks within the plant.

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Can you give an example of a time you solved a problem at work?

Think of a specific scenario where you identified a problem, analyzed possible solutions, and successfully implemented a resolution. Use the STAR method (Situation, Task, Action, Result) to provide a structured and impactful response that reflects your problem-solving capability.

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What do you know about our company culture at RRD?

Show that you’ve researched RRD's company culture by discussing its commitment to sustainability, innovation, and employee development. Connect these cultural values to what you seek in a workplace, which will illustrate how you align with RRD's mission and vision.

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How do you prioritize tasks when working on multiple projects?

Discuss prioritization techniques such as using to-do lists or project management tools. Emphasize how you assess deadlines and importance of each task, showcasing your organizational skills which are crucial in the operations environment at RRD.

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What skills make you a good fit for the Operations Associate position?

Highlight your strong analytical skills, attention to detail, and motivation to learn. Also, underline interpersonal skills such as communication and teamwork which are vital in a collaborative setting like RRD’s manufacturing plant.

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Why do you want to work at RRD specifically?

Articulate your interest in RRD's innovative solutions and commitment to sustainability. Discuss how working with a leading company that transforms customer engagement through creative execution aligns with your career goals and values.

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RRD (R.R. Donnelley) provides businesses with advertising and marketing products and services. Some of their offerings include digital print materials, data management, business support, and more. This company is headquartered in Chicago, Illinois...

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Full-time, on-site
DATE POSTED
March 18, 2025

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