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10147 Store Manager

SALLY STORE MANAGER:


By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen!!

Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates.

Your role as a Store Manager:

  • When it comes to the customer experience – it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs. 
  • You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory.  
  • You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies.
  • You will make sure your store always looks its best!

Why you’ll love working here:

  • The people are creative, fun and passionate about beauty.
  • Generous product discount and free sample products.
  • You will receive a great education regarding our products.
  • You will have ample opportunity for growth.
  • You may qualify for one or more of the following – medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.

Requirements:

Qualifications to be a Store Manager:

  • At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience.
  • Previous experience in operational, financial and performance management.
  • Cosmetology license is a plus – but not required.
  • Must be 18 years of age or older.
  • Passion for all things hair and beauty!

Legal wants you to know:

• Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.

• May be exposed to fumes and odors upon occasion.

Working Conditions/Physical Requirements

The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.

Additional Information:

Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.

“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.

SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Average salary estimate

$50000 / YEARLY (est.)
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$40000K
$60000K

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What You Should Know About 10147 Store Manager, Sally Careers

Step into a world of beauty and creativity as a Store Manager at Sally Beauty in Rochester, New York! At Sally Beauty, we pride ourselves on being the largest hair and beauty supplier globally, and we are on a mission to empower our customers to express themselves through hair. If you’re a proven leader who thrives in a dynamic environment, we want you! Your role will be integral in shaping the customer experience; it all starts with you! You’ll manage talent, inspire your team, and ensure each customer leaves with a memorable experience tailored to their hair and beauty needs. As a Store Manager, you’ll oversee all store operations while focusing on achieving sales goals, managing budgets, and maintaining inventory. You’ll also play a vital role in keeping your store looking its best while ensuring safety and security for both customers and associates. With a creative and passionate team surrounding you, you’ll enjoy generous product discounts, educational opportunities, and the potential for career growth. Whether you have a cosmetology license or simply a passion for beauty, if you bring at least three years of customer service experience and one year of management experience, we want to hear from you! At Sally Beauty, we believe in celebrating diversity and fostering an inclusive environment where everyone can thrive. So, are you ready to embrace this exciting challenge and keep up with the latest beauty trends? Join us at Sally Beauty, where you’ll find beauty in YOU!

Frequently Asked Questions (FAQs) for 10147 Store Manager Role at Sally Careers
What are the key responsibilities of a Store Manager at Sally Beauty?

As a Store Manager at Sally Beauty, your key responsibilities include managing all store operations to meet or exceed sales goals, inspiring and leading your team to deliver exceptional customer experiences, and ensuring store compliance with safety protocols. You'll also focus on budget management, growing sales through effective inventory control, and maintaining a visually appealing store environment.

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What qualifications do I need to become a Store Manager at Sally Beauty?

To become a Store Manager at Sally Beauty, candidates should have at least three years of experience in customer service or retail sales, along with a year of sales management experience. While a cosmetology license is a plus, it’s not required. You should also have a passion for hair and beauty to inspire and lead your team effectively.

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What does the work environment look like for a Store Manager at Sally Beauty?

The work environment for a Store Manager at Sally Beauty is dynamic and vibrant, filled with creative and passionate individuals dedicated to beauty. While the role involves physical exertion, such as standing for extended periods and managing inventory, the supportive team atmosphere ensures that the work remains enjoyable and rewarding.

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What benefits can I expect as a Store Manager at Sally Beauty?

Sally Beauty offers a range of benefits for Store Managers, including a generous employee discount on products, access to valuable beauty education, and opportunities for career advancement. Depending on your hours, you may also qualify for medical, dental, vision, 401k, vacation, sick, and holiday time benefits.

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How does Sally Beauty support diversity and inclusion in the workplace?

Sally Beauty is committed to diversity and inclusion, actively encouraging different backgrounds and perspectives among its employees. The company believes that inclusivity fuels innovation and growth, creating an environment where everyone is welcomed and can thrive in their careers. They find beauty in individuals, celebrating uniqueness.

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Common Interview Questions for 10147 Store Manager
Can you describe your leadership style as a Store Manager?

When discussing your leadership style, focus on how you encourage teamwork, foster a positive work environment, and motivate your team to achieve their best. Share specific examples of how you've inspired employees to excel in their roles and how you handle challenges.

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How do you handle customer complaints as a Store Manager?

Explain your process for addressing customer complaints. Focus on the importance of listening attentively, showing empathy, and taking actionable steps to resolve issues. Highlight your ability to turn a negative experience into a positive one for the customer.

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What strategies do you use to achieve sales goals?

Discuss various strategies you employ to meet sales goals, such as analyzing sales data, training your team on upselling techniques, and implementing promotional events. Mention your adaptability in adjusting strategies based on customer feedback and market trends.

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How do you ensure your store maintains a high level of customer service?

Talk about your commitment to customer service by emphasizing regular team training sessions, establishing clear expectations, and leading by example. Provide examples of how you’ve cultivated a customer-first attitude within your team.

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What steps would you take to manage inventory effectively?

Outline the strategies you follow for inventory management, such as utilizing inventory software, conducting regular counts, and analyzing sales patterns. Discuss your proactive approach to maintain optimal stock levels and reduce waste.

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How do you keep your team motivated during slow sales periods?

Share your techniques for keeping staff engaged during slow periods, such as hosting team-building activities, setting smaller, achievable goals, and creating a positive work atmosphere. Emphasize the importance of maintaining morale and energy.

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What experience do you have with budgeting and financial management?

Discuss your experience in budgeting, including forecasting sales and expenses. Provide insights into how you’ve successfully managed budgets in previous roles, providing examples of cost-saving measures you implemented.

Join Rise to see the full answer
Why do you want to work for Sally Beauty?

Express your passion for beauty and why Sally Beauty’s mission resonates with you. Discuss your alignment with their values, commitment to customer empowerment, and how you can contribute to the company’s success with your skills and experience.

Join Rise to see the full answer
How would you handle a conflict between team members?

Cover your approach to conflict resolution, highlighting active listening, mediating discussions, and finding common ground. Explain that you prioritize a solution that restores harmony while encouraging open communication among team members.

Join Rise to see the full answer
What do you believe is the most important aspect of visual merchandising?

Discuss your view on visual merchandising’s role in enhancing the shopping experience. Explain how effective displays not only draw customers in but also reflect brand identity. Provide examples of how you've implemented visual merchandising strategies in previous roles.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 6, 2025

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