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Office Coordinator & Executive Assistant

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in Machine Learning and data discovery, we develop and deploy novel solutions for S&P Global and its customers worldwide. Our solutions help businesses harness the power of data and Artificial Intelligence to innovate and drive progress. Kensho's solutions and research focus on speech recognition, entity linking, document extraction, automated database linking, text classification, natural language processing, and more.

Kensho is looking for a highly organized, proactive, and detail-oriented Office Coordinator & Executive Assistant to support our team in New York! This hybrid role is responsible for creating and maintaining a positive and welcoming work environment that aligns with Kensho values while providing administrative assistance to senior leadership.  This position requires a high level of professionalism, discretion, and the ability to multitask effectively. Read on to learn more about this exciting opportunity to join our team!

Salary Range: $55,000 - $85,000

What you’ll do here:

Office Management:

  • Office Administration: Support and enable team members by managing office supplies, sorting mail, shipping supplies, assisting with office event planning, and maintaining company calendars (GSuite and Outlook).

  • On-Site Availability: Able to be on-site in the New York office 3 days a week (subject to change) and a willingness to travel (<10%) to headquarters as needed (Cambridge, MA), particularly during Collaboration Weeks (June & October).

  • Facilities Management: Serve as the face of Kensho, ensuring a clean and functional workspace. Maintain office supplies and groceries, liaise with building management and cleaning services, and handle minor hands-on tasks (e.g., assisting with office setup).

  • Technology & Equipment Support: Assist with office technology, including conference room setup and troubleshooting virtual platforms (Zoom, Google Meet, Microsoft Teams). Coordinate with IT as needed.

  • Expense Management: Assist in managing the office supply budget (tracking) and handling monthly office-related expenses (Concur). Answer employee travel and expense inquiries (Citi Card) and manage any travel logistics that arise.

Executive Assistant:

  • Calendar Management: Organize and optimize senior leadership calendars, balancing time-sensitive priorities and scheduling internal/external meetings.

  • Travel Coordination: Arrange domestic and international travel, including flight bookings, hotel reservations, car services, visa logistics, and detailed itineraries.

  • Communication Management: Serve as a point of contact for senior leaders, screening and managing emails, calls, and messages.

  • Expense Reporting: Process and submit monthly travel and expense reports (Concur) for executives.

What you’ll bring to the table:

  • Strong organizational and multitasking skills with a bias for action.

  • Ability to anticipate needs, think proactively, and execute efficiently.

  • Clear, professional communicator with the ability to articulate ideas effectively, both verbally and in writing.

  • A self-starter with the ability to work independently in a fast-paced environment.

  • A friendly, service-oriented attitude with strong relationship-building skills.

  • Discretion, sound judgment, and an eye for process improvement.

How to really get our attention: 

  • Exceptional interpersonal skills with the ability to connect with people at all levels.

  • A proactive approach, always one step ahead in problem-solving.

  • A strong service mentality—happiest when helping others succeed!

  • Hands-on flexibility, comfortable with both big-picture planning and small daily tasks.

  • Proficiency in Google Suite, Microsoft Office, and experience with tools like Canva (bonus).

  • A background in hospitality or office coordination.

At Kensho, we pride ourselves on providing top-of-market benefits, including:  

  •  Medical, Dental, and Vision insurance   

  • 100% company paid premiums  

  • Unlimited Paid Time Off  

  • 26 weeks of 100% paid Parental Leave (paternity and maternity)  

  • 401(k) plan with 6% employer matching  

  • Generous company matching on donations to non-profit charities  

  • Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences  

  • Plentiful snacks, drinks, and regularly catered lunches  

  • Dog-friendly office (CAM office)  

  • Bike sharing program memberships  

  • Compassion leave and elder care leave  

  • Mentoring and additional learning opportunities  

  • Opportunity to expand professional network and participate in conferences and events 

We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$55000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Office Coordinator & Executive Assistant, S&P Global Inc.

Kensho, the backbone of S&P Global's AI innovation and transformation, is on the lookout for an enthusiastic and organized Office Coordinator & Executive Assistant to join our vibrant team in New York! In this hybrid role, you'll be the heartbeat of our office, ensuring a cozy and positive environment that reflects our values. Your main tasks will involve keeping the office running smoothly, which includes managing supplies, handling communication for senior leadership, and organizing events. Your day-to-day will truly matter as you balance calendars, support travel arrangements, and serve as the friendly face of Kensho, liaising with our facilities team to maintain a functional workspace. With exciting opportunities to collaborate with teams in our Cambridge headquarters, you’ll become an essential part of the Kensho culture. We're looking for someone who thrives in a dynamic setting, anticipates needs effortlessly, and possesses top-notch multitasking skills. If you have a service-oriented mindset and love helping others succeed, we want to hear from you! Join us at Kensho, where you’ll enjoy fantastic benefits like unlimited PTO, a generous parental leave policy, and professional development support. Let’s innovate together!

Frequently Asked Questions (FAQs) for Office Coordinator & Executive Assistant Role at S&P Global Inc.
What are the main responsibilities of the Office Coordinator & Executive Assistant at Kensho?

As an Office Coordinator & Executive Assistant at Kensho, your primary responsibilities will include managing office supplies, organizing calendar schedules for senior leadership, coordinating travel arrangements for domestic and international trips, and handling communication management for executives. You'll also be responsible for ensuring a functional workspace by maintaining facilities and supporting office technology.

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What qualifications are needed for the Office Coordinator & Executive Assistant role at Kensho?

For the Office Coordinator & Executive Assistant position at Kensho, strong organizational and multitasking skills are essential. A background in hospitality or office coordination is beneficial, along with proficiency in Google Suite and Microsoft Office. Candidates should possess excellent communication abilities, both verbal and written, and demonstrate a proactive and service-oriented attitude.

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What type of work environment can I expect at Kensho as an Office Coordinator & Executive Assistant?

At Kensho, you can expect a supportive and dynamic work environment full of innovation and collaboration. The Office Coordinator & Executive Assistant role will require you to be on-site three days a week, allowing you to interact directly with your colleagues. Our culture encourages relationship building and teamwork, making it a great place for professional growth.

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How does Kensho support the work-life balance of its Office Coordinator & Executive Assistant?

Kensho offers a range of benefits to promote work-life balance for its Office Coordinator & Executive Assistant, including unlimited Paid Time Off, a flexible office schedule, and generous parental leave policies. We value the well-being of our employees and aim to foster a healthy work-life integration within our vibrant culture.

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What benefits can I expect as an Office Coordinator & Executive Assistant at Kensho?

As an Office Coordinator & Executive Assistant at Kensho, you'll enjoy excellent benefits such as medical, dental, and vision insurance with 100% company-paid premiums, a 401(k) plan with 6% employer matching, tuition assistance for degree programs, and plenty of opportunities for professional development and networking.

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Common Interview Questions for Office Coordinator & Executive Assistant
How do you prioritize tasks in a fast-paced environment as an Office Coordinator & Executive Assistant?

To prioritize tasks effectively, I assess deadlines, dependencies, and the urgency of each task. By categorizing them based on importance, I can address high-priority items first while keeping an eye on looming deadlines for less urgent tasks. Communication with team members is also key to ensuring alignment and support.

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Can you describe a time when you successfully managed multiple competing deadlines?

In my last role, I often faced multiple deadlines due to scheduling conflicts. I created a detailed project plan with timelines and communicated regularly with my team and stakeholders to ensure everyone was informed of progress and any necessary adjustments. This proactive approach allowed us to meet all deadlines successfully.

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How have you handled difficult stakeholders or team members in the past?

When faced with difficult stakeholders, I focus on active listening and understanding their concerns. I strive to build rapport by validating their feelings and working together to find practical solutions that suit everyone involved. Transparency and regular updates also help build trust over time.

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What tools or software are you proficient in that would benefit the Office Coordinator & Executive Assistant role?

I have strong proficiency in Google Suite, Microsoft Office, and have experience with tools like Concur for expense reporting. Familiarity with virtual communication tools such as Zoom and Google Meet also equips me to handle various setups and troubleshoot any issues as they arise.

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Describe your approach to managing executive calendars.

My approach to managing executive calendars involves thorough understanding of their priorities and preferences. I strive to balance urgent requests with planned meetings while ensuring to avoid scheduling conflicts. I regularly review upcoming commitments and proactively communicate any changes to keep everyone informed.

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Explain how you ensure confidentiality when managing sensitive information.

To ensure confidentiality, I adhere to strict privacy protocols and only share sensitive information with authorized individuals. I maintain discretion in communication and securely handle documents, whether paper or digital. Awareness of potential risks is crucial in managing sensitive information responsibly.

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How do you maintain a positive office environment?

Maintaining a positive office environment requires consistent communication and a friendly demeanor. I encourage collaboration and recognize team achievements, while also being responsive to any concerns raised. Regularly organizing team bonding activities helps foster an inclusive and enjoyable atmosphere.

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What strategies do you use for effective expense management?

For effective expense management, I utilize budgeting tools to track spending and regularly review expenditures against the set budget. I prioritize understanding any patterns in office supply needs and anticipate future requirements. Additionally, keeping transparent communication with finance regarding expenses ensures accuracy.

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How have you dealt with travel coordination challenges in previous roles?

In past roles, I faced travel coordination challenges, such as last-minute changes or overlapping schedules. I dealt with these by establishing strong relationships with travel agencies and keeping a flexible mindset. Having contingency plans in place and clear communication with travelers has proven effective in such scenarios.

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What makes you a suitable candidate for the Office Coordinator & Executive Assistant role at Kensho?

I believe my strong organizational skills, proactive problem-solving approach, and passion for supporting others align perfectly with the Office Coordinator & Executive Assistant role at Kensho. My experience in a fast-paced environment allows me to adapt and thrive, and I'm excited to contribute positively to the team.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 27, 2025

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