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Product Manager/Owner

Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is a leading provider of digital identity and cybersecurity solutions, offering a comprehensive suite of products to protect online transactions and communications. Our mission is to secure the digital landscape for enterprises worldwide.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Collaboration, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a Product Manager/Owner to join our growing global team at Sectigo.

The Product Manager/Owner manages the roadmap for a key area of our business. This individual partners with cross-functional teams including Product Marketing, Sales, Product Design, Engineering, and Operations. The individual loves to solve hard problems and creating truly innovated products by leveraging their experience and expertise as a season SaaS product professional.

This is a full-time position working in the hybrid model and at least 3 days a week from our Scottsdale, Arizona office.

Here are the core functions, responsibilities, and expectations for this role: 

  • Achieve revenue and market share targets defined in financial plans for a product area.  
  • Manage the product roadmap and ensure it aligns with the overall company strategy.   
  • Stay current with industry and market trends and the competitive landscape.  
  • Serve as the product subject matter expert, supporting various departments but not limited to Product Marketing, Sales, and Support.  
  • Analyze the market and engage with customers to identify opportunities to evolve the product offering and innovate in support of business growth and retention goals.  
  • Define product pricing and positioning to maximize sales and revenue opportunities. 
  • Gather requirements by partnering with key business stakeholders including sales team and effectively communicate product requirements to the engineering teams. 
  • Conduct routine customer interviews to capture meaningful feedback and make feature recommendations.  
  • Manage backlog feature prioritizations along with hands-on participation.  
  • Define solution value propositions and collaborate with product marketing to develop white papers, brochures, social media, web pages, online events and more.  
  • Other duties as assigned and related to the nature of this role and company initiatives.
  • Travel as needed to visit customers and attend tradeshows

Qualifications

Education:

  • Bachelor’s degree in computer science or related field is strongly recommended.

Experience:

  • A minimum of 5+ years of industry experience with B2B SaaS solutions.
  • A strong understanding of Agile development principles with hands-on experience is required.
  • Current and/or prior working experience in the B2B cybersecurity and/or certificate authority industry is strongly recommended.  
  • Experience working with enterprise SaaS solution integrations is strongly recommended.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

  • Excellent written and verbal communication skills to effectively convey complex technical concepts to diverse stakeholders.
  • Strong background in B2B SaaS and/or security software industries.
  • Strategic thinker with a revenue-driven mindset and a track record of driving measurable business outcomes.
  • Exceptional leadership and team-building skills, with the ability to inspire and influence cross-functional teams.
  • Outstanding communication and presentation skills, with the ability to engage and persuade senior stakeholders.
  • Highly analytical and data-driven, with the ability to translate insights into actionable strategies.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.  

Average salary estimate

$95000 / YEARLY (est.)
min
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$80000K
$110000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager/Owner, Sectigo

At Sectigo, we're on the hunt for a passionate and skilled Product Manager/Owner to join our dynamic team in Scottsdale, AZ. As a leading provider of digital identity and cybersecurity solutions, we take pride in creating innovative products that protect online interactions for businesses worldwide. In this role, you’ll oversee the product roadmap for a critical area of our business, working closely with cross-functional teams like Product Marketing, Sales, and Engineering. If you have a knack for solving tough problems and a solid background in B2B SaaS, this position is tailored for you. You’ll have the opportunity to not only shape our product’s future but also ensure it aligns with industry trends and market demands. We want someone who loves engaging with customers to gather valuable insights and can translate those into meaningful product features. If you aspire to delight customers, drive growth, and help us maintain our leadership in the cybersecurity space, we’d love to hear from you. Join us and be part of our story at Sectigo, where we live by our core values of Support, Excellence, Collaboration, Teamwork, Integrity, Growth, and Openness. Together, we’re creating a safer digital landscape for everyone.

Frequently Asked Questions (FAQs) for Product Manager/Owner Role at Sectigo
What are the essential responsibilities of a Product Manager/Owner at Sectigo?

As a Product Manager/Owner at Sectigo, your primary responsibilities include managing the product roadmap, aligning it with our overall company strategy, and engaging with cross-functional teams. You’ll work to ensure that revenue and market share targets are met while staying current with industry trends. Your role also involves gathering customer feedback, analyzing market opportunities, and defining product pricing and positioning to maximize sales. This position requires you to act as the product subject matter expert, interacting with various departments to enhance the product offering.

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What qualifications should I have to apply for the Product Manager/Owner position at Sectigo?

To be successful in the Product Manager/Owner role at Sectigo, you should have a Bachelor's degree in computer science or a related field and at least 5 years of experience in the B2B SaaS sector. It's crucial that you understand Agile development principles and have prior experience in the cybersecurity industry. Your ability to communicate complex technical concepts and inspire cross-functional teams will be key to driving success in this role.

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What is the company culture like at Sectigo for Product Managers?

At Sectigo, the culture is all about teamwork, collaboration, and inclusiveness. As a Product Manager/Owner, you'll be part of a supportive environment where your ideas are valued. We take our mission seriously — securing the digital landscape for enterprises — and we foster a work atmosphere that encourages innovation and personal growth. You’ll engage with passionate individuals who are dedicated to excellence and delivering outstanding customer experiences.

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What can a Product Manager/Owner at Sectigo expect in terms of career growth?

Career growth at Sectigo for a Product Manager/Owner is promising. We emphasize professional development and provide opportunities for advancement within the organization. As our company continues to grow, so do the paths for our employees. With our focus on promoting internal talent, you'll have the chance to take on challenging roles that align with your career aspirations while contributing to our mission of driving operational excellence in the cybersecurity sector.

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Is remote work an option for the Product Manager/Owner position at Sectigo?

The Product Manager/Owner role at Sectigo offers a hybrid work model, allowing you to work from our Scottsdale office at least three days a week while enjoying the flexibility to work remotely. This setup ensures you have the best of both worlds — collaborating physically with your team and having the opportunity to focus on tasks from the comfort of your home.

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Common Interview Questions for Product Manager/Owner
What experience do you have with B2B SaaS product management?

When answering this question, focus on your hands-on experience managing products in the B2B space. Highlight specific products you've worked on, your role in product development, and any successful outcomes that resulted from your efforts. Use metrics to illustrate your impact, such as increased revenue or enhanced user engagement.

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How do you prioritize features in a product backlog?

To answer this question effectively, discuss your approach to balancing customer feedback, business needs, and technical feasibility. Emphasize the importance of data-driven decision-making, by using real examples of how you've used input from stakeholders to prioritize features.

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Can you describe your approach to gathering customer feedback?

In your response, explain the methods you utilize to gather customer feedback, such as surveys, interviews, and usability testing. Highlight how you process this feedback to enhance the product and provide specific examples of changes made that were customer-driven.

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What strategies do you use to ensure alignment with cross-functional teams?

Discuss the communication strategies you implement to foster collaboration among teams. This can include regular status updates, shared goals, and collaborative tools. Offer examples of how you've effectively worked with teams like marketing, sales, and engineering to meet shared objectives.

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How do you keep up with industry trends and competitor activities?

Explain your routine for following industry news, trends, and competitor actions. Mention specific resources such as industry reports, blogs, and conferences you attend. Highlight how this information informs your product strategies and decisions.

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Describe a challenging product management project you worked on.

Share a specific example of a challenging project, emphasizing your role and what made it difficult. Discuss the steps you took to overcome obstacles and how the experience enhanced your skills, ultimately leading to a successful product launch.

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How do you define a product’s success?

Your answer should focus on key performance indicators (KPIs) that are meaningful for product assessment, such as user engagement, customer satisfaction, and revenue growth. Discuss how you evaluate these metrics and ensure alignment with overall business goals.

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What tools do you use for product management?

Mention the specific tools and software you’re proficient in for product management, such as Jira, Trello, or Asana. Explain how these tools help you organize tasks, track progress, and communicate with your team effectively.

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How would you approach defining a product roadmap?

Discuss your process for creating a product roadmap, including gathering input from stakeholders, prioritizing features based on company objectives, and ensuring alignment with market demands. Provide an example of a roadmap you’ve created and how it directed product development.

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What role does customer collaboration play in your product management process?

Emphasize the significance of involving customers in the product management process, whether through beta testing, focus groups, or regular feedback loops. Share how you have successfully integrated customer insights to refine product features and improve user experience.

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Sectigo is the market leader in SSL / TLS certificates, DevOps, IoT, enterprise-grade PKI (Public Key Infrastructure) management, and multi-layered web security. Sectigo was founded in 1998 and is based in New Jersey, the United States.

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Full-time, hybrid
DATE POSTED
April 10, 2025

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