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SERVER - ITALIAN REST - FT image - Rise Careers
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SERVER - ITALIAN REST - FT

Overview

Seminole Casino Coconut Creek offers the market's most fully-integrated, energized, stylish and upscale local's casino experience featuring 2,300 Las Vegas style slots and over 65 live table games such as blackjack, baccarat and poker. Under its roof, the casino has the region's most sought-after steakhouse, NYY Steak, Sorrisi Italian Restaurant and the New York-style 1st Street Deli. Guests can entertain with live music and listen to tunes from the region's top DJs at Legends Lounge, Nectar and Sunset Grill. The Pavilion, a 1,200-seat capacity entertainment venue, has been a home to acts like Tony Orlando, Frank Sinatra Jr., Joan Collins and many more. Open 24/7,

365 days a year, Seminole Casino Coconut Creek is located at the corner of U.S. 441 (State Road 7) and Sample Road at 5550 NW 40 Street in Coconut Creek, Fla. For more information, call 954.977.6700; visit us online at CasinoCoco.com<http://CasinoCoco.com><http://seminolecoconutcreekcasino.com/> or facebook.com/seminolecasinocococreek<http://facebook.com/seminolecasinocococreek><https://www.facebook.com/seminolecasinocococreek> or follow us on Instagram

@seminolecasinococonutcreek<https://instagram.com/seminolecasinococonutcreek

/> and Twitter @SemCasinoCoCo<http://twitter.com/#!/semcasinococo>

 

 

OUR COMMITMENT TO SERVICE:

We don't have customers, we have Guests. Each visitor is our Guest, just as you have a Guest in your home. You take a certain level of pride when you have an invited Guest in your home. You should take the same pride with every Guest who visits one of our properties. Unparalleled Service isn't just a part of our mission statement at Seminole Gaming; it's a commitment to each and every one of our current and future Guests.

Responsibilities

JOB DESCRIPTION:

 

The incumbent assists with preparation of foods in the Italian Restaurant.  All duties are to be performed in accordance with the departmental and Seminole Casino policies, practices and procedures.

 

QUALIFICATIONS:

 

  • High school diploma or GED required. 
  • A culinary apprenticeship or an AOS degree from a culinary institution is preferred, or an equivalent combination of education and/or work experience. 
  • Must possess a knowledge of sanitation and quality food preparation techniques.

Qualifications

WORK ENVIRONMENT:

 

  • May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
  • The casino is open 24 hours a day, 7 days a week, 365 days a year. You may be required to work on any of the days the casino is open including weekends and holidays.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear.  Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
  • Frequent lifting/carrying of weights over 25 pounds, reaching, stooping, squatting and bending. 

 

CLOSING:

 

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

 

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

  • Credit Check
  • Criminal Background Check 

 

ACKNOWLEDGMENT:

 

This job description describes the essential functions and basic skills and knowledge required for a team member to successfully perform the position, and the team member hereby certifies that the team member is capable of performing the essential functions listed here, with or without accommodation. Seminole Casino Coconut Creek (the Company) reserves the right to modify any part of this job description at any time based on business demands. The team member understands and acknowledges that all team members of the Company are employed on an at-will basis, meaning that either the team member or the Company may terminate the work relationship at any time, for any reason, and without notice. The team member further understands and acknowledges that this job description does not constitute an employment contract, nor does it guarantee the team member any future employment with the Company. Only the Vice President & General Manager has the authority to enter into any employment contract or other written employment agreement with a team member.

 

Disclaimer While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

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What You Should Know About SERVER - ITALIAN REST - FT, Seminole Gaming

If you're passionate about food and exceptional service, Seminole Casino Coconut Creek is looking for a dedicated Server for their Italian Restaurant! As a Server at Sorrisi Italian Restaurant, you’ll play an integral role in bringing joy to our guests while working in our vibrant, fast-paced casino environment. You'll assist in food preparation, deliver culinary delights, and ensure each guest feels special and well cared for. Our casino isn't just about games; it’s about creating unforgettable experiences, and as a key team member, you’ll contribute to that mission. You'll experience a bustling atmosphere, offering Las Vegas-style entertainment while being part of a passionate team committed to delivering unparalleled service. Understanding food safety and sanitation is crucial as you will be working in a kitchen that values quality preparation techniques. You’ll be exposed to the lively casino vibe as you interact with guests, ensuring they leave with smiles and satisfied appetites. You should be ready for varying shifts, including weekends and holidays, as we’re open 24/7 all year round. Bring your enthusiasm, a can-do attitude, and a willingness to thrive in this electrifying setting. Join us at Seminole Casino Coconut Creek where every day presents an opportunity to make someone’s day a little brighter while enjoying the thrill of the dining experience!

Frequently Asked Questions (FAQs) for SERVER - ITALIAN REST - FT Role at Seminole Gaming
What are the main responsibilities of a Server at Seminole Casino Coconut Creek?

As a Server at Seminole Casino Coconut Creek's Sorrisi Italian Restaurant, your primary responsibilities include assisting in food preparation, serving dishes promptly, and providing exceptional guest service. You’ll create an inviting atmosphere by ensuring guests have everything they need to enjoy their meals, which includes taking orders, updating the kitchen on any special requests, and maintaining cleanliness in the dining area according to Seminole Casino's high standards.

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What qualifications do I need to apply for the Server position at Seminole Casino Coconut Creek?

To apply for the Server position at Seminole Casino Coconut Creek, you need a high school diploma or GED. While it's preferred to have a culinary apprenticeship or an AOS degree in culinary arts, equivalent education or relevant work experience is also considered. Familiarity with food preparation techniques and sanitation practices is crucial for this role, helping you maintain our restaurant's commitment to excellence.

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What is the work environment like for Server positions at Seminole Casino Coconut Creek?

As a Server at Seminole Casino Coconut Creek, you'll work in a vibrant, high-energy environment bustling with activity. The casino is open 24/7, and the Sorrisi Italian Restaurant invites a mix of guests, creating a fast-paced and sometimes noisy atmosphere. While you’ll need to manage the demands of a hectic kitchen, you will also enjoy the convivial spirit of Las Vegas-style entertainment right at your fingertips!

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Is experience required for the Server job at Seminole Casino Coconut Creek?

While experience in a food service role is beneficial, it is not strictly required to apply for the Server position at Seminole Casino Coconut Creek. Those with a passion for food service, a willingness to learn, and a positive attitude can succeed here. The casino values enthusiasm and customer service skills as much as experience, making this a great opportunity for both seasoned professionals and those new to the industry.

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What is the application process for becoming a Server at Seminole Casino Coconut Creek?

To become a Server at Seminole Casino Coconut Creek, candidates must go through a typical application process that includes submitting a resume, attending an interview, and undergoing a background check relevant for gaming compliance. After the interview, successful candidates will be contacted for the final steps, ensuring they meet the essential qualifications required to provide outstanding guest service in our dynamic environment.

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Common Interview Questions for SERVER - ITALIAN REST - FT
What qualities do you think are important for a Server in a restaurant like Sorrisi at Seminole Casino Coconut Creek?

For a Server at Sorrisi Italian Restaurant, strong communication and interpersonal skills are essential. Additionally, having a positive attitude, the ability to multitask in a fast-paced environment, and a passion for delivering excellent customer service will help you succeed. A keen attention to detail and a solid understanding of the menu are also crucial in providing a great dining experience.

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How would you handle a difficult customer in the Sorrisi restaurant?

When faced with a challenging customer at Sorrisi, it’s important to remain calm and empathetic. Start by actively listening to their concerns, addressing them sincerely, and trying to find a resolution. Offering alternatives when appropriate or involving a manager can also help escalate the situation positively, ensuring that we uphold our dedication to exceptional service at Seminole Casino.

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Can you describe your experience with food safety and sanitation in a kitchen environment?

In kitchens, maintaining food safety and sanitation is critical. I understand the importance of following guidelines such as regular handwashing, proper food storage temperatures, and using clean utensils. By adhering to these practices consistently, I can contribute to the health and safety of both guests and team members at Sorrisi in Seminole Casino Coconut Creek.

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How do you prioritize tasks during busy shifts at a restaurant?

During busy shifts, I prioritize tasks by assessing the most immediate needs of the guests and kitchen. I ensure that high-priority food orders are communicated clearly to the kitchen, while also checking in with tables to provide timely service. Time management skills and staying organized are crucial in maintaining efficiency without compromising service quality.

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What experience do you have with teamwork in a restaurant?

Teamwork is vital in any restaurant setting. In my previous roles, I've collaborated closely with coworkers to ensure smooth operations, from supporting one another during busy times to communicating effectively with the kitchen staff. I value a team culture centered around cooperation and communication, ultimately working together to enhance the guest experience at establishments like Sorrisi.

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How familiar are you with the menu items at Sorrisi Italian Restaurant?

While I'm still learning about the specific menu at Sorrisi, I believe being knowledgeable about the dishes is fundamental to my success as a Server. I would study the menu closely and sample various items to describe them effectively to guests, highlighting key ingredients and recommended pairings to enhance their dining experience.

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What do you enjoy most about being a Server?

I genuinely enjoy the opportunity to connect with guests and contribute to their memorable dining experiences. Creating a friendly atmosphere and seeing satisfied smiles drives my passion for serving. Engaging with a diverse clientele in a dynamic setting like Sorrisi at Seminole Casino makes each shift interesting and fulfilling.

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How do you handle stress during busy dining periods?

In high-stress situations, I focus on staying organized and composed. I find that taking a moment to breathe and assess the situation helps me prioritize my tasks and maintain a positive attitude. Staying physically agile and mentally focused allows me to provide effective, timely service, even during the busiest times.

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What strategies do you use to upsell menu items?

To effectively upsell menu items, I focus on highlighting the features and benefits of items based on guest preferences. Asking questions about their tastes helps me recommend complementary food or drink pairings. Personal experiences with menu items also allow me to create genuine enthusiasm while promoting specials, improving overall guest satisfaction at Sorrisi.

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Why do you want to work at Seminole Casino Coconut Creek?

I admire Seminole Casino Coconut Creek for its commitment to guest experience and excellent dining options like Sorrisi. The dynamic environment appeals to me, and I appreciate being part of a brand that values quality service. Joining your team aligns perfectly with my desire to provide great culinary experiences within a vibrant setting.

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DATE POSTED
April 8, 2025

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