Server - Early Mornings

As a Server at Senior Lifestyle, your primary responsibilities include taking food and beverage orders, communicating effectively with the kitchen, and promptly delivering meals to residents and guests. You’ll also ensure satisfaction by being responsive to requests, actively bussing and resetting tables, and maintaining a friendly and professional demeanor.

No prior experience is necessary to apply for the Server position at Senior Lifestyle! While previous food service experience is an advantage, we provide all the training you need to succeed in your role.

The Server position at Senior Lifestyle requires availability from 7 am to 3 pm on Sundays, Wednesdays, Thursdays, Fridays, and Saturdays. Being available during these times is crucial for successfully fulfilling your role.

To work as a Server at Senior Lifestyle, you need to possess basic computer skills and be able to communicate effectively in English. You'll also need to obtain any required food handling or sanitation certificates. Additionally, a positive and friendly demeanor is important!

Servers at Senior Lifestyle enjoy a comprehensive benefits package that includes health, dental, vision coverage, retirement benefits, short-term and long-term disability, and paid time off. We also offer DailyPay, which allows you to access your earned wages before your next payday!

When faced with a difficult customer, it's essential to remain calm and listen actively to their concerns. Acknowledge their feelings, empathize with their situation, and offer solutions or alternatives to resolve the issue while ensuring that the conversation remains professional and friendly.

Share a specific example highlighting your ability to go above and beyond for a customer. Detail the situation, your actions, and the positive outcome. Focus on how your service impacted their experience, showcasing your commitment to hospitality.

Key qualities for a successful Server include strong communication skills, the ability to multitask, a friendly demeanor, and teamwork. These traits ensure great service and enhance the dining experience for residents and guests alike.

In a busy shift, prioritization is crucial. Start by assessing immediate needs, such as delivering orders or assisting guests, and efficiently utilize downtime to complete side work. Communicating with your team helps ensure that everyone is on the same page.

Ensuring food safety involves adhering to proper sanitation practices, such as washing hands frequently, keeping food at appropriate temperatures, and following local food handling guidelines. Training will equip you with necessary safety protocols for a smooth operation.

Share personal motivations related to customer satisfaction, passion for food, or the joy of interacting with diverse individuals. Highlight how these motivations align with the mission of Senior Lifestyle to brighten residents' lives.

Approach feedback constructively by viewing it as an opportunity for growth. Listen carefully, ask clarifying questions if needed, and implement suggestions to improve your skills and performance as a Server.

Discuss specific experiences working with kitchen staff and fellow servers, emphasizing collaboration for a seamless dining experience. Provide examples of how teamwork enhances efficiency and promotes a positive atmosphere.

Express admiration for Senior Lifestyle’s mission and values. Highlight the importance of contributing to a positive community environment where you can make a difference in the lives of residents and guests.

If a menu item runs out, communicate transparently with guests and suggest alternative options. Being proactive and offering appropriate substitutions while ensuring that the customer feels valued is crucial to maintaining satisfaction.