Job details

Senior Solution Sales Executive, Manufacturing (Prime)

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Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Solution Sales Executive will oversee market success of ServiceNow's CRM products. These products are built on our market leading Service Management platform and create a single source of truth that allows enterprise processes to execute with uniform information.

What you get to do in this role:

The Solution Sales Executive supports the strategy and solution win for specialty solution areas depending on engagement model. Responsibilities/ activities can vary by solution area given coverage capacity.

Support territory strategy and planning to improve vertical agreement, account use case targeting and execution
Provide input to AE during the account planning process based on territory strategy and recommendation
Ensure recommendation to territory strategy and account planning is aligned with Now Value principles
Support customers to envision the value of a digital transformation and support development of strategy by partnering with rest of account team, customer and partners.
Interlock with SC & Specialist SC on Capability Roadmap for feedback and agreement and team based on engagement model
Coach AEs, ADRs, ACE with foundational specialty solution area knowledge to identify specialty solution opportunities and help manage the sales cycle
Customize the time allocation of responsibilities to the needs of the territory and account team and celebrate successes
Champion diversity and belonging to contribute to an open and inclusive environment

Qualifications

To be successful in this role you have:

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
7+ years knowledge on return on investment of specialty solutions area to lead solution win
Experience as an AE, or in alternative sales/ customer service role
Understanding of business sales processes
Traver required: 30-50%

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

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Average salary estimate

$110000 / YEARLY (est.)

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$90000K

$130000K

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What You Should Know About Senior Solution Sales Executive, Manufacturing (Prime), ServiceNow

At ServiceNow, we believe in transforming the way we work, and we want you to join us as a Senior Solution Sales Executive, Manufacturing. Located at our Waltham, Massachusetts office, you'll be at the forefront of driving market success for our innovative CRM products. These tools, built on our cutting-edge Service Management platform, provide a unified source of truth that enhances enterprise efficiency. In this role, you will craft and execute territory strategies, support customers in envisioning digital transformations, and guide account teams toward realizing the principles of Now Value. A critical part of your day-to-day will include interlocking with specialists on capability roadmaps and coaching sales associates on identifying opportunities that fit our specialty solution areas. Your expertise in integrating AI into work processes will be crucial, as you help clients navigate their digital journeys while celebrating successes in a culture that champions diversity and belonging. If you have 7+ years of experience in sales, a profound understanding of business sales processes, and a passion for innovation, we can't wait to see what you bring to our team. Every unique background adds to our diversity, and we encourage anyone with a desire to dream big to consider applying!

Frequently Asked Questions (FAQs) for Senior Solution Sales Executive, Manufacturing (Prime) Role at ServiceNow

What are the key qualifications for the Senior Solution Sales Executive role at ServiceNow?

To excel as a Senior Solution Sales Executive at ServiceNow, you’ll need at least 7 years of experience with a proven record in sales or customer service. Familiarity with integrating AI in decision-making processes and a strong understanding of business sales strategies are also critical. Your ability to foster a culture of inclusivity and innovation will be essential in this role.