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Lead Auditor – Quality Management Systems

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories around the world.

Our world-leading services in the Business Assurance division within SGS enable clients to demonstrate that their products, processes, systems or services are compliant with local, national and international regulations and standards

Job Description

We are seeking a Lead Auditor on a full time, permanent basis, to conduct 2nd and 3rd party audits and customized work in accordance with approved codes and SOPs. In this role, you will perform assessments, verifications, and compliance work, address technical queries, and assist in promoting our Certification Audit services. Additionally, you will lead training and competency assessments for SGS Certification auditors while delivering training sessions.

We welcome applications from international candidates!

Responsibilities includes but are not limited to:

  • Plan, conduct, and lead audits across a variety of industry sector codes.
  • Lead audit teams, ensuring effective briefing and maintaining quality service and strong client relationships.
  • Perform audit activities in compliance with SGS accreditation policies and procedures.
  • Prepare and communicate audit findings, ensuring clients understand requirements and corrective actions needed.
  • Provide timely and accurate information to the Delivery Support Team and maintain up-to-date client records.
  • Schedule and plan audits efficiently to optimize time and maximize revenue-generating activities.
  • Assist in the training of auditors and lead auditors during training, observation audits, and witness audits.
  • Maintain and develop audit skills and technical knowledge, ensuring Continued Professional Development (CPD) requirements are met.
  • Analyze audit information to provide recommendations for certifications and make decisions to resolve audit issues.
  • Respond to client technical inquiries, report deficiencies, and contribute to business development and promotional activities.

Qualifications

  • Minimum tertiary education or evidence of knowledge equivalent to post-secondary education or training.
  • Approved by SGS as a Lead Auditor / Compliance Assessor
  • Minimum 3 years of working experience in a business environment.
  • Current, valid driver’s license.

Additional Information

WHY WORK FOR SGS?

Working at SGS means joining an innovative, Global company. Here are some of the benefits to working for SGS. 

•    As a company, we have embraced the shift to flexible work
•    Sustainability is embedded in our culture and the way we do business
•    Paid parental leave
•    Paid time for volunteering day and blood donations
•    Corporate health & wellbeing offers
•    Ongoing learning & development 
•    Career development opportunities (Nationally and Globally)
•    SGS Rewards: Our employee benefits platform with access to retail and online discounts and cashback

COME TO WORK AND BE 100% YOU

SGS Australia supports a diverse workforce, we encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Providing employment opportunities for Aboriginal and Torres Strait Islander people is an important part of our SGS Reconciliation Action Plan (RAP). We truly believe the diversity among us will continue to foster a strong, innovative, and forward-thinking workplace.

SGS Australia acknowledges and pays respect to the past, present and future Traditional Custodians and Elders of this nation and the continuation of cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Lead Auditor – Quality Management Systems, SGS

At SGS, the world’s leading testing, inspection, and certification company, we are excited to welcome a new Lead Auditor for our Quality Management Systems team, based in Notting Hill, VIC. This full-time, permanent position offers you a unique opportunity to step into a vital role where you’ll not only conduct impactful 2nd and 3rd party audits but also help shape and lead our talented teams of auditors. Your day-to-day will feature planning and conducting audits across diverse industry sectors, all while ensuring our clients are well-informed about compliance requirements and best practices. You’ll have the chance to engage with clients, provide them with accurate feedback, and assist in addressing any technical queries they may have during the auditing process. Training and competency assessments will be a crucial part of your role, as you meet the needs of our SGS Certification auditors and engage in ongoing professional development to keep your skills sharp. Plus, with a culture rooted in sustainability, flexible work arrangements, and a commitment to diversity, you’ll be part of an innovative company that truly values its people. With over 99,600 employees operating across a global network, your work will contribute directly to our mission of delivering quality and integrity in everything we do. If you are ready to take the next step in your career and join a forward-thinking company, we want to hear from you!

Frequently Asked Questions (FAQs) for Lead Auditor – Quality Management Systems Role at SGS
What are the key responsibilities of the Lead Auditor – Quality Management Systems at SGS?

As a Lead Auditor at SGS, your main responsibilities include planning and conducting audits, leading audit teams, and preparing audit findings to communicate with clients. You will ensure compliance with SGS policies, maintain relationships with clients, and provide technical support while guiding fellow auditors through training and development.

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What qualifications are required to apply for the Lead Auditor position at SGS?

To apply for the Lead Auditor – Quality Management Systems position at SGS, candidates should have a minimum tertiary education or relevant equivalent experience, be an approved Lead Auditor or Compliance Assessor, possess at least 3 years of experience in a business environment, and hold a current, valid driver's license.

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How does SGS support the professional development of Lead Auditors?

At SGS, ongoing learning and development are highly encouraged for Lead Auditors. You will receive support for continued professional development (CPD), leading training sessions, and participating in competency assessments, ensuring that your skills stay current and your career progresses.

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What benefits does SGS offer to its employees in the Lead Auditor role?

SGS offers a variety of benefits for Lead Auditors, including flexible work arrangements, paid parental leave, health and wellbeing programs, volunteering and donation days, national and global career development opportunities, and an employee rewards platform providing access to discounts and cashback offers.

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Is the Lead Auditor position at SGS open to international candidates?

Yes, SGS welcomes applications from international candidates for the Lead Auditor – Quality Management Systems position, reflecting our commitment to a diverse workforce and bringing together talents from various backgrounds.

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Common Interview Questions for Lead Auditor – Quality Management Systems
What experience do you have with conducting audits?

Share specific examples of audits you've conducted, detailing the types of industries involved, your role in planning and executing the audits, and any challenges you overcame during the process.

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How do you ensure compliance with auditing standards?

Discuss your approach to familiarizing yourself with the relevant auditing standards, staying updated on changes in legislation, and implementing a detailed review process for all audit activities.

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Can you explain how you handle discrepancies found during an audit?

Explain your systematic approach to identifying discrepancies, communicating them effectively to clients, and providing constructive solutions or corrective actions to resolve the issues.

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What techniques do you use to lead and motivate your audit team?

Describe your leadership style, emphasizing team collaboration, open communication, setting clear expectations, and recognizing team members' contributions to boost morale and performance.

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How do you stay updated on auditing best practices and industry trends?

Mention the resources you use to stay informed, such as industry publications, online courses, networking with other professionals, or attending relevant workshops and seminars.

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Describe a challenging situation you faced while auditing and how you resolved it.

Provide a detailed example of a specific challenge, your approach to addressing it, and the positive outcome that resulted from your actions, showcasing your problem-solving skills.

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What is the role of continuous professional development for a Lead Auditor?

Emphasize the importance of continuous learning in maintaining your audit skills, exploring new methodologies, and adapting to evolving regulations, ensuring high-quality audit performance.

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How would you communicate audit findings to a non-technical client?

Discuss your ability to translate complex technical jargon into clear, understandable terms while ensuring that the client comprehends the key findings and necessary follow-up actions.

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What do you think is the most important trait for a Lead Auditor?

Reflect on key traits such as integrity, attention to detail, effective communication, and ability to build rapport with clients, explaining how they contribute to successful audit outcomes.

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Why do you want to work for SGS as a Lead Auditor?

Share your motivation for joining SGS, focusing on the company’s values, commitment to quality, innovation, and how you align with their mission of delivering sustainability and integrity across industries.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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DATE POSTED
April 8, 2025

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