Site Reliability Engineer

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

The Site Reliability Engineer will play a critical part in ensuring the reliability, supportability, scalability, and performance of our .NET stack applications built with ASP.NET MVC, Angular, and Web API.

• Partner with developers and product operations teams to understand application requirements and translate them into operational practices.
• Design, implement, and maintain infrastructure automation tools using Infrastructure as Code (IaC) methodologies.
• Monitor application health and performance metrics, proactively identifying and resolving potential issues.
• Implement incident response procedures to ensure timely resolution of outages and service disruptions.
• Establish and improve best practices for product solution design / architecture, and development.
• Participate in peer and team code reviews by developing comprehensive coding standards and guidelines to ensure consistency, maintainability, and quality in software development. By establishing clear protocols for code formatting, naming conventions, error handling, testing, and documentation, we can enhance code readability, reduce defects, and facilitate knowledge sharing among team members.
• Collaborate with engineers to develop and implement disaster recovery plans.
• Continuously improve monitoring and alerting processes to ensure efficient problem identification and resolution.
• Stay up-to-date on the latest advancements in .NET infrastructure and SRE best practices.

Must haves:

• In current job, actively involved in applying established architectural, coding best practices, and conducting code reviews.
• Critical and advanced understanding of supportability and maintainability KPIs.
• Strong development background in C#/.NET; while this role does not require daily coding, strong development background and knowledge is required.
• Experience with at least one programming language.
• Senior level understanding of Azure cloud services and Azure DevOps.
• Deep level knowledge of at least one of the following:  Azure Pipelines, Releases, Ansible, Puppet or Chef.

Education and Experience

Required:

• Bachelor’s degree
• Minimum 3+ years of experience in a related technical role (e.g., Systems Administrator, Network Engineer)
• Azure experience

Preferred:

• Familiarity with monitoring and alerting tools (.NET performance counters, Azure App Insight, Prometheus, Grafana) is a plus.

Knowledge/ Skills/ Abilities

• While coding proficiency is not required, a strong understanding of the .NET ecosystem and a desire to delve into infrastructure and automation will be essential for success.
• Strong understanding of system administration principles, including operating systems (Windows Server preferred) and networking concepts.
• Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
• Ability to work independently and as part of a team.
• Strong communication and collaboration skills.
• Excellent analytical and problem-solving skills.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts
• Wealth: Competitive pay ($75,000 - $95,000/year), annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program
  • Work-Life Balance: Paid-time off, 100% remote location
  • Team Building: Employee engagement and recognition programs, wellness, 

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

All your information will be kept confidential according to EEO guidelines.