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Associate HR Benefits & Rewards Specialist

Job Summary

The Associate HR Benefits & Rewards Specialist supports the administration of employee benefits and assists with communication and inquiries related to Health, Welfare, Retirement, and Wellness programs. This role involves collaboration with senior team members to ensure legal compliance and effective liaising between employees and insurance providers. The Specialist also contributes to benefit-related initiatives, data analysis, and basic audit tasks while handling confidential information professionally.

 

This position is required to report to the SHI Somerset, NJ office location as determined by SHI management.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include but not limited to:

  • Support in the basic administration of employee benefits, policies, and programs.
  • Assist in handling leave of absences, medical accommodations, and workers' compensation.
  • Help in the communication of the company's Health, Welfare, Retirement, and Wellness programs.
  • Provide basic customer service to HR partners and employees, addressing benefits-related queries.
  • Assist senior and mid-level specialists in liaising between employees and insurance providers for benefits inquiries.
  • Aid in gathering and analyzing benefits data under supervision.
  • Support in maintaining procedures for benefit plans and ensuring legal compliance.
  • Participate in benefit-related initiatives and events under guidance.
  • Learn from senior and mid-level team members and help with basic government reporting requirements.
  • Handle confidential information professionally and assist in basic audit tasks.

Qualifications

  • Completed Bachelor’s degree or equivalent work experience
  • Minimum 1-3 years of experience in benefit administration

Required Skills

  • Critical Thinking: Can analyze and interpret data to inform decision-making, and propose solutions based on logical reasoning.
  • Detail-oriented: Can identify errors or inconsistencies in work and make necessary corrections.
  • Forward Thinking: Can identify potential future trends or needs, propose proactive solutions, and take action without explicit instruc-tions.
  • Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
  • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
  • Customer Service: Can identify customer needs, propose suitable solutions, and handle more complex customer interactions.
  • Time Management: Can generally use time effectively but may occasionally struggle with prioritizing tasks, meeting deadlines, or main-taining work-life balance.
  • Project and Goal Focus: Can maintain and align focus with goals of a project or task.
  • Planning: Can identify opportunities for improvement, propose plans, and organize resources without explicit instructions.
  • Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. Can build relation-ships and contribute to a positive team dynamic.
  • Problem Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.

Unique Requirements

  • Ability to manage and maintain confidential information
  • Experience using Microsoft Excel 
  • Experience using Microsoft PowerPoint 
  • Experience with video conferencing platforms such as Teams and Web-ex
  • Proficiency in HR software and tools
  • Understanding of HR laws and regulations 
  • Experience administrating Wellness Programs

Additional Information

  • Hours/Shift subject to be determined
  • Position to reside at HQ or Austin
  • Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate HR Benefits & Rewards Specialist, SHI International Corp.

Are you ready to step into the exciting world of employee benefits? SHI International Corp. is on the lookout for an Associate HR Benefits & Rewards Specialist to join our dynamic team in Somerset. In this role, you will support the administration of a variety of employee benefits and wellness programs. Your days will include collaborating with senior team members to ensure all processes comply with legal standards while effectively communicating with employees regarding their benefits inquiries. Whether it’s assisting with wellness initiatives, handling leave of absences, or contributing to data analysis and audits, you will play a vital role in enhancing employee satisfaction. As a part of SHI, you’ll not only assist in managing health and retirement programs but also learn from experienced professionals in the field. We believe that our employees are the heartbeat of our company, which is reflected in our commitment to providing extensive development opportunities, healthcare benefits, and a diverse work environment. Join us and help us make a difference in the lives of employees while growing your career in human resources. We're excited to see how you can make an impact here at SHI!

Frequently Asked Questions (FAQs) for Associate HR Benefits & Rewards Specialist Role at SHI International Corp.
What are the key responsibilities of an Associate HR Benefits & Rewards Specialist at SHI International Corp.?

The Associate HR Benefits & Rewards Specialist at SHI International Corp. will engage in a variety of duties, including supporting the administration of employee benefits programs, assisting with communications regarding Health, Welfare, Retirement, and Wellness initiatives, and providing excellent customer service to HR partners and employees. This role mainly involves liaising between employees and insurance providers while helping to ensure legal compliance and data analysis.

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What qualifications do I need to apply for the Associate HR Benefits & Rewards Specialist position at SHI?

To apply for the Associate HR Benefits & Rewards Specialist position at SHI International Corp., you should have a completed bachelor’s degree or equivalent work experience. Additionally, a minimum of 1-3 years of experience in benefit administration is required. Familiarity with HR laws and regulations and experience with HR software will further strengthen your application.

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What skills are essential for success in the Associate HR Benefits & Rewards Specialist role at SHI?

Success in the Associate HR Benefits & Rewards Specialist role at SHI International Corp. requires a variety of skills. Critical thinking, attention to detail, and excellent communication are paramount. You should also demonstrate initiative, customer service skills, and the ability to manage confidential information effectively. Proficiency in Microsoft Excel, PowerPoint, and video conferencing tools will also be necessary.

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What growth opportunities does SHI International Corp. offer for Associate HR Benefits & Rewards Specialists?

At SHI International Corp., the growth opportunities for Associate HR Benefits & Rewards Specialists are exceptional. You will receive continuous professional development and leadership training. Furthermore, you can expect to take part in various employee benefit initiatives, enabling you to gain valuable experience and skills that can lead to career advancement within the HR field.

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What is the workplace culture like at SHI International Corp. for an Associate HR Benefits & Rewards Specialist?

The workplace culture at SHI International Corp. is vibrant and inclusive, emphasizing diversity and collaboration. As an Associate HR Benefits & Rewards Specialist, you will be part of a supportive team that values each member's contributions. SHI believes in empowering employees through open communication and professional growth opportunities, making it a fantastic place to advance your career.

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Common Interview Questions for Associate HR Benefits & Rewards Specialist
What experience do you have in employee benefits administration?

To answer this question effectively, share specific examples from your previous roles where you managed or facilitated employee benefits. Discuss particular programs you handled and your approach to resolving employee queries, highlighting your communication and problem-solving skills.

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How do you ensure compliance with HR laws and regulations?

When asked about compliance, illustrate your understanding of relevant HR laws and your experience monitoring changes in legislation. Explain your strategies for ensuring that the organization adheres to these regulations and your proactive approach to remaining informed about updates.

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Can you explain how you would handle a difficult benefits-related inquiry from an employee?

In response, detail a methodical approach involving listening to the employee's concern, analyzing the issue, and providing accurate information. Emphasize your customer service skills and the importance of empathy in resolving such situations.

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What tools or software are you familiar with in relation to HR management?

Mention specific HR software or tools you have used extensively, such as payroll systems, benefits administration platforms, or even data analysis tools. Explain how these have helped you streamline HR processes or improve employee experiences.

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Describe a time when you had to analyze benefits data. What did you learn?

Share an example where you collected and analyzed data related to employee benefits, describing your methods and the insights gained. This illustrates your analytical abilities and attention to detail, both key traits for the Associate HR Benefits & Rewards Specialist at SHI.

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How do you prioritize tasks when managing multiple benefits programs?

Discuss your time management skills and how you assess urgency and importance when scheduling your tasks. Providing a specific example will help demonstrate your ability to handle competing priorities in a fast-paced environment.

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What do you think is the most important aspect of employee benefits to consider?

This question allows you to share your perspective on the significance of aligning benefits with employee needs. You can mention the importance of communication and adaptability in making benefits programs effective and appealing.

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How would you contribute to promoting wellness programs within the company?

Talk about your ideas for increasing engagement in wellness initiatives, such as organizing events or using digital communication. Demonstrating creativity and understanding of employee interests can show your potential value to the SHI team.

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What is your experience with leave of absence policies?

Discuss your familiarity with various leave of absence types and your experience assisting employees with their queries. Provide specifics on how you've ensured clarity and compliance within the process to reflect your knowledge.

Join Rise to see the full answer
Why do you want to work for SHI International Corp. as an Associate HR Benefits & Rewards Specialist?

Express your enthusiasm for SHI International Corp. by referencing their values, commitment to diversity, and employee growth opportunities. Making a personal connection to SHI’s mission and culture can resonate well with interviewers.

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DATE POSTED
April 10, 2025

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