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Contract Creative Designer (6months)

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.


Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.


Your Adventure Ahead
  • Supporting and creating visuals for online assets (web app digital screen, inhouse and merchant) and offline materials (print materials for promotional and offline activation)
  • Supporting both market SG and MY
  • Able to deliver visuals according to deadline
  • Able to communicate with stakeholders this include further question on task brief and visuals amendments


Essentials to Succeed
  • Should have a Diploma in Graphic Design or any relevant field.
  • 0-2 years of related work experience.
  • Able to work well under tight deadlines in a team environment.
  • Good written and communication skills in English.
  • Experience in fast-paced e-commerce is preferred.
  • Be proficient in digital visual design and its tools, especially Illustrator, Photoshop, and Figma. [Bonus : After Effect].
  • Comfortable with both offline and digital designing specs.
  • Have a flair for designing visually appealing and attractive collateral.
  • Candidates will be reporting to Senior Designer and Lead Designer.


ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.


Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Flow Day Thursday (1-day a week, optional to work from home or office)


ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

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CEO of ShopBack
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Henry Chan
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What You Should Know About Contract Creative Designer (6months), ShopBack

At ShopBack, we are on an adventurous journey to find a Contract Creative Designer to join our dynamic team in Kuala Lumpur for 6 months! If you have a flair for creating stunning visuals and a passion for design, this role could be perfect for you. As a key member of our creative squad, you'll be supporting the creation of eye-catching assets for both online and offline platforms. Whether it's designing digital screens for our web app or crafting print materials for promotional activities, your creativity will shine through. You'll also be engaging with stakeholders to ensure that all designs align with our vision and meet deadlines. Ideally, you'll bring with you a diploma in Graphic Design or a related field, along with 0-2 years of related experience. Being proficient with design tools like Illustrator, Photoshop, and Figma is essential, and previous experience in fast-paced e-commerce environments is a big plus. At ShopBack, we believe in tackling challenges head-on with grit, staying hungry for success, and moving quickly to create impactful designs. We pride ourselves on nurturing a collaborative culture where feedback is valued, and everyone is encouraged to grow. If you're ready to embark on an exciting journey toward redefining the shopping experience for millions, we invite you to join us at ShopBack and help make a difference!

Frequently Asked Questions (FAQs) for Contract Creative Designer (6months) Role at ShopBack
What are the responsibilities of a Contract Creative Designer at ShopBack?

As a Contract Creative Designer at ShopBack, you'll be primarily responsible for creating visually appealing digital and print materials for our marketing campaigns. This includes designing graphics for our web app, crafting promotional collateral, and collaborating with stakeholders to ensure that all designs meet project requirements and deadlines.

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What qualifications are needed for the Contract Creative Designer position at ShopBack?

To be considered for the Contract Creative Designer role at ShopBack, you should have a Diploma in Graphic Design or a relevant field, along with 0-2 years of experience in a related role. Proficiency in design tools like Illustrator, Photoshop, and Figma is crucial, and experience in e-commerce design will set you apart.

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How does the design team at ShopBack collaborate on projects?

The design team at ShopBack collaborates closely, with a focus on communication and feedback. As a Contract Creative Designer, you'll report to both the Senior Designer and Lead Designer, ensuring that all visuals produced align with strategic goals and meet stakeholder expectations. Open communication is key to our success.

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Is prior experience in e-commerce necessary for the Contract Creative Designer role at ShopBack?

While prior experience in e-commerce is preferred for the Contract Creative Designer position at ShopBack, it's not mandatory. What’s more important is your ability to work well under tight deadlines and your proficiency with design tools. A strong passion for design and willingness to learn can make you a strong candidate.

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What is the work culture like at ShopBack for a Contract Creative Designer?

At ShopBack, the work culture emphasizes collaboration, creativity, and growth. As a Contract Creative Designer, you'll benefit from a supportive team environment where feedback is welcomed, and you're encouraged to express your ideas. We are committed to diversity, ensuring everyone feels included and valued.

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Common Interview Questions for Contract Creative Designer (6months)
What design tools are you proficient in as a Contract Creative Designer?

When answering this question, highlight the software you are most comfortable with, such as Adobe Illustrator, Photoshop, and Figma. You can also mention any additional software you have experience with, such as After Effects, to showcase your versatility in design tools.

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Can you describe a project you worked on that demonstrates your design skills?

Use this question as an opportunity to discuss a specific project where you took the lead or made significant contributions. Describe the project goals, your design process, the challenges you faced, and how you overcame them to successfully deliver the final product.

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How do you handle tight deadlines in your design work?

Demonstrate your time management skills by discussing how you prioritize tasks, communicate with team members, and create a timeline to meet deadlines. Mention specific strategies that help you remain organized and focused under pressure.

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How do you incorporate feedback into your design process?

Showcase your ability to accept and implement constructive criticism by providing an example. Discuss how you seek feedback from stakeholders and team members and seamlessly integrate their suggestions into your designs to enhance your work.

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What inspires your creative work as a designer?

Share where you draw inspiration from—this could range from nature, art, trends in the e-commerce industry, or even other designers. Highlight how this inspiration translates into your work and enhances your design approach.

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Can you explain your design process?

Detail your step-by-step design process, starting with understanding the brief, brainstorming ideas, sketching drafts, creating digital designs, and finally refining them based on feedback. This showcases your structured approach and professionalism.

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What types of projects have you worked on in a team setting?

Reflect on your previous experiences in teamwork. Talk about any collaborative projects you’ve engaged in, detailing your role, how the team operated, and how you contributed to achieving group objectives. Emphasize your collaborative spirit.

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How do you stay updated with the latest design trends?

Convey your commitment to continuous learning by mentioning resources you follow, such as design blogs, online courses, or design communities. Show that you actively seek out new techniques and trends to incorporate into your work.

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What is your experience with both online and offline design?

Discuss your versatility by sharing examples of both online (digital ads, social media graphics) and offline design work (brochures, posters). Highlight how you adapt your design approach based on the medium while maintaining brand consistency.

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Why do you want to work as a Contract Creative Designer at ShopBack?

Express your passion for the role and the company. Share what excites you about ShopBack, such as its innovative approach to e-commerce, company culture, or vision for the future. Make sure to tie your motivations to your skills and experiences.

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We live to win over shoppers by constantly upping our game - be it rewards of meaningful experiences - so they can achieve a personal victory every time they use ShopBack.

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Contract, hybrid
DATE POSTED
March 27, 2025

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