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Strategy Manager

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.


Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.


About the Role:

We are seeking a highly motivated individual to join our team and lead high-impact global initiatives. This role is focused on driving key strategic projects that are integral to fuel the company’s growth. You will work directly with C-level executives and the leadership bench, providing deep insights through data-driven analysis, helping shape the company’s growth through executional excellence. This is a fast-track leadership development role, offering exposure across the business to prepare you for future leadership positions within the company.


Key Responsibilities:
  • Own Strategic Initiatives: Own, lead and execute the end-to-end management of high-impact, cross-functional global initiatives that align with the company’s strategic priorities.
  • Work with C-Level and Leadership: Working closely with senior leadership to develop, refine, and execute strategies that drive business growth and operational excellence.
  • Cross-Functional Rotation: You may be rotated through various business functions such as Sales, Marketing, and Operations to gain a deep understanding of the company’s operations and strategic challenges.
  • Strategic Planning & Execution: Develop and execute detailed project plans end-to-end, including timelines, milestones, and resource requirements through to execution and delivery of key initiatives.
  • Problem Solving & Process Improvement: Identify areas for improvement within business processes, propose solutions, and implement changes to drive efficiency and performance.
  • Collaborate Cross-Functionally: Work closely with stakeholders across different departments to ensure a holistic approach to problem-solving. Drive alignments on objectives, gather input, and communicate progress effectively.
  • Leadership Development: As part of a leadership track, demonstrate the potential to take on a future P&L leadership role, influencing company direction and growth.


Qualifications:
  • Experience: 5 years of experience in management consulting, strategy, or business related roles. Prior entrepreneurial experience or those with P&L responsibility are highly welcomed to apply.
  • Analytical Skills: Strong data analytics and business analysis capabilities, with the ability to interpret data and provide actionable, strategic recommendations.
  • Growth Mindset: Excellent problem-solving skills, with the ability to break down complex, ambiguous challenges into clear, actionable steps to drive growth.
  • Communication: Strong cross-functional communication skills, with the ability to express complex ideas succinctly and effectively.
  • Stakeholder Management: Proven ability to work with and influence stakeholders across teams and markets. 
  • Project Management: Proven track record of managing multiple projects and initiatives, meeting deadlines, and delivering results with minimal supervision.
  • Entrepreneurial Mindset: Self-starter with the ability to work in a fast-paced environment, thrive in ambiguity, and lead with a bias to action.


Why Join Us:
  • Leadership Fast-Track: This role is designed to fast-track you into a leadership position within the company, with the opportunity to influence strategic decisions and shape the company’s future.
  • Global Exposure: Gain hands-on experience in high-impact global projects across various business functions and geographies.
  • Executive Mentorship: Work directly with and receive mentorship from C-level executives and senior leadership.
  • Dynamic Work Environment: Be part of a high-growth company where innovation, agility, and entrepreneurial thinking are at the core of everything we do.
  • As part of this initiative, you may be placed in any parts of the business that best aligned with your specific area of expertise and potential.


ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.


Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.


ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

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CEO of ShopBack
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Henry Chan
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What You Should Know About Strategy Manager, ShopBack

Join the innovative team at ShopBack as a Strategy Manager based in Hong Kong! Here at ShopBack, we’ve come a long way since our inception in 2014, when a spark of inspiration led us to create an amazing shopping platform that allows users to earn cashback while shopping online. As a Strategy Manager, you will be at the forefront of driving key strategic projects that are essential to our growth journey. In this role, you’ll collaborate closely with C-level executives, translating data insights into actionable strategies that propel our operations forward. You will own high-impact initiatives, flaunting your exceptional analytical skills to craft detailed project plans that steer us toward success. You’ll also have the opportunity to rotate through different business functions, gaining invaluable insights that will prepare you for thrilling leadership opportunities! Are you a problem solver? Get ready to identify business processes needing improvement and turn your proposals into reality! This role isn’t just a job; it’s a leadership fast-track towards influencing the future of a company making waves in the e-commerce industry.

Frequently Asked Questions (FAQs) for Strategy Manager Role at ShopBack
What are the main responsibilities of a Strategy Manager at ShopBack?

As a Strategy Manager at ShopBack, you will own and lead strategic initiatives that are essential for driving the company's growth. Your responsibilities include developing and executing project plans, collaborating with C-level executives and other departments, and identifying process improvements. You will play a crucial role in developing strategies that enhance operational excellence and business growth.

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What qualifications are required for the Strategy Manager position at ShopBack?

To qualify for the Strategy Manager role at ShopBack, candidates should have at least 5 years of experience in management consulting, strategy, or business-related roles. Strong analytical skills are essential, along with a proven track record of managing projects effectively. Exceptional communication abilities and stakeholder management experience are also critical for success in this role.

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How does the Strategy Manager role at ShopBack support leadership development?

The Strategy Manager position at ShopBack is designed as a leadership fast-track role. It offers deep exposure to high-impact global projects and direct mentorship from C-level executives. By navigating various functions within the organization, you’ll develop the skill set and experience necessary for future leadership positions, ultimately influencing the company’s strategic direction.

Join Rise to see the full answer
What opportunities for growth does ShopBack offer to Strategy Managers?

ShopBack provides a dynamic environment for professional development for Strategy Managers. You can expect ongoing mentorship and global exposure to diverse business functions, which are integral to your career growth. This role prepares you for higher responsibilities and equips you with the necessary skills to take on P&L leadership roles in the future.

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What is the culture like for Strategy Managers at ShopBack?

The culture at ShopBack is collaborative, open, and driven by a strong sense of purpose. As a Strategy Manager, you’ll be part of an inclusive team that values feedback and encourages continuous improvement. We celebrate diversity and are committed to creating a work environment conducive to personal and professional growth.

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Common Interview Questions for Strategy Manager
Can you describe a strategic initiative you've led in your previous role?

When answering this question, focus on the initiative's objectives, your role in leading it, and the outcomes. Highlight how you utilized data analytics to guide your decisions and how your efforts aligned with overall business objectives.

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How do you prioritize multiple projects as a Strategy Manager?

Explain your approach to prioritization, acknowledging factors such as project impact, urgency, and resources. Discuss utilizing project management tools and stakeholder input to ensure alignment and effective resource allocation.

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What metrics do you consider when measuring the success of a strategic initiative?

Highlight your understanding of key performance indicators (KPIs) relevant to the initiative. Discuss the importance of defining clear metrics at the start, such as ROI, customer engagement, or operational efficiency.

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How do you handle conflicts among stakeholders during strategic planning?

Share your approach to conflict resolution, emphasizing active listening and open communication. Discuss how you seek common ground and align diverse stakeholders on objectives while ensuring everyone's voice is heard.

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Describe a time when you had to adapt your strategy due to unforeseen circumstances.

Provide a specific example demonstrating your adaptability. Explain the situation, how you reassessed the strategy in light of new information, and the results of your revised approach.

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What role does data analysis play in your strategic decision-making process?

Emphasize the critical role data plays in formulating strategies. Discuss how you utilize data to identify trends, forecast outcomes, and make informed decisions for driving business growth.

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Can you talk about your experience with cross-functional team collaboration?

Share experiences where cross-functional collaboration was key to a project's success. Highlight your communication and teamwork skills, focusing on how you worked with different departments to achieve common goals.

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How do you stay updated on market trends relevant to the e-commerce industry?

Discuss the methods you use to stay informed, such as industry publications, webinars, and networking. Highlight the importance of ongoing education and how market insights impact your strategic initiatives.

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Give an example of how you drove process improvement in a previous role.

Provide a detailed example illustrating the problem you identified, the steps you took to analyze the process, and the positive outcomes achieved after implementing your solutions.

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What attracts you to the Strategy Manager role at ShopBack?

Reflect on your alignment with ShopBack's mission and values. Share your passion for e-commerce and how your skills and ambitions match the opportunities this role presents for leadership development.

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We're in search of a passionate Strategy & Execution Manager to drive our innovative AI company's strategic transformations and project implementations.

We live to win over shoppers by constantly upping our game - be it rewards of meaningful experiences - so they can achieve a personal victory every time they use ShopBack.

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Full-time, remote
DATE POSTED
April 6, 2025

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