Business Development Executive - job 1 of 2

As a Business Development Executive at SiteMinder, your primary responsibilities include client acquisition, managing the full sales cycle from outreach to closing, and achieving set sales KPIs. You'll also be tasked with preparing quotes and proposals, negotiating contracts, maintaining CRM records, and providing feedback to the product team based on client interactions.

To apply for the Business Development Executive role at SiteMinder, you should have prior experience selling into the US market, solid experience in new business acquisition, and familiarity with the SaaS industry, ideally within hotel technology. A growth mindset and bilingual proficiency in Spanish and English are essential to succeed in this role.

SiteMinder is committed to supporting the growth of its Business Development Executives through training programs, mental health initiatives, and generous parental leave policies. We also encourage involvement in Employee Resource Groups and engaging in company-sponsored events, allowing you to connect with colleagues and develop your skills.

The work environment for a Business Development Executive at SiteMinder is hybrid, allowing for flexibility between co-working spaces and remote work. This approach promotes a balanced, productive atmosphere while fostering collaboration within our diverse, inclusive team culture.

As a Business Development Executive at SiteMinder, you'll be working with a wide range of clients, from boutique hotels to large chain operations. You'll help them simplify their booking processes and enhance their online presence through our comprehensive hotel commerce platform, ensuring valuable partnerships within the hospitality industry.

When answering this question, you should detail your previous roles where client acquisition was a core focus. Highlight specific strategies you employed, such as targeted outreach or utilizing CRM tools, and emphasize any metrics or achievements that demonstrate your success in driving revenue growth.

Discuss your approach to planning and prioritizing business development activities. Mention how you would leverage existing relationships, do market research, or identify potential clients. Be ready to provide examples of past strategies that worked or how you adapted when facing challenges.

You should explain how you listen actively to the client's concerns, empathize with their situation, and address objections thoughtfully. Providing examples of real-life scenarios where you successfully overcame objections will make your answer more compelling.

Showcase your knowledge of SiteMinder's hotel commerce solutions and how they benefit hoteliers in managing bookings and increasing visibility. You can mention specific features that set SiteMinder apart in the industry and how this knowledge helps you engage effectively with clients.

Discuss your method for organizing tasks and setting daily goals. You could mention the importance of using a CRM for tracking leads and opportunities and how you review and adjust your focus based on your sales pipeline and targets.

Provide a detailed description of a negotiation scenario, emphasizing how you prepared for it, the tactics you used, and the positive outcomes that resulted. Tailor your response to highlight skills relevant to the Business Development Executive position.

Emphasize the importance of feedback from clients and how you incorporate it to refine your approach and tactics. Discuss how this can lead to improved products and better client relationships, showing your commitment to growth and adaptability.

Explain your strategies for establishing trust and respect with new clients. This might involve active listening, personalizing communication, or engaging in industry-related discussions. Share examples of how these efforts have led to successful partnerships.

Discuss the qualities that define an effective Business Development Executive, such as resilience, strategic thinking, and good communication. Illustrate your points with examples from your own experience that demonstrate these attributes in action.

Reflect on why you are attracted to SiteMinder's mission, culture, and product offerings. Discuss your enthusiasm for contributing to a company that values inclusion and innovation, and how your personal values align with theirs.