Technical Lead - job 1 of 2

As a Technical Lead at SiteMinder, your primary responsibilities include guiding the technical implementation within your product team, ensuring high-quality code standards, collaborating with the Product Owner on backlog refinement, and overseeing technical tasks' execution. You will lead by example and cultivate a positive team environment while monitoring code quality and resolving production issues efficiently.

To qualify for the Technical Lead position at SiteMinder, candidates should possess excellent communication skills and stakeholder management abilities. Proficiency in TypeScript, Node.js, and familiarity with agile methodologies is essential. Additionally, experience in coaching, mentoring, and working in secure environments like PCI-DSS is a huge plus.

For the Technical Lead role at SiteMinder, candidates should be proficient in technologies such as TypeScript, Node.js, Vue, Java/Kotlin, MySQL, and AWS data streaming services. A solid understanding of agile methodologies and experience with scalable systems will also be advantageous.

SiteMinder is deeply committed to the growth of its employees, including Technical Leads. The company offers training programs designed for personal advancement, encouraging individuals to enhance their skills and advance their careers. Additionally, there are employee resource groups and various initiatives to support connection and engagement.

SiteMinder offers incredible flexibility for the Technical Lead position with a choice to work fully remote or in a hybrid model that combines both in-office and home working. This flexibility enables employees to find a work-life balance that suits them best, promoting well-being alongside productivity.

In your answer, focus on specific examples where you've implemented agile methods in your previous roles. Discuss how you facilitated scrum sessions, managed product backlogs, and collaborated with cross-functional teams to achieve goals. Highlight your adaptability and how you ensured that the team's performance met agile standards.

Share your strategies for maintaining team morale, such as recognizing achievements, maintaining open communication, and fostering a collaborative environment. Describe how you’ve resolved conflicts energy, minimizing stress, and keeping the focus on solutions rather than obstacles.

Explain your comprehensive approach to conducting code reviews, including how you encourage constructive feedback and recognize best practices. Highlight your experience in implementing coding standards and how you coach team members to adhere to them for overall quality improvement.

Discuss your process for identifying, prioritizing, and addressing technical debt. Talk about the importance of balancing new feature development with refactoring old code, and how you advocate for allocating time and resources to tackle technical debt in sprint planning.

Use a specific example from your experience that showcases your problem-solving skills. Outline the problem, the steps you took to analyze the situation, and the collaborative efforts you undertook with your team to find a solution. Highlight the successful outcome and any lessons learned.

Discuss the tools you've used for stakeholder engagement, such as project management software or communication platforms. Emphasize the importance of regular updates, involving stakeholders in decision-making processes, and managing expectations through transparency.

Describe your regular practices for aligning the team with the product vision, such as holding planning sessions, sharing product roadmaps, and encouraging open dialogue about goals. Explain how these practices promote a shared understanding of priorities and foster commitment to the vision.

Detail your approach to quickly and effectively managing production issues, including the importance of collaboration, communication, and a clear escalation process. Discuss how you ensure all team members are informed of changes and solutions and how you follow up to prevent future occurrences.

Explain your conflict resolution strategy, which may include facilitating open discussions, fostering a culture of respect and understanding, and finding common ground. Share an example where your intervention led to a positive outcome for the team.

Share your thoughts on the blend of technical expertise, emotional intelligence, and strong communication skills. Emphasize that a successful Technical Lead must be able to inspire and guide their team while remaining grounded in technical proficiency to ensure effective decision-making.