Fleet Assistant - job 1 of 6

As a Fleet Assistant at SIXT, your main responsibilities include managing daily fleet inventory checks to ensure accurate vehicle tracking and assisting the Fleet Manager with scheduling maintenance and repairs. You'll coordinate with dealerships, prepare new vehicles for rental, manage documentation, handle vehicle disposals, and support accident reporting processes—all while ensuring optimal service delivery.

To qualify for the Fleet Assistant position at SIXT, you should have excellent communication skills and a customer-oriented mindset. Previous experience in sales, service, or a related field is beneficial. A valid US Driver's License with a clean driving record and a flexible approach to working varied shifts, including weekends and holidays, is also required.

When you become a Fleet Assistant at SIXT, you can enjoy a comprehensive benefits package that includes healthcare coverage, life insurance, paid time off, holiday bonuses, and access to an Employee Assistance Program. Additionally, SIXT offers exclusive employee rental rates and perks to ensure you have all you need to thrive at work.

The Fleet Assistant role is crucial to SIXT's operations as it ensures that the fleet is well-maintained and ready for customer rentals. By managing the vehicle inventory, scheduling repairs, and preparing documents, the Fleet Assistant helps streamline operations and enhance the customer experience, which is at the core of SIXT's mission.

Yes, SIXT provides on-the-job training for the Fleet Assistant role. This means you'll have the chance to learn the ins and outs of fleet management while working alongside experienced professionals, ensuring you have the skills necessary to excel in your position.

In answering this question, highlight any previous roles where you managed inventory or logistics. Be sure to mention tools or software you are familiar with, and emphasize how your attention to detail in tracking and managing resources contributes to efficient operations.

Show your organizational skills by discussing methods you use to prioritize tasks, such as assessing the urgency of repairs and potential impacts on customer service. Mention any tools or methodologies employed to keep track of repairs effectively.

Discuss the comprehensive process, including documentation checks, creating spare keys, and ensuring all vehicle tagging is correct. Emphasizing thoroughness in these steps showcases your commitment to accuracy and excellent service.

It's important to convey your ability to communicate effectively and professionally. Discuss how you would approach the conversation with respect, gathering facts to present your case while remaining open to constructive feedback.

Speak about any past experience you have with accident reports and inspections, highlighting your attention to detail and adherence to protocols. If you're inexperienced, express your willingness to learn and adapt quickly.

Discuss the importance of empathy, clear communication, and responsiveness in customer service. Provide examples of how adhering to these principles has led to positive outcomes in your past roles.

Speak about your commitment to staying informed on safety regulations and how you proactively monitor compliance in your past experiences, including regular inspections and documentation practices.

Use the STAR method (Situation, Task, Action, Result) to describe a specific instance where you identified an inefficiency, took the initiative to improve it, and the positive outcome that resulted from your efforts.

Your answer should reflect your enthusiasm for fleet management and interest in SIXT as a company. Discuss aligning values, your eagerness to be part of the team, and your desire for growth in a dynamic environment.

Explain the methodical approach you would take, including notifying the appropriate personnel, documenting the discrepancies, and taking steps to correct the information, all while ensuring communication with stakeholders to keep operations running smoothly.