Fleet Planner - job 2 of 10

As a Fleet Planner at SIXT, your main responsibilities will include managing day-to-day fleet operations, monitoring vehicle movements, planning vehicle dispatch based on demand forecasts, and coordinating vehicle transfers to ensure efficient service delivery. You will also be in touch with various teams and external partners to ensure seamless communication throughout the rental process.

To become a Fleet Planner at SIXT, you should have practical experience in customer service, sales, or a similar field, alongside a valid US driver’s license with a clean record. Strong communication skills and a flexible approach to work hours, including weekends and public holidays, are essential. A sales-oriented mindset and the ability to meet quotas will also be advantageous.

A Fleet Planner at SIXT enjoys a comprehensive benefits package that includes healthcare coverage, life insurance, and retirement plans. Additionally, you will receive paid time off, a bonus plan based on performance, and access to exclusive employee rentals and discounts. Employee support is also available through our Employee Assistance Program.

The Fleet Planner role is crucial in enhancing customer service at SIXT by ensuring the fleet is well-managed and ready to meet customer demands. By coordinating operations and communicating effectively with teams and partners, a Fleet Planner helps ensure a smooth rental process, which leads to a positive customer experience.

At SIXT, the Fleet Planner position opens doors to numerous career growth opportunities. With performance-driven evaluations, you can advance within the organization, taking on more responsibilities and leadership roles. The skills you develop in managing fleet operations will also be valuable for future positions in mobility service management.

When answering this question, focus on specific examples from your past roles where you successfully managed fleet operations. Highlight your abilities in tracking vehicle activities, optimizing processes, and meeting customer demand.

Discuss your approach to prioritization. Mention techniques like assessing demand forecasts and scheduling dispatches based on peak times to ensure the fleet's efficiency while maintaining service levels.

Explain your communication methods, such as regular team meetings and updates, using collaborative tools for seamless communication, and maintaining an open-door policy for feedback and support.

Outline your problem-solving skills and adaptability. Provide examples of how you’ve managed sudden changes in demand by reallocating resources, adjusting schedules, and communicating promptly with relevant parties.

Share your enthusiasm for working in a dynamic environment like SIXT and your desire to contribute to optimizing mobility solutions. Emphasize your commitment to excellent customer service and the joy of working with a diverse fleet.

Use this opportunity to recount a specific instance where you exceeded sales targets. Detail the strategies you used to achieve these goals and how they relate to the skills needed for the Fleet Planner position.

Mention any relevant fleet management software or tools you have used previously. Highlight your ability to quickly learn new systems and your experience in leveraging technology for operational efficiency.

Discuss the importance of regular vehicle inspections, adherence to safety protocols, and training staff on safety guidelines. Convey your commitment to safety as a core value in fleet management.

Highlight essential qualities such as strong organizational skills, effective communication, adaptability, and a customer-focused mindset, all of which contribute to the success of a Fleet Planner at SIXT.

Explain your approach to forecasting, considering historical data, customer trends, and market conditions. Mention how this proactive planning ensures that the fleet remains responsive to customer requests.