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Strategic Account Executive

About Smartcat

Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises. 

Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.

Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.

More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.

As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.

 

Mission

We’re looking for an established enterprise sales professional to join the Smartcat team who is responsible for building relationships, driving revenue, and closing business within the company’s strategic clients. This role requires a high-energy, very organized person with advanced communication skills. Your mission is to identify, source, and close expansion opportunities within your designated portfolio of Strategic Accounts, while also partnering closely with cross-functional stakeholders to achieve team goals. Success is measured by your contribution to Smartcat’s fastest revenue growth rate of 200–400% yearly.

Your outcomes

  • Consistently meet or exceed quarterly ARR quota for expansion revenue converting new opportunities within strategic accounts that bring the company the most revenue
  • Responsible for taking ownership of the sales cycle, from mapping accounts, prospecting, qualifying leads to closing
  • Work closely with Strategic Customer Success Managers to map out your portfolio of Strategic Accounts and ensure exceptional service levels for all stakeholders and healthy consumption
  • Leverage relationships within your portfolio of accounts to expand revenue by acquiring new users, new departments, and new use cases
  • Consistently meet or exceed monthly KPIs for prospecting and number of activities (including cold calling, email, and attending in-person events, and meetings

Requirements

  • 3-5 years of enterprise sales experience in SaaS sales 
  • Strong track record of actively prospecting for new business opportunities and expanding revenue within existing accounts
  • Solid sales fundamentals, business & sales acumen, and Sandler sales training is a plus
  • Excellent communication skills to navigate colleague, customer, and partner interactions 
  • An easy-going personality and a high tolerance for different cultures. We love our users (who live literally everywhere), and they love Smartcat people more than just the solutions we offer. We want to nurture this mutual love and grow with your help
  • A clear, in-depth understanding of our product vision and strategy. We are building a market network for the global translation industry, something nobody has done before us
  • A data-driven approach to business. You need to be ready to let the numbers measure success
  • The ability to define and redefine processes, break down barriers and challenge the status quo
  • Drive complex deals from initial contact, all the way through to close within a fast-paced sales environment
  • Prepare and present software demos with prospects and guide them through the buying process
  • Leverage sales management tools to track sales activities
  • Build and manage a strong pipeline of expansion opportunities and work with management to provide an accurate sales forecast
  • Sell to key decision-makers within your designated portfolio of strategic accounts
  • Bring your thinking, strategies, and ideas to advance our company's values, unique culture, and vision for the future
  • You will only feel accomplished once you’ve reached and exceeded your goals
  • You’re open to the adventure a start-up brings and are ready to take on whatever comes your way as the company grows. A positive individual who can handle a fast-paced, constantly changing hyper-growth environment
  • The ability to work individually and collaborate within a team environment to achieve set goals
  • Grinder mentality and love crushing goals

 

Why joining Smartcat might be your best move so far

  • Fully remote team
    We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
  • Innovating a $100 Billion industry
    Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
  • High impact role enabling innovation and inclusion in organizations
    You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
  • Join the rocketship to scale-up 10x and beyond together
    We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. 
  • Smartcat Culture: Where Diversity Meets High Performance
    At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.

 Best Places to Work 2025   Training Industry Recognizes Smartcat in 2024 Top AI in Training Companies List     

 

Average salary estimate

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What You Should Know About Strategic Account Executive, Smartcat

Are you ready to be part of an innovative team driving change in the multilingual content industry? Join Smartcat as a Strategic Account Executive! At Smartcat, we’re on a mission to revolutionize how global enterprises handle their language needs with our cutting-edge Language AI platform. We serve over 1,000 companies, including 20% of the Fortune 1,000, by providing high-quality, instantaneous multilingual translations and content generation. In this role, you’ll be at the forefront of building relationships and driving revenue within our strategic clients. You'll identify, source, and close expansion opportunities, while collaborating with our dedicated Strategic Customer Success Managers to ensure exceptional service and satisfaction. With a high-energy and organized approach, you'll manage the full sales cycle—from mapping accounts and prospecting to closing deals. If you have 3-5 years of enterprise SaaS sales experience and a data-driven mindset, we want to hear from you! Your success will directly contribute to our goal of achieving a staggering 200-400% growth rate annually. Enjoy the flexibility of working remotely with a global team that embraces diversity and innovation. If you're passionate about sales and ready for a high-impact role in a company that’s scaling fast, Smartcat is the place for you!

Frequently Asked Questions (FAQs) for Strategic Account Executive Role at Smartcat
What does the Strategic Account Executive do at Smartcat?

The Strategic Account Executive at Smartcat is responsible for building relationships with key clients, driving revenue, and managing the sales cycle from prospecting to closing deals. This role involves identifying expansion opportunities within existing accounts and ensuring exceptional service levels through collaboration with account managers.

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What qualifications are needed for the Strategic Account Executive position at Smartcat?

To succeed as a Strategic Account Executive at Smartcat, candidates should have 3-5 years of enterprise SaaS sales experience, a strong track record of prospecting and expanding revenue, and excellent communication skills. Familiarity with Sandler sales training is a plus, along with a data-driven approach and the ability to thrive in a fast-paced environment.

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How does Smartcat's culture impact the role of a Strategic Account Executive?

Smartcat promotes a culture of diversity and high performance, fostering an inclusive environment where every team member can thrive. As a Strategic Account Executive, you’ll appreciate open communication and collaboration, allowing you to effectively engage with colleagues and clients from various backgrounds to achieve your sales goals.

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What are the performance metrics for a Strategic Account Executive at Smartcat?

At Smartcat, a Strategic Account Executive is expected to consistently meet or exceed quarterly ARR quotas for expansion revenue. Success is measured by the ability to close new opportunities within strategic accounts and to hit monthly KPIs related to prospecting activities, including cold calls and in-person events.

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What is the growth potential for a Strategic Account Executive at Smartcat?

Joining Smartcat as a Strategic Account Executive offers significant growth potential, as the company is scaling rapidly with annual growth rates of 200-400%. You'll play a critical role in driving this expansion, participating in a dynamic environment that encourages innovative thinking and strategic planning for the future.

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Common Interview Questions for Strategic Account Executive
Can you describe your experience with enterprise sales and how it relates to the role of Strategic Account Executive?

In answering this question, focus on your specific sales successes, the strategies you've used to engage clients, and how those experiences equip you to drive revenue at Smartcat. Highlight your familiarity with SaaS and the challenges businesses face in this area.

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How do you approach the sales cycle from prospecting to closing as a Strategic Account Executive?

Share your structured approach to the sales cycle, emphasizing organization, relationship-building, and communication with stakeholders. Discuss tools and methods you use to manage leads and the importance of following up diligently.

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What techniques do you use to identify expansion opportunities within existing accounts?

Explain the methods you employ to analyze current account relationships, such as customer feedback, usage data, and open communication. Discuss how you proactively seek feedback and identify potential new use cases that would benefit the client.

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How do you handle objections from potential clients?

Outline your strategy for objection handling, highlighting the importance of empathy, active listening, and providing tailored solutions. Share an example where you successfully turned an objection into a sales opportunity.

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What role does data play in your sales strategy?

Discuss how you utilize data to inform your sales tactics and decision-making. Mention how metrics help you track progress towards goals and refine your approach based on what's working and what isn't.

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Can you give an example of a complex deal you've successfully closed?

Pick a specific example where your strategic thinking, relationship management, and negotiation skills led to a successful outcome. Highlight the challenges faced and how you overcame them to close the deal.

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How do you ensure exceptional service levels for clients as a Strategic Account Executive?

Discuss your commitment to client satisfaction and the collaboration with other departments. Mention how consistent communication and a focus on customer needs allow you to maintain high standards of service.

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What techniques do you use for effective prospecting?

Share your prospecting methods, including research and outreach strategies. Discuss how you tailor your approach to different prospects and the importance of persistence and creativity in engaging potential clients.

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How do you adapt your sales strategies in a fast-paced, evolving environment?

Emphasize your flexibility and willingness to learn from trends in the market. Provide examples of how you've adapted your approach to meet the changing needs of clients or the company.

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What excites you most about working at Smartcat as a Strategic Account Executive?

Convey your enthusiasm for Smartcat's innovative approach and growth trajectory. Discuss how your values align with the company culture and how you see yourself contributing to its mission and success.

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Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises. Smartcat is uniquely positioned within the $100+ billion multilin...

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DATE POSTED
April 2, 2025

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