PT Sales Associate, Costa Mesa, California

As a PT Sales Associate at Maje in Costa Mesa, your main responsibilities include engaging with customers to provide outstanding service, assisting with styling and fitting room experiences, maintaining the boutique's visual appearance, educating clients about our exclusive collections, and working collaboratively with your team to create a welcoming atmosphere. You'll play a vital role in enhancing the overall customer experience, making every visitor feel special and valued.

To become a PT Sales Associate at Maje, you should have at least 1 year of prior service experience and a passion for customer service. Strong communication skills, a love for fashion, and a friendly, outgoing personality are essential. A social media following is preferred, as it can help enhance our brand presence. Additionally, flexibility with scheduling is important to meet the needs of the business.

At Maje, you'll have the opportunity for significant career growth as a PT Sales Associate. You will work closely with experienced leaders who are committed to helping you reach your full potential. Through our retail stylist program, you can develop your skills further and explore promotional opportunities as you gain experience and demonstrate your passion for the brand.

Maje offers competitive compensation for PT Sales Associates, including a base hourly pay ranging from $16.50 to $19 USD, along with an individual commission structure. We also provide voluntary medical plans, a 401K retirement savings plan, generous paid time off, and a shopping discount of 50% off retail. Additionally, you will have the chance to receive a wardrobe allowance based on eligibility, allowing you to embody the Maje style.

Working at Maje means being part of a vibrant and trendy environment where creativity is encouraged, and each day is different. The boutique’s immersive atmosphere features beautiful design elements that echo Parisian chic, complemented by a fun and melodic playlist from headquarters. You’ll enjoy teamwork, a supportive culture, and the opportunity to make genuine connections with both customers and colleagues, enriching your retail experience.

In your response, share that excellent customer service at Maje involves understanding customers' needs, actively listening, and building relationships by offering personalized styling advice. Highlight your ability to create a welcoming and fun shopping experience that makes customers want to return.

Prepare to discuss a specific instance where you went above and beyond for a customer. Detail what actions you took, how you addressed their needs, and the positive outcome. Show your passion for customer satisfaction while aligning your experience with Maje's values.

Emphasize the importance of visual merchandising, organization, and cleanliness in a retail space. Provide examples of how you would keep the store looking inviting and appealing while aligning with Maje's brand aesthetic and ensuring a pleasant shopping experience for customers.

Outline a tactful approach to managing conflicts by remaining calm, listening actively, and empathizing with the customer’s concerns. Mention how you would seek solutions and escalate if necessary, always prioritizing a positive experience aligned with Maje's focus on customer service.

This is a chance for you to express your passion for fashion. Discuss how fashion is an expressive art form that transcends trends, and how you see Maje as a brand that empowers individuals to embrace their unique styles. Relate your answer to the values that Maje embodies.

Reflect on your genuine admiration for the Maje brand and its commitment to Parisian elegance and sustainability. Express enthusiasm for the culture and team dynamics that align with your personal values and professional aspirations.

Share how you actively follow fashion industry news, social media influencers, and brands to keep abreast of trends. Discuss your commitment to bringing fresh ideas to the team and how that can positively impact Maje's sales and customer engagement.

Talk about your hands-on experience in styling customers and how you provide input on fits best suited for their body types, preferences, and occasions. Illustrate your understanding of Maje's varied collections and how you can reflect the brand's aesthetic through personalized styling.

Mention a mix of relevant skills such as effective communication, a keen eye for fashion, and an upbeat attitude. Highlight your ability to connect with customers and ensure they feel valued, which aligns with Maje's vision of creating memorable shopping experiences.

Express your willingness to work flexible hours to fit the team's needs, including weekends and holidays. Convey that you understand the retail environment requires adaptability and that you are committed to being a reliable member of the Maje team.