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Role Overview

Sodexo is hiring for an  Area General Manager to oversee food service operations at two locations for Holy Family Hospital in Metheun, MA and Haverhill, MA.  

 

Holy Family Hospital, a partner with Lawrence General Hospital, is a 310-bed full service, acute care hospital with two campuses located in Methuen and Haverhill, Massachusetts. Both locations provide comprehensive inpatient medical/surgical units, outpatients, and 24.7 emergency services, including eICUs, behavioral health units, cardiac telemetry and critical care service lines. The Haverhill campus offers all private rooms and our Methuen campus offers a new state-of-the-art catheterization suite and  joint Center of Excellence named as a Blue Cross Blue Shield Blue Distinction+ Center for Knee and Hip Replacement.

 

What You'll Do

  • have oversight of day-to-day food service operations for both locations
  • deliver high quality food service through supervisory and frontline staff
  • achieve company and client financial targets and goals
  • develop and maintain client and customer relationships
  • create a positivework  environment to allow team members to exceed customer/patient expectations
  • ensure Sodexo  and hospital standards are met

 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • a work history demonstrating strong leadership skills, as well as previous supervisory experience 
  • culinary production experience
  • strong background in safety and sanitation compliance
  • ability to manage multiple priorities,
  • demonstrate professional communication skills and experience maintaining and fostering strong customer and client relationships
  • a passion for a high level of customer service
  • proficient in computer skills and report management experience.

 

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years

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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Area General Manager, Sodexo

Sodexo is looking for an enthusiastic Area General Manager to lead food service operations at Holy Family Hospital in Methuen and Haverhill, MA. If you thrive in a dynamic environment and are passionate about providing high-quality food services, this opportunity might just be perfect for you! In this role, you will oversee all day-to-day operations, guiding both frontline staff and supervisors to deliver amazing meal experiences for patients and visitors alike. Your leadership will directly impact not only the daily operations but also the financial goals of both locations. With a commitment to fostering strong relationships with clients and staff, you'll create a positive work environment that makes a difference. Experience in supervisory roles and culinary production is vital, as is your ability to maintain high safety and sanitation standards. You’ll need to manage multiple priorities seamlessly while demonstrating excellent communication and customer service skills. Aside from a competitive salary that reflects your education and experience, Sodexo also provides a comprehensive benefits package, including health coverage, a 401(k) plan, and opportunities for career growth. If you are ready to take on this impactful role at a leading service provider and contribute to community wellness, apply now to join the dedicated team at Sodexo!

Frequently Asked Questions (FAQs) for Area General Manager Role at Sodexo
What are the key responsibilities of the Area General Manager at Sodexo?

The Area General Manager at Sodexo is responsible for overseeing the day-to-day food service operations at Holy Family Hospital locations in Methuen and Haverhill. This includes managing supervisory and frontline staff, ensuring compliance with Sodexo and hospital standards, achieving financial targets, developing client relationships, and creating a positive work environment.

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What qualifications are required for the Area General Manager position at Sodexo?

To qualify for the Area General Manager position at Sodexo, candidates should ideally hold a Bachelor's Degree or have equivalent experience. Previous supervisory experience of at least five years, culinary production experience, and a strong background in safety and sanitation compliance are also necessary.

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What is the expected salary for the Area General Manager role at Sodexo?

The salary for the Area General Manager role at Sodexo is competitive and is determined based on the candidate's education level, years of relevant experience, and specific skills. It aims to reflect fairness and equity within the industry.

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What benefits does Sodexo offer to Area General Managers?

Sodexo provides a comprehensive benefits package for Area General Managers, which may include medical, dental, and vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, and career growth opportunities including tuition reimbursement.

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How does Sodexo ensure workplace diversity for the Area General Manager position?

Sodexo is committed to embracing diversity and inclusion as core values. It fosters an environment where all employees, including Area General Managers, are valued, heard, and respected, promoting equitable employment opportunities regardless of personal characteristics.

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Common Interview Questions for Area General Manager
What leadership experience do you bring to the Area General Manager role?

When answering this question, highlight specific instances where you successfully led a team, focusing on your management style and how it contributed to achieving operational goals.

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How do you handle conflicts among team members?

Discuss methods you've used to mediate conflicts, emphasizing your communication skills and commitment to maintaining a positive team environment. Share a real-life example to illustrate your approach.

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Can you describe your experience with food service operations?

Provide insights into your experience in managing food service operations, detailing specific tasks you’ve handled, such as compliance with safety regulations, inventory management, and customer satisfaction initiatives.

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What strategies do you use to ensure food quality and safety?

Talk about the importance of adhering to safety protocols and the specific strategies you implement to maintain food quality, such as regular inspections, staff training, and quality control processes.

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How do you develop and maintain client relationships?

Explain your approach to building strong client relationships through communication, understanding client needs, and delivering on promises, and provide examples of successful long-term partnerships you’ve fostered.

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What challenges have you faced in food service management and how did you overcome them?

Share a challenge you faced in a previous role, the steps you took to resolve it, and the outcome. This shows problem-solving skills and the ability to learn from experiences.

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How do you prioritize tasks when managing operations in multiple locations?

Outline your methods for prioritizing tasks, which may include effective time management, delegating responsibilities, and making data-driven decisions to balance demands across locations.

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What role does customer feedback play in your management style?

Discuss the importance of actively seeking and incorporating customer feedback into operations, explaining how it has led to improvements in service delivery and overall satisfaction.

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How do you motivate your team to achieve high performance?

Share specific techniques you use to motivate your team, such as setting clear goals, recognizing achievements, and fostering a supportive work environment that encourages professional growth.

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What are your thoughts on menu development and addressing dietary needs?

Emphasize the significance of inclusive menu options in food service. Discuss your experience in menu planning, especially pertaining to dietary restrictions, and ensuring that all patients and clients have choices that meet their needs.

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We improve the Quality of Life of those we serve and our teams and contribute to the economic, social and environmental development of the communities, regions and countries in which we operate. We serve with care the essential daily needs of mil...

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April 6, 2025

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