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General Manager 4 - Food

Role Overview

Sodexo is seeking a General Manager 4, Food to lead our food service team at Covenant Living at Mount Miguel, an upscale continuing care retirement community located in Spring Valley, California.  The General Manager will oversee the daily dining operations serving approximately 500 residents.  Reporting to the District Manager, this role involves managing 3 managers and an hourly staff of approximately 50 employees. Strong communication, client relations, and team-building skills are essential. 

What You'll Do

  • have oversight of the daily dining operations including dining room service, a restaurant, bistro, grab and go and catering;
  • deliver high-quality food service;
  • implement Sodexo systems and programs, and oversee training of staff;
  • continuously evaluates service to ensure resident and client satisfaction;
  • drive employee engagement and resident satisfaction through strong leadership skills;
  • integrate fully within our client's organization and be a trusted advisor with a customer service focus;
  • achieve company and client financial targets and goals;
  • develop strategic plans;
  • create a positive environment; and
  • ensure Sodexo Standards are met.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • 5 or more years previous food service management experience with a strong hospitality background;
  • strong financial acumen;  
  • a dietary manager certification (CDM/CFPP) is needed or must be willing to obtain;
  • a strong background in safety and sanitation compliance;
  • a work history demonstrating strong leadership and hospitality skills with the ability to work collaboratively;
  • the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
  • knowledge of compliance to food safety, sanitation, and overall workplace safety standards;
  • the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
  • working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experienceMinimum Management Experience – 5 yearsMinimum Functional Experience – 5 years

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Average salary estimate

$72500 / YEARLY (est.)
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$60000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager 4 - Food, Sodexo

Are you ready to take the helm as a General Manager 4, Food at Sodexo? We are excited to announce an opportunity at Covenant Living at Mount Miguel in Spring Valley, California, an upscale continuing care retirement community. In this dynamic role, you'll be leading a passionate food service team to provide an exceptional dining experience for around 500 residents daily. You’ll manage a talented crew made up of 3 managers and about 50 hourly employees, so strong communication and team-building skills are essential. Your responsibilities will include overseeing all dining operations – from the main dining room to a bistro and grab-and-go options, ensuring that quality and service are always a priority. You will implement various Sodexo systems and programs while continuously evaluating service to achieve high levels of resident satisfaction. You’ll also play a critical role in driving employee engagement and fostering an atmosphere rich in customer service. Successful candidates will have a strong culinary management background, financial savvy, and a commitment to safety compliance. Moreover, your expertise in creating strategic plans and meeting financial targets will shine here. At Sodexo, we value our people and offer a comprehensive benefits package, including medical, dental, and opportunities for career growth. If you’re looking to make a meaningful impact in a vibrant environment where you can truly be yourself, we want to hear from you!

Frequently Asked Questions (FAQs) for General Manager 4 - Food Role at Sodexo
What are the responsibilities of a General Manager 4, Food at Sodexo?

As a General Manager 4, Food at Sodexo, you'll be responsible for the overall dining operations at Covenant Living at Mount Miguel, overseeing daily services, managing a large team, and ensuring high-quality food service. You will implement Sodexo systems, evaluate service quality, and strive for resident satisfaction while achieving financial targets.

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What qualifications do I need to apply for the General Manager 4, Food position at Sodexo?

To apply for the General Manager 4, Food position at Sodexo, you need at least 5 years of food service management experience and a Bachelor's degree or equivalent. A dietary manager certification (CDM/CFPP) is required, or you must be willing to acquire one. Strong leadership, financial acumen, and safety compliance knowledge are also essential.

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How does Sodexo ensure resident satisfaction in the General Manager 4, Food role?

Sodexo focuses on resident satisfaction through continuous evaluation of service quality, integrating feedback effectively, and maintaining open lines of communication with residents. As a General Manager 4, Food, you will play a significant part in enhancing the dining experience and fostering a positive environment.

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What can I expect in terms of career growth as a General Manager 4, Food at Sodexo?

Sodexo offers considerable career growth opportunities for a General Manager 4, Food. You will be a key player in leading a large operation, which could open pathways to higher management positions. Additionally, Sodexo supports professional development through training programs and tuition reimbursement.

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What type of benefits does Sodexo provide for General Manager 4, Food employees?

Sodexo provides a comprehensive benefits package to General Manager 4, Food employees, which may include medical, dental, and vision care, a 401(k) plan with matching contributions, paid time off, and career development opportunities.

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Common Interview Questions for General Manager 4 - Food
Can you describe your experience in managing food service operations?

When answering this question, emphasize your previous management roles in food services, detailing specific operations you've overseen and the impact of your leadership on service quality and staff performance.

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How do you ensure compliance with safety and sanitation standards?

Discuss your approach to implementing safety protocols and training staff on hygiene practices. Mention any certifications you hold, such as CDM/CFPP, to underline your commitment to maintaining the highest standards.

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What strategies do you use to improve resident satisfaction?

Share experiences where you've actively sought feedback from residents and made adjustments to enhance their dining experience. Highlight successful initiatives you've implemented based on their input.

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How do you motivate your team in a high-pressure environment?

Talk about techniques you've used to keep morale high among your team, such as regular check-ins, recognition programs, or fostering an inclusive environment where every employee feels valued.

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How do you manage multiple priorities in a fast-paced dining service?

Explain your prioritization methods and any tools or systems you use to maintain efficiency during busy times. An example of a time you successfully managed competing priorities can strengthen your answer.

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What role does financial acumen play in your management style?

Describe how you analyze financial data to inform decisions, set budgets, and achieve targets. Providing specific examples where your financial management led to successful outcomes can illustrate your expertise.

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Can you give an example of a successful initiative you led in a previous position?

Focus on a specific project that resulted in improved service, efficiency, or satisfaction. Detail the steps you took, the challenges faced, and the outcomes achieved, aligning your success with Sodexo's values.

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How do you integrate into a new organization?

Talk about your process in getting to know a new team and understanding the existing culture. Highlight the importance of building relationships and trust as you ensure a smooth transition.

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How do you handle conflict within your team?

Discuss your approach to conflict resolution, emphasizing the importance of communication and understanding differing perspectives. Sharing a specific conflict and how you resolved it can add depth to your answer.

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Why do you want to work as a General Manager 4, Food at Sodexo?

Reflect on your alignment with Sodexo's values and mission. Mention what attracts you to this role specifically, and how you see yourself contributing positively to the team and the residents’ experience.

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Full-time, on-site
DATE POSTED
March 30, 2025

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