Therapy Technician - W44th

As a Therapy Technician at Spear Physical and Occupational Therapy, your primary responsibilities include preparing treatment areas, assembling necessary equipment, and executing procedures under the guidance of licensed therapists. You will also be expected to deliver top-notch patient service while maintaining the highest clinical standards. The role emphasizes collaboration, so you will work closely with other team members to foster an engaging and supportive treatment environment.

To qualify as a Therapy Technician at Spear Physical and Occupational Therapy, candidates should have prior customer service experience and exhibit strong communication skills. While not mandatory, athletic experience can be a plus. A keen attention to detail and a willingness to learn and grow in the field of therapy are essential traits we look for in potential team members.

Therapy Technicians at Spear Physical and Occupational Therapy enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a generous 401(K) plan with company matching. Additionally, we offer paid memberships to One Medical, Mental Health days, and various employee perks like gym membership discounts and commuter benefits to ensure that our team is well-supported inside and outside of work.

Spear is dedicated to fostering the professional development of its Therapy Technicians through mentorship programs and our Future Leaders Program. This commitment to growth ensures that you will have the opportunity to enhance your skills, receive constructive feedback, and unlock new career pathways during your time with us.

The company culture at Spear Physical and Occupational Therapy emphasizes collaboration, empathy, and a dedication to clinical excellence. We encourage team members to support one another and to celebrate patient successes together. By fostering an inclusive community, we ensure that both our patients and staff receive the care and connection they truly need.

In responding to this question, articulate the key responsibilities of a Therapy Technician, such as preparing treatment areas, assisting with patient care, and collaborating with therapists. Highlight your enthusiasm for the position and your commitment to providing excellent service and patient care.

Share your philosophy on empathy and active listening when addressing challenging situations with patients. Explain how a calm demeanor, patience, and clear communication can lead to positive outcomes and build trust with patients.

Reflect on a specific instance where you went above and beyond for a customer. Describe the situation, your actions, and the positive impact it had on the customer experience, ideally tying it back into your desire to create a welcoming environment at Spear.

Discuss your relevant skills related to patient care, communication, teamwork, and attention to detail. Emphasize your ability to work collaboratively with colleagues and your readiness to contribute to a 5-star service experience.

Explain your approach to task management, mentioning how you assess needs, remain organized, and communicate effectively with both patients and team members to ensure everyone receives the attention they deserve.

Discuss your alignment with Spear’s values, like service, empathy, and teamwork. Mention your excitement about being part of a community-oriented practice that prioritizes patient care and staff development.

Provide an example that shows your teamwork skills, illustrating how you collaborated effectively with others to achieve a common goal. Highlight the importance of communication and support in a clinical environment.

Mention qualities such as empathy, communication, and dedication to patient care. Explain why you believe these traits are essential for effective support of therapists and patients alike.

Outline your approach to maintaining hygiene and safety in a therapy setting, including your understanding of protocols and your commitment to creating an optimal treatment space for both patients and staff.

Express your openness to constructive feedback and willingness to learn. Provide an example of a time you utilized feedback to enhance your performance and how it positively impacted your role.