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Strategic Partnership Manager

Job Title:               Strategic Partnership Manager

Location:               Tokyo, Japan – Hybrid working model

About Springer Nature Group

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 175 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow.

Key objectives

  • Achieve financial targets for science-based projects in the Commercial Partnership team by maintaining existing business and developing new business.
  • Work on acquisition of new clients.
  • Develop a strong business development capability and maintain a robust pipeline of projects.
  • Stakeholder management and key relationships – work closely with sales administration, product management, marketing, custom media and researcher services to ensure smooth delivery of product to clients.

Key tasks

  • Work to achieve monthly sales goals and targets; report to the management teams showing figures, charts and description of progress and risk factors.
  • Keep the CRM data accurate, relevant and up-to-date, and apply the tool to support daily workflow.
  • Manage bidding and contract processing, and ensure all requirements are met to secure all potential contracts in expected timing.
  • Work with and help the Custom Media, Nature Index and other relevant teams deliver projects to maintain high customer satisfaction level.
  • Keep track of evolving market needs to capture opportunity to evolve existing products and create new solutions.
  • Build strategy to develop business in Japan, following the success of Japan and other parts of the world.
  • Maintain up to date knowledge with internal procedure and compliance issues.
  • Responsible for establishing and maintaining productive long-term business relationships

Other

  • Communicate with different departments including editorial, legal, web production and marketing to effectively correspond to sales-driven or client related matters.

Key relationships:

  • Commercial Partnerships teams in APAC region
  • Custom Media editorial team
  • Project Management team
  • Sales Administration team
  • NRI team
  • Web Production
  • Other teams including Research Solutions counterparts in global offices

Qualifications:

University degree

Skills/knowledge:

  • Ability to engage with and influence decision makers at all levels such as Marketing Manager/Director, Director of Communications, University Vice-Chancellor/VP, Heads of Institution, Director of Research.
  • Has a clear understanding of our audiences, products, services and competitor landscape in order to position our solutions to clients effectively.
  • Knowledge of key and potential clients, their interests and priorities, and ability to deliver and close complex, high value, multi-year, profitable and sustainable commercial proposals.
  • Ability to identify and develop new business opportunities to drive revenue growth.
  • Good knowledge of science communications trends, best practices and key figures in Japan.
  • Basic understanding of researcher workflow in Japan.
  • Excellent communication, team working and partnership building skills.
  • Good negotiation and persuasion skills.
  • Self-starter, can work under pressure and deliver results.
  • Fluent verbal and written English and Japanese; proficiency in other Asian languages is a plus.
  • Strong negotiation, tactful business approach, familiarity in solution business development in STM or IT industry is a plus.

Experience:

  • Direct experience of selling ready made solutions to academic clients (communication, publishing, advertizing, event).
  • Prior experience working in advertising sales, medical communications business and/or experience working in STM publishers or Science Communication related business is a plus.

This position is based in our Tokyo office in Japan. Candidates must have the right to work in Japan and be able to commute to the office.

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion.

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.

For more information about career opportunities in Springer Nature please visit https://careers.springernature.com/

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What You Should Know About Strategic Partnership Manager, Springer Nature

Are you ready to take your career to the next level as a Strategic Partnership Manager at Springer Nature in vibrant Tokyo? Here, your main mission will be to forge and nurture relationships that drive our innovative projects forward. As part of the Commercial Partnership team, you'll tap into your extensive network, working hand in hand with various teams including sales, marketing, and product management to launch exciting science-based initiatives. With your finger on the pulse of the market, you'll identify new business opportunities and tackle the challenges that come with acquiring new clients. Reporting to management with engaging presentations of your sales goals and achievements, your knack for maintaining accurate CRM data will ensure our operations run smoothly. We're also looking for someone who can collaborate seamlessly across departments from editorial to web production to ensure outstanding client satisfaction. Plus, by keeping up to date with industry trends, you'll help us create cutting-edge solutions that reflect the needs of our audience. If you thrive in dynamic environments and love the thrill of negotiation, this role could be perfect for you. With your bilingual fluency in Japanese and English, along with your experience in solution sales, you'll set up our partnerships for success and contribute to a culture where diversity is celebrated and every individual can shine. Join us at Springer Nature and help us open the doors to discovery for communities around the world while thriving in a supportive and collaborative workplace.

Frequently Asked Questions (FAQs) for Strategic Partnership Manager Role at Springer Nature
What are the primary responsibilities of a Strategic Partnership Manager at Springer Nature?

As a Strategic Partnership Manager at Springer Nature, your main responsibilities include developing new business opportunities, maintaining existing client relationships, and collaborating across departments to ensure smooth product delivery. You'll set and achieve financial targets, manage bidding and contract processes, and keep track of evolving market trends to inform your strategies.

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What qualifications are required to become a Strategic Partnership Manager at Springer Nature?

To qualify for the Strategic Partnership Manager role at Springer Nature, candidates should hold a university degree and possess strong communication, negotiation, and partnership-building skills. Fluency in both English and Japanese is essential, and experience in sales or business development, particularly in academic or science-related sectors, is highly valued.

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What skills are essential for a Strategic Partnership Manager at Springer Nature?

A successful Strategic Partnership Manager at Springer Nature needs to be an engaging communicator, with the ability to influence decision-makers and build long-term relationships. Knowledge of science communications trends and an understanding of the needs of clients in academic settings will enhance your effectiveness in this role. Other important skills include strategic thinking, teamwork, and a proactive approach to identifying business opportunities.

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How can a Strategic Partnership Manager drive revenue growth at Springer Nature?

To drive revenue growth as a Strategic Partnership Manager at Springer Nature, you will need to identify potential clients, tailor solutions to meet their needs, and develop effective sales proposals. By leveraging market insights and maintaining a robust pipeline of projects, you can position Springer Nature’s offerings competitively, ultimately resulting in increased sales and stronger partnerships.

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What kind of work environment can Strategic Partnership Managers expect at Springer Nature in Tokyo?

At Springer Nature in Tokyo, Strategic Partnership Managers can expect a hybrid work model that promotes flexibility and collaboration. The company values diversity and is committed to creating an inclusive workplace culture where all employees can thrive. You'll find a supportive team environment that encourages professional growth and development.

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Common Interview Questions for Strategic Partnership Manager
How do you approach building relationships with new clients as a Strategic Partnership Manager?

When building relationships with new clients, I focus on understanding their needs and goals first. Listening actively allows me to tailor our solutions and position Springer Nature as a valuable partner. Establishing trust through consistent communication and delivering on our promises is crucial for long-lasting partnerships.

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Can you give an example of how you achieved your sales targets in previous roles?

In my last position, I set quarterly goals and broke them down into actionable monthly targets. I used data insights to identify high-potential leads and customized my approach for each. Regular follow-ups and adapting strategies based on feedback helped me exceed my targets consistently.

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What strategies would you use to identify new business opportunities in Japan?

To identify new business opportunities in Japan, I would conduct thorough market research to understand industry trends and customer needs. Utilizing networking events and industry conferences would also connect me with potential clients. Additionally, I would leverage existing relationships and seek referrals from current clients.

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Describe your experience with CRM systems and how you utilize them in your work.

I have extensive experience using CRM systems to manage client relationships. By maintaining accurate and up-to-date information, I can track interactions, measure progress towards goals, and identify opportunities for follow-ups or upsells, ensuring a personalized approach with each client.

Join Rise to see the full answer
How do you manage multiple projects and prioritize your work effectively?

I prioritize my projects by assessing deadlines and the impact of each on our overall goals. I utilize project management tools to keep track of tasks and deadlines, setting clear milestones. Regularly reviewing my progress helps me stay organized and make adjustments as needed.

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What do you believe sets Springer Nature apart from its competitors?

Springer Nature stands out due to its long history of providing trusted and high-quality resources to academic communities. Its commitment to innovation and understanding of the evolving needs of researchers and institutions ensures that we deliver relevant and impactful solutions—something that resonates even in a competitive landscape.

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How would you handle a difficult negotiation with a potential client?

In a difficult negotiation, I would focus on understanding the client's needs and concerns first. By employing active listening, I can address their objections and find common ground. Remaining calm and composed, I would explore flexible solutions that meet both parties' goals.

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What role does teamwork play in your approach as a Strategic Partnership Manager?

Teamwork is essential in my role as a Strategic Partnership Manager. Collaborating with different departments allows us to leverage diverse expertise and perspectives. I ensure open communication and actively involve team members in the decision-making process, fostering a collaborative environment that benefits client outcomes.

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How do you stay current with trends in science communication?

I stay updated on trends in science communication by subscribing to industry newsletters, participating in relevant webinars, and attending conferences. Engaging with peers in my network also provides insights into emerging practices and technologies that can enhance our offerings at Springer Nature.

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What do you think is the most challenging aspect of being a Strategic Partnership Manager?

The most challenging aspect is often navigating the diverse needs of clients while ensuring that our offerings remain competitive. This requires a deep understanding of both our strengths and market demands. I address these challenges through continuous learning and adaptability, using feedback to refine our strategies.

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DATE POSTED
April 11, 2025

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