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Director, Employee Relations

StackAdapt is a self-serve advertising platform that specializes in multi-channel solutions including native, display, video, connected TV, audio, in-game ads and digital out-of-home ads. We empower thousands of digitally-focused companies to deliver outcomes and exceptional campaign performance everyday. StackAdapt was founded with a vision to be more than an advertising platform, it’s a hub of innovation, imagination and creativity.


As the Director of Employee Relations reporting to the VP of People Experience, you will play a pivotal role in shaping a positive workplace culture across our global organization that supports employees to do their best work. This position is responsible for developing and implementing comprehensive employee relations policies and procedures that align with our organizational values. You will lead initiatives in governance related to HR matters, resolve workplace conflicts, address employee concerns, and conduct thorough workplace investigations.


The Director of Employee Relations will ensure consistency, transparency, and accountability in the application of employment policies and practices. Bringing a deep understanding of employment legislation, you will navigate and uphold both company and industry regulations, fostering an environment of trust and collaboration across our diverse workforce. StackAdapt is a Remote First company. We are open to candidates located anywhere in the US for this position.


What you'll be doing:

Implement Policies and Procedures
  • Operationalizes new or revised People policies in collaboration within HR and other key Departments (e.g., IT, Legal, and Finance). 
  • Develop and implement compliance procedures for organization-wide HR policies, providing interpretations, opinions, and recommendations on policy application across the organization.

Workplace Resolution and Accommodations
  • Addresses workplace conflicts and seeks to resolve them positively, fostering healthy working relationships. 
  • Conducts formal investigations into employee allegations r in accordance with best practices and StackAdapt’s policies. This includes conducting interviews, reviewing evidence, preparing materials, recommending outcomes, and drafting closure letters for impacted parties. 
  • Manages and resolves complex employee relations matters.
  • Manages non-disability-related accommodation requests, advising on StackAdapt’s duty to accommodate and identifying suitable measures. 
  • Collaborates with the HR Benefits team on disability-related accommodations and engages third-party vendors for accommodation reviews as necessary.

Employee Agreements and Terminations 
  • Oversees non-compensation-related negotiations for StackAdapt’s employment agreements with internal and external candidates. Maintains all employment agreement templates and collaborates with the legal team to ensure they are current and compliant.
  • Reviews termination rationales with the Legal team for all terminations, ensuring that legal, reputational, and financial risks are mitigated and that compliance with applicable regulations.
  • Provides guidance and scripting to leaders as needed for conducting terminations. Reviews termination letter and package templates in consultation with Legal to ensure best practices and regulatory compliance. 

Employee Relations Consulting
  • Offers expert advice and recommendations to HR Business Partners (HRBPs) and business leaders on a broad range of employee relations issues, including performance management, attendance, employee concerns, leaves of absence, and misconduct. 
  • Ensures employees are treated in alignment with StackAdapt’s values while mitigating legal, financial, and reputational risks. Develops and updates relevant templates, including disciplinary letters and performance improvement plan documents. Recommends appropriate disciplinary actions and drafts the necessary documentation.

ER Enablement/Metrics
  • Develop and track key employee relations metrics, such as case resolution time, policy compliance rates, and trends in workplace concerns, to assess the effectiveness of policies and governance initiatives.
  • Utilize data-driven insights from employee relations cases and workplace investigations to identify patterns, mitigate risks, and inform proactive policy enhancements that promote a positive and compliant workplace culture.


What you'll bring to the table:
  • Minimum 10 years’ experience working in an Employee Relations role with supporting experience in other parts of the People function
  • Exceptional understanding of legislative requirements in Canada/US (in partnership with legal)
  • Strong business partnership experience, leveraging your perspective and business acumen to make timely recommendations that balance competing priorities
  •  Deep experience in policy drafting and implementation, showing strong attention to detail and expertise in working with leaders and employees to implement policies
  • Excellent planning, problem-solving, decision-making, negotiating skills
  • Exceptional verbal and written communication skills, adapting to various levels of employees and senior leadership
  • Ability to handle highly sensitive information with absolute confidentiality and professionalism
  • Outstanding interpersonal skills and conflict management skills
  • Ability to manage many competing demands and prioritize work accordingly


StackAdapt is a diverse and inclusive team of collaborative, hardworking individuals trying to make a dent in the universe. No matter who you are, where you are from, who you love, follow in faith, disability (or superpower) status, ethnicity, or the gender you identify with (if you’re comfortable, let us know your pronouns), you are welcome at StackAdapt. If you have any requests or requirements to support you throughout any part of the interview process, please let our Talent team know.


About StackAdapt


We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded:



Ad Age Best Places to Work 2024

G2 Top Software and Top Marketing and Advertising Product for 2024

Campaign’s Best Places to Work 2023 for the UK

2024 Best Workplaces for Women and in Canada by Great Place to Work®

#1 DSP on G2 and leader in a number of categories including Cross-Channel Advertising


#LI-Remote

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CEO of StackAdapt
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Vitaly Pecherskiy
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What You Should Know About Director, Employee Relations, StackAdapt

Welcome to StackAdapt, where innovation, imagination, and creativity meet to redefine advertising solutions on a global scale! We are on the lookout for a passionate Director of Employee Relations who will help shape and nurture a positive workplace culture for thousands of employees. As the Director of Employee Relations, you will work directly with our VP of People Experience, taking charge of developing comprehensive employee relations policies that resonate with our core values. Your responsibilities will involve resolving workplace conflicts, addressing employee concerns, and conducting thorough investigations while ensuring consistency and transparency in our processes. You'll bring a wealth of knowledge to the table, particularly when it comes to employment legislation, and will work collaboratively with various departments to operationalize revised policies. With your expertise, we expect you to guide our business leaders on performance management and employee relations issues, always keeping our community values at the forefront of decision-making. If you're someone who thrives in a remote-first environment and values diversity and inclusion, StackAdapt is the place for you to shine in this pivotal role! We can't wait to welcome you aboard to help create an environment where everyone feels empowered to perform their best work every day.

Frequently Asked Questions (FAQs) for Director, Employee Relations Role at StackAdapt
What are the key responsibilities of the Director of Employee Relations at StackAdapt?

The Director of Employee Relations at StackAdapt is responsible for developing and implementing employee relations policies, resolving workplace conflicts, managing complex employee relations matters, and conducting workplace investigations. You will also provide guidance on employee agreements and terminations, ensuring that the company complies with legal and regulatory standards while fostering a positive work environment.

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What qualifications are needed for the Director of Employee Relations role at StackAdapt?

To be considered for the Director of Employee Relations position at StackAdapt, candidates should possess a minimum of 10 years of experience in Employee Relations, with solid understanding of US legislative requirements. Exceptional communication, problem-solving, and interpersonal skills are necessary. Candidates should also demonstrate experience in policy drafting and have strong business partnership capabilities, making informed recommendations that align with company values.

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How does StackAdapt promote a positive workplace culture through this Director role?

StackAdapt promotes a positive workplace culture by empowering the Director of Employee Relations to develop comprehensive policies that align with the company’s values, addressing employee concerns proactively, and fostering healthy working relationships. This role emphasizes conflict resolution and encourages open communication, contributing to a collaborative and supportive environment for all employees.

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What role does the Director of Employee Relations play in workplace investigations at StackAdapt?

In the Director of Employee Relations role at StackAdapt, you will lead formal investigations into employee allegations, conducting thorough reviews, interviews, and diligent assessments of the evidence. This ensures that all workplace issues are addressed appropriately according to both company policy and best practices, thereby promoting a fair and transparent workplace environment.

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What is StackAdapt's approach to diversity and inclusion in the workplace?

StackAdapt embraces a diverse and inclusive culture, welcoming individuals from all backgrounds and identities. The Director of Employee Relations will play a vital role in fostering this environment by ensuring that all employees are treated fairly and with respect, while also addressing any concerns or barriers that may arise, thus championing diversity within the organization.

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Common Interview Questions for Director, Employee Relations
Can you describe your experience with managing workplace conflicts?

When answering this question, focus on specific instances where you've successfully resolved conflicts. Discuss your approach to listening to concerns, mediating discussions, and facilitating a positive outcome. Emphasize the importance of maintaining professionalism and confidentiality.

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How do you keep up with changes in employment legislation?

It's beneficial to mention subscribing to legal newsletters, attending workshops, and networking with HR professionals. Share specific examples of how you’ve applied new legal knowledge to your work, ensuring compliance and best practices at your previous job.

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What strategies do you use for conducting successful workplace investigations?

Discuss the importance of impartiality, thoroughness, and attention to detail. Highlight your process for gathering evidence, interviewing parties involved, and documenting findings. Sharing a successful case where your investigation led to a positive resolution can enrich your response.

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Can you provide an example of a policy you developed and its impact?

Be prepared to discuss a policy you created, including the rationale behind it, the stakeholders involved, and how it affected employee relations positively. Use metrics or testimonials to showcase its effectiveness.

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How do you ensure transparent communication with employees about policy changes?

Explain your methods for effectively communicating changes, such as hosting meetings, utilizing emails, and creating accessible documentation. Emphasize the importance of feedback from employees to improve processes continuously.

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What is your approach to providing guidance during terminations?

Focus on the need for empathy and clarity when guiding leaders during terminations. Explain your strategies for preparing clear scripts, ensuring all documentation is aligned with legal standards, and supporting employees through their transition.

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How do you track and assess employee relations metrics?

Discuss the importance of data in decision-making. Describe your experience with developing key metrics, such as resolution time and compliance rates, and how you've used these insights to enhance employee relations strategies.

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What is your experience with disability-related accommodations?

Share any experiences you've had managing accommodation requests and collaborating with legal teams and third-party vendors. Discuss your understanding of the duty to accommodate and how you ensure fair treatment in these situations.

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How do you handle sensitive information in your role?

It's vital to convey your commitment to confidentiality. Discuss how you maintain discretion in your work, ensuring sensitive employee information is protected, and complying with legal standards while addressing workplace matters.

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Can you share how you foster a collaborative relationship with HR Business Partners?

Describe the importance of communication and collaboration with HRBPs. Provide examples of how you've worked with them, sharing insights and feedback to enhance HR practices and support both employees and leadership effectively.

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StackAdapt is a self-serve advertising platform offering multi-channel solutions like native, display, video, connected TV, and audio ads, combining advanced machine learning with an exceptional user experience.

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Full-time, remote
DATE POSTED
April 8, 2025

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