User Risk Strategist
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy team protects and advances Stripe’s business, brand, and mission by building and deploying industry-leading policies and practices that instill user and partner trust in Stripe while enabling business growth.
What you’ll do
As a member of the User Risk Strategy team, you will partner with cross-functional teams—including Risk, Product, Partnerships, Legal, Sales, and Data Science—to design and execute on strategies and projects to improve Stripe’s risk controls and user experience. You will provide expert guidance and analyses to the business and to our most strategic customers to enable Stripe to grow in a risk-conscious manner.
We are looking for someone who is passionate about navigating ambiguity, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience.
Responsibilities
Drive risk strategy for company-level strategic initiatives, including partnering with Stripe’s Product, Legal, Operations, Sales, and Partnerships teams to solve risk problems and ensure a positive experience for Stripe’s users
- Perform research and analysis to assess Stripe’s current risk performance and develop and prioritize long-term strategic plans for future growth
- Challenge the status quo and provide multiple alternative solutions and key execution criteria
- Represent Stripe in external engagements with our most critical partners and customers
- Execute special projects/ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 5+ years of professional experience, preferably in Financial Services, Payments or fintech industries
- Experience in a related role (risk, compliance and/or product enablement)
- Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them
- Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users
- Strong stakeholder management skills, including experience influencing product/engineering, sales, data science, and operations teams
- Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations
- The ability to take ownership, be accountable, and drive towards ambitious goals
- Entrepreneurial and curious mindset, strong communication and interpersonal skills
- Ability to operate independently, navigate ambiguity, and solve problems with the end user in mind
- Strong desire to work in a fast paced and innovative environment
- Strong analytical skills and operating rigor
- Strong executive presence and presentation skills
Preferred qualifications
- Experience overseeing execution and delivery of highly-strategic programs; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines
- Experience in a client-facing role managing relationships with large, global, and complex organizations.
- Ability to navigate data and people to find answers and drive solutions
- A strong understanding of our business and products, and an ability to research/self-start
- Familiarity with one of the following:
- Card network rules
- Banking and money movement regulations
- KYC/KYB, AML OFAC compliance
Average salary estimate
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If you’re looking for an exciting new challenge, the User Risk Strategist role at Stripe may be the perfect fit for you! As a key player on the User Risk Strategy team, you will collaborate with a mix of cross-functional teams, including Risk, Product, Legal, and Sales, to enhance Stripe's risk controls while ensuring a seamless user experience. Your expertise will help drive strategies that balance business growth with a commitment to user trust in our cutting-edge financial infrastructure platform. You will play a crucial part in navigating the complexities of risk, researching current performance, and developing long-term strategic plans. This position invites you to be a forward-thinker; you’ll have the chance to propose creative solutions and challenge the status quo. Beyond just internal strategies, you’ll represent Stripe in various external engagements, building relationships with some of our most critical partners. With a welcoming environment that values ownership and accountability, Stripe is searching for candidates with a curious mindset and the ability to thrive in an innovative, fast-paced landscape. If you bring a minimum of 5 years of experience in FinTech or related fields, along with a knack for distilling complex problems into actionable insights, we’d love to see you apply! Put your expertise to the test at a company that empowers millions globally, all while keeping user trust at the forefront of our mission.
Stripe is an Irish-American financial infrastructure platform offering payment-processing software and application programming interfaces for e-commerce businesses, websites and mobile applications.
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