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Director, Risk Business Partner, Issuing Solutions - job 44 of 46

The Product and Payment Services Risk (PPSR) organization at Visa oversees Visa’s strategic pillars and underlying business units (e.g., Issuing Solutions, Acceptance Solutions, Risk and Identity Solutions, Visa Consulting and Analytics) and is focused on product builds, pipeline and portfolio execution and tackling risks inherent in each area. The Risk Business Partner (RBP), Issuing Solutions, is responsible for managing and continually improving Issuing Solutions risk management capability and risk profile, including Pismo, working with product teams to mature risk management capabilities across the 1st line of defence. The successful candidate will manage a direct report and will be responsible for embedding their team within the business units to help identify, assess, monitor potential risks, and strengthen key controls across multiple teams. The role significantly impacts the business unit and company as this individual must be able to effectively aggregate and communicate Issuing Solutions’ main risks to Visa’s Senior Management.

The RBP will provide constructive challenge to first line functions where appropriate and make recommendations to Senior Management on controls or other actions required to drive risk mitigation and reduce exposure. The individual will be regarded as a trusted business partner that can consult executive management to make key risk decisions, leveraging the expertise business teams, other risk management teams and cross functional subject matter experts. The candidate is to be viewed by the organization as knowledgeable, capable, competent, and an agent for change.

The RBP provides oversight to business teams and cross functional stakeholders (e.g., Client Services, Finance, Legal, and Technology) to execute on risk management related to products, services, and operations, consistent with Visa’s Risk Management Frameworks and Risk Appetite. This will include appropriate roll out of Visa’s First and Second line control programs across the business. This role requires practical & strategic understanding of the payments industry, business environment and demonstrated experience assessing risks associated with business imperative/ strategies. This individual must work collaboratively with cross functional and geographically diverse teams to execute against a common goal of protecting the enterprise.

Candidate will be responsible for:

  • Leading a team of one to link Visa risk appetite and Issuing Solutions’ (incl. Pismo) strategic objectives by supporting the identification of risks & mitigation activity, providing effective oversight to and partnering with the first line business functions to ensure appropriate mitigation is applied to reduce risk exposure to within tolerance and in adherence to Visa’s risk appetite.
  • Develop and maintain partnerships with the business and cross functional partners to educate and embed Lifecycle Risk Management Practices and infuse Risk Management culture into the organization, including developing, maintaining and continually maturing the capabilities of a network of Risk Champions within the 1st line of defense.
  • Driving compliance with key risk programs (incl. NBIA, RCSA, TLMP, MRM, ViDA), attend product roadmap reviews to assess and identify potential New Business Initiative Assessments (NBIA), partner with initiative owner to instill cycle time discipline and rigor within the process.
  • Develop a bottom up (e.g., Key NBIAs, operational risk themes) and top down (key risks from senior leadership) view on risks which then feed into quarterly Risk Profiles and leadership discussions for the business unit.
  • Lead efforts in supporting the execution of strategically important change initiatives, driving, enabling, and continuously improving resiliency and controls effectiveness.
  • Monitoring the effectiveness of risk management to ensure mitigating measures are effective in protecting the business and the wider Visa enterprise, through monitoring risk (e.g., overseeing risk registers, driving the  development of measurement systems) and working with the broader Visa Global Risk and other functional centers of excellence to ensure appropriate incorporation into first and second line control programs.
  • Drive updates to leadership, regulators, and other external parties on risk management activities for the business, including supporting Issuing Solutions during Internal Audit engagements.

This is a hybrid position and days in office will be determined by the hiring manager upon being selected for this role.

Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Director, Risk Business Partner, Issuing Solutions, Visa

Are you ready to take on a pivotal role as the Director, Risk Business Partner for Issuing Solutions at Visa in the vibrant city of San Francisco? This isn't just any job; it's a chance to steer the risk management capabilities of Visa's innovative Issuing Solutions team, ensuring that we stay ahead in the ever-evolving payments landscape. You'll engage closely with diverse teams, implementing structured risk management practices while embedding a robust risk culture throughout the organization. Your expertise will be vital as you communicate key risks to Visa's senior management and provide constructive challenges to decision-makers. Leading a small team, you'll partner with various business units to identify and mitigate potential risks, turning challenges into opportunities for improvement. Your insights and strategies will directly influence Visa’s operational resilience, while your collaborative spirit will help forge strong relationships within our global teams. This hybrid position offers the flexibility of both in-office and remote work, making it easier for you to balance your professional and personal life as you contribute to our mission of maintaining Visa's high standards of excellence in the payments industry. If you're able to drive compliance, improve controls, and align our risk management strategies with business objectives, we want you to be part of this rewarding journey with us at Visa.

Frequently Asked Questions (FAQs) for Director, Risk Business Partner, Issuing Solutions Role at Visa
What are the key responsibilities of the Director, Risk Business Partner at Visa?

The Director, Risk Business Partner for Issuing Solutions at Visa is responsible for enhancing the risk management capabilities of the Issuing Solutions team. This includes identifying, assessing, and monitoring risks, as well as developing and embedding lifecycle risk management practices. This role involves leading a small team, ensuring compliance with various risk programs, and communicating essential risk information to senior management.

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What qualifications are required for the Director, Risk Business Partner position at Visa?

Candidates for the Director, Risk Business Partner role at Visa should possess a strong background in risk management within the payments industry. A practical and strategic understanding of business environments, proven experience in risk assessment, and excellent collaboration skills are essential. A leadership role in previous positions will enhance the candidate’s ability to guide a team effectively.

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How does the Director, Risk Business Partner role impact Visa's business?

The Director, Risk Business Partner for Issuing Solutions plays a critical role in ensuring that Visa adheres to its risk appetite while achieving business objectives. By effectively identifying and mitigating risks, the RBP helps to protect Visa's reputation and operational integrity, thereby influencing the overall success of the organization.

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What is the work environment like for the Director, Risk Business Partner at Visa?

The role of Director, Risk Business Partner at Visa is hybrid, allowing for a mix of in-office and remote work. This flexible environment fosters collaboration with various teams globally while offering the convenience of remote participation which can enhance work-life balance.

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What impact does the Director, Risk Business Partner have on Visa's risk culture?

The Director, Risk Business Partner for Issuing Solutions is responsible for embedding a culture of risk management across teams. By developing partnerships, educating staff on lifecycle risk management, and establishing risk champions, the RBP strengthens Visa’s commitment to a proactive risk management ethos.

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Common Interview Questions for Director, Risk Business Partner, Issuing Solutions
How would you define your approach to risk management?

In answering this question, emphasize a balanced and strategic perspective on identifying and mitigating risks while aligning with business objectives. Showcase your experience with risk assessment frameworks and how you have successfully implemented risk management strategies in past roles.

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Can you describe a time when you improved a risk management process?

Provide a specific example of a situation where you identified inefficiencies in a risk management process and detail the steps you took to improve it. Discuss the impact of those changes and how they enhanced business operations or compliance.

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How do you stay current with industry risk management trends?

Discuss your methods for keeping abreast of developments in risk management, such as attending industry conferences, participating in webinars, and reading relevant publications. Emphasize the importance of continuous learning in making informed risk decisions.

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What role do you believe effective communication plays in risk management?

Highlight the importance of clear and open communication in fostering a risk-aware culture. Provide examples of how you've successfully communicated complex risk concepts to stakeholders at all levels, promoting understanding and collaboration.

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How would you handle a situation where senior management disagrees with your risk assessment?

Express the importance of constructive dialogue in addressing differing opinions. Explain how you would present data and analysis to support your assessment, while also being open to feedback and alternative perspectives to drive consensus.

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What tools or software have you used for risk management?

Outline your experience with various risk management software and tools that assist in analyzing and reporting risks. Include any specific tools you find particularly effective and explain why they stand out based on your experience.

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Describe your experience working with cross-functional teams.

Share specific examples of how you have collaborated with different departments to manage risks effectively. Discuss how your ability to partner with cross-functional teams has resulted in positive outcomes for risk management efforts.

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What strategies do you implement to educate stakeholders about risk management?

Describe your approach to educating stakeholders, which might include training sessions, workshops, and the development of educational materials. Highlight successful initiatives you have led that improved stakeholders' understanding of risk.

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How would you approach developing a risk profile for Issuing Solutions?

Discuss your methodological approach to gathering information on existing risks and potential threats. Demonstrate your analytical skills by mentioning how you would categorize and prioritize risks and communicate them to relevant stakeholders.

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What do you think is the biggest challenge in risk management today?

Identify key challenges such as rapid technological changes, regulatory compliance, or evolving market conditions. Discuss how you would address these challenges through innovative risk management strategies and a proactive approach.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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