Community Liaison

As a Community Liaison at Suncrest Hospice, your primary responsibilities will include establishing and maintaining positive relationships with referral sources, such as physicians and hospitals. You will also monitor community perceptions, assist in strategic planning to enhance services, and ensure ongoing communication with various stakeholders. This role requires a blend of healthcare marketing knowledge and genuine relationship-building skills.

To qualify for the Community Liaison position at Suncrest Hospice, candidates should have extensive experience in healthcare sales, particularly in home care or hospice. Strong communication, negotiation, and public relations skills are essential, along with the ability to work independently and maintain relationships with referral sources. A reliable vehicle and valid driver’s license are also required for this role.

Suncrest Hospice values its employees, offering a competitive pay structure between $100k and $120k, along with monthly bonuses. Additionally, employees enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, paid time off, a 401k plan with employer matching, and a culture that appreciates and supports team members.

The Community Liaison role is crucial to the mission of Suncrest Hospice, which strives to provide exceptional care to patients and their families. By building strong relationships with healthcare professionals and community partners, the Community Liaison helps ensure that our hospice services are recognized and valued throughout the service area, ultimately enhancing the patient experience.

Yes! Suncrest Hospice is a rapidly growing national company, offering various opportunities for career advancement. Community Liaisons who demonstrate exceptional performance and commitment to our mission may have the chance to take on more significant responsibilities or move into leadership positions within the organization.

When addressing your healthcare sales experience in an interview for the Community Liaison position, it's essential to provide specific examples of past roles where you successfully marketed services, interacted with healthcare professionals, and developed relationships with referral sources. Focus on measurable outcomes to illustrate your success.

For a Community Liaison, building relationships with referral sources is key. Describe your strategy, such as attending networking events, following up on referrals, and maintaining regular communication. Emphasize your commitment to understanding their needs and how you would tailor your approach to foster long-term partnerships.

Highlight your proactive approach in enhancing community perceptions by discussing outreach initiatives, community events, and marketing strategies. Share how you intend to gather feedback and adjust strategies to meet community expectations, ensuring that Suncrest Hospice is viewed positively.

Talk about your time management strategies, such as prioritizing tasks, using scheduling tools, and setting specific goals for each day. Illustrate how you balance relationship-building activities with administrative tasks efficiently.

Discuss a specific negotiation scenario where you faced challenges, detailing the steps you took to arrive at a successful resolution. Highlight your communication skills and ability to find a compromise that benefited both parties, particularly in a healthcare context.

Emphasize the importance of relationship-building, strong communication, and adaptability. Explain how these qualities enable a Community Liaison to effectively market services while maintaining industry relationships. Provide examples of how you embody these traits.

Explain your methods for staying updated on healthcare policies, such as subscribing to relevant industry newsletters, joining professional organizations, and attending workshops or conferences. This knowledge is important for any Community Liaison role.

Provide a specific example where you recognized a gap in services or customer needs and how you acted on that information to propose a solution. Detail the process and the positive outcome for both the organization and its clients.

Discuss your preferred communication tools, strategies for regular check-ins, and how you ensure everyone is aligned on goals. Being able to collaborate effectively with an interdisciplinary team is key to succeeding as a Community Liaison.

Tailor your answer to express your alignment with Suncrest Hospice's mission and values. Share your passion for hospice and end-of-life care, and why you're excited about the opportunity to contribute to a team committed to providing exceptional care.