Inside Sales im SMB Team (m/w/d)

As an Inside Sales professional in the SMB Team at TD SYNNEX, your main responsibilities include proactively acquiring new customers, growing your assigned customer base, and effectively communicating our value proposition. You will also collaborate with various stakeholders, including Field Sales and Technical Sales teams, to ensure customer inquiries and orders are managed efficiently. This role entails setting and achieving sales goals and implementing marketing strategies to support your targets.

To apply for the Inside Sales position at TD SYNNEX, you should have a completed vocational education, preferably in retail or business administration. Additional qualifications such as further education in sales or marketing are advantageous. Candidates should demonstrate strong communication skills, attention to detail, and a good understanding of the IT sector. Familiarity with MS Office is essential, and experience with ERP systems like SAP is also beneficial.

TD SYNNEX is committed to fostering professional growth for Inside Sales team members through various formal development programs. From leadership training to on-demand courses that help you stay ahead in the ever-evolving tech industry, we ensure you have the resources you need to accelerate your career path. Additionally, we promote networking through onboarding programs and internal communities.

As an Inside Sales employee at TD SYNNEX, you can expect an attractive compensation package along with a range of elective benefits tailored to enhance your lifestyle. We focus on your personal well-being, offering seminars on financial, physical, and mental wellness, and our global Life Empowerment Assistance Program. Additionally, we value diversity and inclusion, which is embedded in our workplace culture.

Absolutely! Teamwork is crucial for the Inside Sales role at TD SYNNEX. You will interact closely with various teams like Field Sales, Technical Sales, and more, ensuring a collaborative approach to fulfilling customer needs and achieving sales goals. Our open communication culture promotes collaboration, allowing team members to work together effectively and share valuable insights.

To build strong relationships with clients, I prioritize active listening and understanding their unique needs. I focus on being approachable and responsive, ensuring clients feel valued. I also make an effort to follow up regularly, providing updates and insights that may help them make informed decisions.

In my previous role, I encountered a challenging sale where the client was hesitant due to prior unsatisfactory experiences. I took the time to listen to their concerns, offered tailored solutions, and presented our guarantee of support. By addressing their worries and demonstrating our value proposition, I successfully closed the deal.

I use a combination of urgency and importance to prioritize my tasks. Each morning, I review my goals, assess my client needs, and categorize my tasks accordingly. Additionally, I utilize tools and software to manage my time effectively, ensuring I remain focused on sales targets while staying organized.

Handling objections requires patience and understanding. I approach objections as opportunities to clarify and educate the client about the benefits of our offerings. By validating their concerns and providing compelling counterpoints, I can often convert objections into points of agreement.

Teamwork is fundamental to achieving sales goals, as sales often involve coordinated efforts across multiple departments. Collaboration ensures that everyone is informed of the client's needs, helping us deliver a unified approach and maximize results. I believe that sharing insights and strategies leads to greater success.

I actively engage with industry publications, attend webinars, and participate in professional networking events to stay abreast of the latest trends and technologies. Additionally, I follow thought leaders on social media, continually educating myself to provide clients with the most relevant information.

I have extensive experience using CRM software to track leads, manage customer interactions, and analyze sales performance. Utilizing CRM tools allows me to streamline my workflow, ensure prompt follow-ups, and maintain insightful records about clients for future reference.

Generating leads involves a multifaceted approach. I utilize cold calling, networking events, and online marketing strategies to identify potential clients. Additionally, I leverage social media and email campaigns to engage with prospects, creating a broader reach to fill my sales pipeline.

I manage stress by maintaining a balanced perspective, focusing on productive problem-solving rather than the pressure itself. Techniques like prioritizing tasks, taking breaks, and practicing mindfulness help me remain calm and focused, even in challenging situations.

I'm excited about the opportunity to work at TD SYNNEX because it aligns with my passion for the IT industry and my strengths in customer engagement. The company's commitment to innovation and diversity resonates with my values, making it a place where I believe I can thrive and contribute positively.