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Executive Administrative Associate

Job Title

Executive Administrative Associate

Agency

Texas A&M University - Corpus Christi

Department

Student Engagement And Success

Proposed Minimum Salary

Commensurate

Job Location

Corpus Christi, Texas

Job Type

Staff

Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations. We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs). The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.  As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.

 

TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews. Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.

 

Learn more information here!

PURPOSE

The Executive Administrative Associate, under minimal supervision performs advanced professional administrative support to the office of the Vice President of Student Engagement and Success (VPSEAS) and Intercollegiate Athletics and leadership team for SEAS.  This position maintains high-level interaction with the campus community and assists with highly confidential and time-sensitive administrative matters.  Handles purchasing, travel, expense/invoicing, and general support for the suite.  Exercises discretion and independent judgment with respect to matters of significance.  This position reports to the Assistant Vice President for Student Affairs.

DESCRIPTION

Functional Area 1:  Administrative Support

Percent Effort: 60%

  • Provides administrative support for the Student Engagement and Success suite, including, Associate and Assistant VPs, Marketing and Communication Manager, and additional staff members in the suite, including assistance with special projects, events, research, and assignments, while promoting a positive image of the University and the SEAS Division. Offers backup support for the Vice President for Student Engagement and Success and SEAS Business Administrator.

  • Prepares complex correspondence, forms and documents.  Compiles, checks, edits, reviews and/or monitors information. 

  • Makes meeting arrangements including conference room reservations, general room reservations, calendar invitations, and ordering catering.

  • Supports student recognition programs including the Leadership Scholarship selection and awarding process, and annual awards program.

  • Schedules appointments and maintains calendars for Student Engagement and Success leadership team, including, Associate and Assistant VPs, and additional staff members in the suite.  Updates/maintains calendars on a daily, sometimes hourly basis.  Provide daily schedule overviews for leadership team.

  • Answers phone lines and takes messages for all staff in the suite, as well as the main office number.  Provides service excellence and strives to meet or exceed caller needs with answers for basic questions and assistance finding solutions for callers.  Engages in active listening with callers, confirms or clarifies information and diffuses angry callers, as needed.  

  • Types /emails correspondence daily. Assists with the monitoring of the division general email account.

  • Maintains divisional and suite records as per university policy.

  • Ensures excellent customer service skills and supports for all staff members, guests, and students in the suite, creating a warm and welcoming office environment.

  • Provides backup/team support for Executive Administrative Associate for the Vice President.

  • Performs miscellaneous tasks/special duties as assigned.

Functional Area 2: Office Management

Percent Effort: 25%

  • Maintains divisional employee/contact information/birthday rosters on a continuous basis.

  • Arranges all travel for the SEAS suite and Islander Housing team members using the University provided travel tools and in compliance with travel policies. Processes pre-travel requests and post-travel reports in a timely manner. 

  • Handles and processes SEAS suite procurement and P-card expense report for purchases while ensuring compliance with the established guidelines, state regulations, and university policies.

  • Works closely with department heads in the division.

  • Manages office suite office including submitting work orders, requests for key and swipe access, overseeing incoming shipments to include name badges and business cards, manage office traffic, and upkeep of kitchen equipment.

  • Receives and disseminates mail both, incoming/outgoing.

  • Maintains and orders departmental supplies/equipment as needed.

Functional Area 3:  Student Employee Supervision

Percent Effort: 10%

  • Coordinates activities and assigns work to student workers.

  • Provides procedures training to new students and staff.

  • Maintains quality control/quality assurance within the office.

  • Oversees and processes student hiring in Workday and weekly timecard submissions.

Functional Area 4:  Support

Percent Effort: 5%

  • Perform all other duties as assigned by the Assistant Vice President for Student Affairs or designee.

QUALIFICATIONS

  • High school diploma or GED

  • Seven (7) years of related experience

  • Additional education may be used as a substitute for the minimum experience requirement: Associate's degree and five (5) years of related experience.

  • Advanced skills in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Teams)

  • Exceptional interpersonal and communication skills to be able to effectively communicate in person and in writing

  • Ability to provide excellent customer service, work in a fast-paced environment and to work without supervision

  • Attention to detail, planning and organizational skills

  • Ability to multitask and work cooperatively with others.

PREFERRED QUALIFICATIONS

  • Bachelor’s Degree

  • Work experience at the collegiate level

Salary: $22.60 - $25.00 Hourly

  • $47,008 - $52,000 Annually Approximately.

BENEFITS (rules, policies, eligibility apply)

From our generous benefits package and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.

Insurance

  • Medical

    • $0 - $30 per month for Employee Only coverage after university contribution ($920 value).

    • Up to 83% of premium covered by the university:

      • Employee and Spouse

      • Employee and Children

      • Employee and Family coverage

  • Dental & Vision

  • Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account

On-campus wellness opportunities

Dual Career Partner Program

Work Life Solutions:

  • Counseling, Work Life Assistance, Financial Resources, and Legal Resources

Tuition Benefits:

  • Public Loan Forgiveness

  • Book scholarships

  • 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).

Retirement

  • Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)

  • Voluntary Tax Deferred Account/Deferred Compensation Plan

Time Off:

  • 8+ hours of vacation paid time off every month.

  • 8 hours of sick leave time off every month.

  • 8 hours of paid time off for Birthday leave.

  • 12-15 paid holidays each year.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Average salary estimate

$49504 / YEARLY (est.)
min
max
$47008K
$52000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Administrative Associate, TAMUS

If you're on the lookout for an exciting opportunity, the Executive Administrative Associate role at Texas A&M University - Corpus Christi is a perfect match for you! In this dynamic position, you'll be supporting the Vice President of Student Engagement and Success as well as the leadership team, performing a variety of advanced professional administrative tasks. With minimal supervision, your day-to-day activities will involve managing calendars, arranging meeting logistics, and ensuring that communications are polished and professional. As an Executive Administrative Associate, you'll be at the heart of the action, coordinating student recognition programs and providing general support to the suite while creating a welcoming atmosphere for guests and staff. This job beautifully merges administrative skills with the vibrant university community, so attention to detail and strong customer service skills are key. You’ll be part of a celebrated institution located on a stunning 240-acre island campus, ranked Number 1 College by the Sea. If you're ready to handle purchasing, travel planning, and various special projects, apply now and become an integral part of the Texas A&M University experience, ensuring everything runs smoothly behind the scenes!

Frequently Asked Questions (FAQs) for Executive Administrative Associate Role at TAMUS
What are the responsibilities of the Executive Administrative Associate at Texas A&M University - Corpus Christi?

The Executive Administrative Associate at Texas A&M University - Corpus Christi plays a crucial role in providing advanced professional administrative support to the Vice President of Student Engagement and Success and the leadership team. The responsibilities include managing calendars, arranging meetings, preparing correspondence, and maintaining a welcoming office environment. Additionally, the role involves supporting student recognition programs and ensuring that communication within the suite is efficient and effective.

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What qualifications are needed for the Executive Administrative Associate position at Texas A&M University - Corpus Christi?

To qualify for the Executive Administrative Associate position at Texas A&M University - Corpus Christi, applicants need a high school diploma or GED and at least seven years of related experience. Alternatively, an Associate's degree coupled with five years of relevant experience may also be accepted. Proficiency in Microsoft Office Suite is essential, along with strong interpersonal communication skills and the ability to multitask in a fast-paced environment.

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What is the salary range for the Executive Administrative Associate role at Texas A&M University - Corpus Christi?

The Executive Administrative Associate position at Texas A&M University - Corpus Christi offers a competitive hourly salary ranging from $22.60 to $25.00. This translates to an annual salary approximately between $47,008 and $52,000, depending on experience and qualifications.

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What benefits does Texas A&M University - Corpus Christi offer for Executive Administrative Associate employees?

Texas A&M University - Corpus Christi provides a generous benefits package for Executive Administrative Associates, including health insurance options, retirement plans, wellness incentives, and tuition benefits. Employees enjoy paid vacation, sick leave, and special paid time off for birthdays, as well as access to well-being resources and dual career partner programs.

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What skills are essential for success as an Executive Administrative Associate at Texas A&M University - Corpus Christi?

Success as an Executive Administrative Associate at Texas A&M University - Corpus Christi hinges on exceptional organizational skills, attention to detail, and strong interpersonal communication abilities. The role requires a knack for multitasking in a busy environment, excellent customer service capabilities, and a proactive approach to supporting the leadership team and engaging with the university community.

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Common Interview Questions for Executive Administrative Associate
Can you describe your experience with managing calendars and scheduling appointments as an Executive Administrative Associate?

In my previous roles, I have effectively managed multiple calendars by prioritizing appointments based on urgency and importance. I make sure to block off time for meetings in a way that respects the priorities of the leadership I support, ensuring a balanced schedule. I also follow up to confirm appointments and notify the relevant parties promptly of any changes.

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How would you handle a difficult caller in the role of Executive Administrative Associate?

When dealing with a difficult caller, my first step is to actively listen, allowing them to express their concerns fully. I remain calm and empathetic, acknowledging their feelings and reassuring them that I’m here to help. I then work towards finding a solution, whether by providing information or directing them to the appropriate resources, ensuring they leave the conversation feeling heard and supported.

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What strategies do you utilize to ensure effective communication across departments?

Effective communication across departments involves clarity and transparency. I often rely on shared calendars and project management tools to keep all stakeholders informed. Additionally, I promote regular check-ins and maintain open lines of communication to quickly address any misunderstandings or changes in plans.

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Describe a time when you had to prioritize multiple tasks. How did you manage that?

In a previous role, I was faced with multiple urgent deadlines. I started by assessing each task's importance and urgency, then created a prioritization list. I communicated openly with my team about what I could realistically accomplish and delegated some tasks when possible. This approach allowed me to remain focused and deliver high-quality results without becoming overwhelmed.

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How do you ensure confidentiality in your administrative duties?

Confidentiality is paramount in administration roles. I make it a priority to recognize sensitive information and limit access accordingly. I adhere to university policies regarding data security and confidentiality, ensuring that all records are secured and only shared with authorized individuals. I also regularly remind my team of the importance of handling confidential information with care.

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Can you provide an example of a project you helped manage successfully?

In my last position, I managed an event planning project for a large recognition ceremony. I coordinated with various stakeholders for venue logistics, guest lists, and catering. I created a detailed project timeline and checklist, ensuring everything was on track. The event went off without a hitch, and the positive feedback highlighted the seamless collaboration I fostered.

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What experience do you have with budgeting and expense tracking?

I have managed departmental budgets by keeping meticulous records of expenses and staying mindful of financial constraints. I use tools like spreadsheets to track and analyze expenditures and consistently review them against the budget. Additionally, I coordinate with finance departments to ensure compliance with university policy during procurement.

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How do you adapt to sudden changes in priorities?

Remaining flexible is key when dealing with sudden changes in priorities. I quickly assess the new demands, reprioritize my tasks accordingly, and communicate any necessary adjustments to my team. By keeping calm and organized, I can shift focus while ensuring that critical tasks are still managed effectively.

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What is your approach to providing exceptional customer service in an administrative role?

Providing exceptional customer service begins with actively listening to inquiries and responding promptly. I remain approachable and helpful, striving to exceed the expectations of students and staff. I ensure clear communication and follow up to verify that all needs have been met, creating a warm and welcoming atmosphere.

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Why do you believe teamwork is important for an Executive Administrative Associate?

Teamwork is essential for an Executive Administrative Associate because the role relies heavily on collaboration with various departments and individuals. I embrace a cooperative spirit, facilitating open communication and supporting my teammates in achieving shared goals. A strong team dynamic allows for diverse ideas and solutions, ultimately enhancing productivity and workplace satisfaction.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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