Resident Care Coordinator

As a Resident Care Coordinator at Tarantino Properties, you’ll be involved in a variety of tasks aimed at ensuring high-quality care for our residents. Your responsibilities include coordinating care plans, conducting training for new staff, maintaining communication with the Executive Director, and documenting resident activities. You will also handle medication audits, oversee appointment coordination, and support daily living tasks for residents in our Greenhaven Estates Senior Living Community.

To qualify for the Resident Care Coordinator position at Tarantino Properties, candidates must possess an RMA or CMA license/certification along with a minimum of one year of related experience in a senior living community. Additionally, a high school diploma or equivalent is required. Experience in a similar role is highly preferred, setting you up for success in this rewarding position.

Tarantino Properties is dedicated to the professional development of our team members, including Resident Care Coordinators. We offer various training programs, mentorship opportunities, and a culture that encourages learning and growth. With a focus on enhancing careers in the healthcare and senior living sectors, you’ll find ample opportunity to expand your skills and advance your career within our organization.

The work environment for a Resident Care Coordinator at Greenhaven Estates is both supportive and dynamic. You will be part of a dedicated team that places a high value on respect and integrity, collaborating closely with management, staff, and residents to create a positive experience. The role demands excellent communication skills and the ability to multitask in a fast-paced setting, all while ensuring a compassionate approach to resident care.

Tarantino Properties values its employees and offers a comprehensive benefits package for Resident Care Coordinators, including competitive pay, medical and prescription coverage, paid time off, retirement and 401K plans, short- and long-term disability insurance, and more. We also emphasize the importance of well-being through our extensive offerings, such as vision and dental benefits, making it a great place to grow your career.

In answering this question, focus on specific examples from your past experience that highlight your skills and achievements in resident care. Discuss the types of residents you have worked with, the care plans you’ve implemented, and how you have positively impacted their lives.

Discuss your familiarity with healthcare regulations, like HIPAA, and your experience in maintaining documentation and care standards. Provide examples of how you’ve previously ensured compliance, highlighting your attention to detail and commitment to resident privacy.

Training new staff is crucial for maintaining quality care. Share your approach to training, including the importance of hands-on training, providing clear documentation, and creating a supportive learning environment. Give an example of a successful training session you led.

Describe a calm and methodical approach to assessing the situation, keeping communication open with both the resident and their family, and promptly notifying the applicable director. Emphasize your experience in monitoring changes and implementing care plans accordingly.

Emotional support is fundamental in fostering a positive environment for residents. Explain how you actively engage with residents to build trust and rapport, and give specific examples where your support made a significant difference in a resident's well-being.

In your response, focus on your time management skills and prioritization strategies. Discuss how you utilize tools such as checklists or scheduling systems to stay organized and ensure every resident receives the attention they need.

Effective communication with families is vital to building trust. Discuss your methods for keeping families informed, whether through regular updates, meetings, or open-door policies, and the importance of transparency in resident care.

Share your previous experiences in coordinating resident appointments. Focus on techniques you used to ensure smooth scheduling and emphasize any software or organizational tools that helped you manage this task effectively.

Discuss your experience in tailoring care plans to meet individual resident needs. Share how you assess each resident’s unique situation and preferences, ensuring that your care approach respects their independence and dignity.

Speak about your belief in the importance of collaboration among staff, mentioning how teamwork leads to enhanced resident care. Provide examples that illustrate your ability to work cohesively within a team setting to achieve optimal outcomes for residents.