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Residential Sales Specialist

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our Pest Control Consultants do?

The primary purpose of this role is to sell the company's industry leading pest management services and products to new and existing residential customers, while maintaining a customer-focused service to grow the business. You’ll be the face of our national brand to your local community, and your clients will count on you to protect their homes and their families. This includes assessing customers' needs by consulting with the customer and performing an analysis using expert knowledge of the company's products and services that result in the sales of the organization's pest control solutions. 

Responsibilities include but are not limited to the following:

  • Visually inspect homes for pests, pest harborage, pest entries, etc. Based on assessment findings, sell pest control solutions as well as preventative maintenance for residential customers

  • Collaborate with our Customer Service Center, Inside Sales department, and Technicians for increased opportunities

  • Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services

  • Complete Home diagram using Sales CRM and provided to ensure clear understanding of customer home and possible challenges

  • Follow up on past proposals to close sales opportunities

  • Provide expert knowledge to new service installations to ensure the job is completed satisfactorily

  • Complete daily activities and sales performance using the company sales CRM

Essential Job Functions:

We’re not going to sugarcoat it. The essential functions of this job have some physical demands (of course, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Here’s what we mean:

  • You’ve got to be able to move up to 10 lbs. regularly and 11–20 lbs. frequently, whether that’s lifting, carrying, pushing, pulling, or otherwise repositioning objects

  • You’ll move around a lot — regularly sitting, climbing, balancing, stooping, kneeling, crouching, and crawling. You’ll go up and down stairs, ladders, scaffolding, ramps, and poles. And you’ll need to keep your balance when walking, standing, or crouching on narrow, slippery, or moving surfaces. (You’ll definitely get your steps in.)

  • You must be comfortable dealing with different pests (spiders, flies, mosquitos, rodents, etc.), as well as being required to go into small spaces such as basements, crawl spaces, attics, etc.

  • You must be able to safely operate a motor vehicle and make sure it and all other equipment is kept clean

  • Sometimes you’ll need to wear personal protective equipment (PPE), like an OSHA-compliant respirator, and you’ll need to be okay with regularly working in confined spaces, narrow aisles, or passageways (you know, where critters live)

What do you need?

  • High school diploma or equivalent

  • A valid driver’s license from your current state of residence (Company vehicle and gas card provided)

  • Strong social, customer service, and communication skills — in fact, we’d be really impressed if you came to this role with related experience and/or training in sales.

  • Prefer at least 1-2 years of pest technician or sales experience

  • Travel up to 100% of time within assigned territory(s)

  • Must pass pre-employment background screen

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.


Click here to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

  • Multiple avenues to grow your career

  • Training and development programs available

  • Tuition Reimbursement benefits (for FT Colleagues)


Health and Wellness

  • Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1


Savings and Retirement

  • 401(k) retirement plan with company-matching contributions 

 
Work-Life Balance

  • Vacation days & sick days

  • Company-paid holidays & floating holidays

  • A company mindset that prioritizes health, safety, and flexibility


We are looking for individuals who want to make a difference where our customers live and work.  Is that you?
 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

Know Your Rights - Workplace Discrimination is Illegal

Pay Transparency - Nondiscrimination Provision

California residents click here to review your privacy rights.
 

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Residential Sales Specialist, Terminix

Join the Rentokil team as a Residential Sales Specialist in RNA-Naples-886, and dive into a world where you'll truly make a difference! As a key player in our mission to protect people, enhance lives, and preserve the planet, you'll be providing industry-leading pest management services to our community, all while enjoying the benefits of a trusted global brand. In this role, you'll connect with both new and existing customers, assessing their needs and delivering tailored solutions that protect their homes and families from unwanted pests. Your days will be filled with engaging consultations, inspections, and collaborating with our dedicated team to ensure we meet and exceed our clients' expectations. Not only will you gain valuable experience in sales and customer service, but you’ll also be the face of our community outreach, building lasting relationships rooted in trust and reliability. Of course, your work will require some physical activity—think climbing, crawling, and moving things around—which means you'll get your steps in while doing something rewarding. Plus, we offer a competitive salary and incredible benefits that kick in on day one, so you won’t have to wait to enjoy all that we offer. If you have strong communication skills and a passion for customer service, and you're ready to take on the challenge, we would love to see you shine as a Residential Sales Specialist with us!

Frequently Asked Questions (FAQs) for Residential Sales Specialist Role at Terminix
What are the responsibilities of a Residential Sales Specialist at Rentokil?

As a Residential Sales Specialist at Rentokil, your primary responsibilities will involve selling pest management services and products to residential customers. You’ll provide assessments of customer needs, conducting inspections, and offering tailored solutions to resolve pest issues while also promoting preventative maintenance options. Collaboration with the Customer Service Center and your local team will also be crucial to identify revenue streams and follow up on proposals to close sales opportunities.

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What qualifications do I need to become a Residential Sales Specialist at Rentokil?

To qualify for the position of Residential Sales Specialist at Rentokil, you must possess a high school diploma or equivalent and a valid driver’s license. Experience in pest control or sales is preferred, with a minimum of 1-2 years in a relevant role being advantageous. Strong communication and customer service skills are essential, as you'll be engaging with customers regularly to fulfill their needs.

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How does Rentokil support the professional growth of their Residential Sales Specialists?

Rentokil is committed to the professional growth of its Residential Sales Specialists by offering various training and development programs. You'll have access to multiple avenues to advance your career, alongside tuition reimbursement and health benefits that support your professional journey from day one of your employment.

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What are the working conditions like for a Residential Sales Specialist at Rentokil?

As a Residential Sales Specialist at Rentokil, you will encounter physical demands such as moving and lifting objects, climbing, and navigating tight spaces. Your role may often involve dealing with pests in confined areas, so comfort with small spaces and a willingness to wear personal protective equipment is important. While the work can be challenging, it also provides an active and engaging environment.

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What benefits does Rentokil offer to their Residential Sales Specialists?

Rentokil offers a robust benefits package for their Residential Sales Specialists, including health benefits from the start, a 401(k) plan with company matching contributions, vacation and sick days, and various wellness programs. This comprehensive Total Rewards Program is designed to support the well-being and satisfaction of all full-time colleagues.

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Common Interview Questions for Residential Sales Specialist
Can you explain your previous sales experience related to pest control?

When answering this question, focus on any specific experiences that showcase your ability to sell pest control solutions. Discuss the techniques you used to engage customers, how you assessed needs, and any successful outcomes from your sales efforts. Position yourself as someone who not only understands sales but is also passionate about pest management.

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What steps would you take to build a relationship with a new customer?

To build a relationship with a new customer, emphasize the importance of active listening and understanding their specific needs. Discuss how you would approach consultations, follow up on previous interactions, and provide consistent communication, ensuring they feel valued and supported throughout the process.

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How do you handle objections from customers?

Discuss your customer service skills, noting your ability to listen to customer concerns and address them confidently by providing solutions or additional information. Showcase your interpersonal skills and the tactics you use to turn objections into successful sales.

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Describe a time when you exceeded a sales target. What strategies were effective?

Share a specific example of a sales target you exceeded, outlining the strategies you implemented that contributed to this success. Highlight creative approaches, persistence, and how customer needs driven sales solutions played a crucial role in your achievement.

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What motivates you in a sales role like the Residential Sales Specialist at Rentokil?

Discuss intrinsic motivators such as customer satisfaction, problem-solving, or achieving personal growth through sales. Relate these motivations to Rentokil’s mission and how helping customers protect their homes drives you to succeed in this role.

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How do you stay organized while managing multiple sales leads?

Talk about your organization skills and tools you use, such as a sales CRM, to keep track of leads. Explain how you prioritize tasks and follow up with customers effectively, ensuring that no lead falls through the cracks.

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What do you know about Rentokil and its services?

Demonstrate your knowledge about Rentokil’s offerings, mission, and values. Show that you've done research into the company's role within the pest control industry, its commitment to customer service, and growth opportunities for employees.

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Why do you think pest management is important for homeowners?

Explain the importance of pest management, emphasizing health and safety, property protection, and peace of mind for homeowners. Link this importance back to how, as a Residential Sales Specialist, you can play a vital role in educating customers on preventative measures.

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How would you ensure customer satisfaction post-sale?

Discuss your commitment to follow-up communications post-sale, ensuring customers understand the services provided and are satisfied with the outcomes. Highlight the importance of responsiveness to any inquiries or concerns they may have.

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What skills do you think are essential for success as a Residential Sales Specialist?

Identify key skills such as strong communication, problem-solving, and a customer-focused mindset as essential for a Residential Sales Specialist. Provide examples of how you’ve developed these skills and how they contribute to successful sales outcomes.

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Terminix is a global leader in pest management, with over 95 years of experience. With more than 11,700 colleagues and 380 locations around the world, Terminix services over 2.9 million customers. We are proud to live and work in the same neighbor...

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DATE POSTED
April 15, 2025

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