Sales Representative $12.73 - $15.24 Per Hour

A Sales Representative at our company is crucial in engaging customers and understanding their financial needs. This role involves providing excellent customer service over the phone and in person, learning about our product offerings in the Title, Payday, and Signature Loan sectors, and ensuring each customer receives the best possible service. You'll also be responsible for multitasking various tasks while maintaining a friendly atmosphere and promoting the company’s products effectively.

To be considered for the Sales Representative position in Orange, TX, you need a high school diploma or equivalent, with a preference for candidates who have a year of experience in phone sales or customer service. It's also beneficial if you have a general understanding of basic math and possess a reliable form of transportation. Fluency in English and Spanish is a plus, ensuring effective communication with a diverse customer base.

As a Sales Representative, you will receive comprehensive training designed to equip you with the necessary skills to succeed in the consumer finance industry. The training process will cover our products, customer engagement strategies, and essential sales techniques, ensuring you're well-prepared to provide exceptional service. Our emphasis is on internal growth, so you’ll also learn about pathways to advance your career within the company.

Absolutely! We are proud of our track record of promoting from within. As a Sales Representative, your performance and dedication can lead to numerous opportunities for advancement within the company. We encourage team members to develop their skills, take on new challenges, and pursue their career aspirations while benefiting from our supportive work environment.

As a Sales Representative, you will typically work a 40-hour week, from Monday to Saturday. Our branch's hours are from 10 am to 6 pm on weekdays and 10 am to 3 pm on Saturdays, with Sundays off. This schedule allows for a great work-life balance while accommodating our customers' needs during peak hours.

When dealing with difficult customers, it's vital to remain calm and listen to their concerns. Empathize with their situation and assure them that you’re there to assist. Offer clear solutions and follow up to ensure their satisfaction, emphasizing the importance of customer experience in our roles.

Sure! A successful sales experience might involve identifying a customer's needs through effective questioning, presenting tailored financial solutions, and building trust to close the deal. Be ready to share specific results, like sales figures or customer satisfaction ratings that illustrate your success.

To meet sales targets, I use a combination of product knowledge, customer engagement techniques, and time management. Setting clear goals and reflecting on daily performance also helps me stay focused and motivated to achieve higher results consistently.

My sales style is consultative; I prioritize understanding customer needs and providing tailored solutions. Building relationships is key to my approach, ensuring customers feel valued and understood, which in turn drives sales.

I am motivated by achieving personal and team goals, as well as the thrill of helping customers find the best solutions for their financial needs. Additionally, knowing that my performance can lead to advancement opportunities keeps my drive strong.

To stay up-to-date on product knowledge, I regularly participate in training sessions, engage with team leaders for insights, and review company resources. This ensures I’m always equipped to provide customers with the most current info and advice.

An instance where I went above and beyond involved taking extra time to understand a customer's unique financial situation thoroughly. I provided them with a customized plan to fit their needs, which led to their satisfaction and referral of new customers.

I take company-set sales goals seriously, breaking them into manageable steps that allow me to achieve them incrementally while tracking my progress. This organized approach ensures I stay accountable and focused on targets.

Essential skills for a Sales Representative include excellent communication, active listening, empathy, adaptability, and strong product knowledge. These skills help build rapport with customers and drive successful sales.

I’m drawn to your company because of its reputation for not only providing quality financial services but also for investing in employee growth. Being part of a supportive team and helping customers succeed aligns beautifully with my career goals.