Part-Time Event Security

As a Part-Time Event Security Guard at the Florida Panthers, your primary responsibilities include monitoring guest access, maintaining a secure environment, inspecting items for prohibited items, and responding to any security issues that arise during events. You'll also provide customer service to enhance visitor experiences, de-escalate conflicts professionally, and report incidents to your supervisor.

To apply for the Event Security position with the Florida Panthers, candidates should hold a high school diploma or equivalent and preferably have a State of Florida D Security License. Previous experience in security and customer service is essential, while CPR/AED and First Aid certifications are preferred. Most importantly, a friendly, proactive attitude, along with strong communication skills, will help you stand out.

The typical work schedule for a Part-Time Event Security Guard at Amerant Bank Arena varies based on event schedules. Expect approximately 15-25 hours per week, mainly during nights, weekends, and potentially holidays. Flexibility is essential, as hours fluctuate according to the events taking place.

The Florida Panthers are dedicated to fostering a diverse and inclusive workplace, believing that varied perspectives lead to innovation and success. We welcome applicants from all backgrounds, and our hiring processes are designed to promote equity across all aspects of our organization, especially in the Event Security team.

As a Part-Time Event Security Guard at Amerant Bank Arena, you can expect a competitive pay rate of $17.50 per hour. This role not only provides valuable work experience but also offers the excitement of working during thrilling events.

In responding to a security issue during an event at Amerant Bank Arena, I would remain calm and assess the situation. I'd follow safety protocols, communicate effectively with the team, and address the concern while maintaining a customer-friendly approach. Keeping guests safe is my top priority.

I have [specific experience related to security or customer service], where I learned to handle various situations effectively and communicate with diverse individuals. My focus has always been on creating a welcoming atmosphere while ensuring safety.

To ensure a positive guest experience while maintaining security, I would focus on effective communication. Greeting guests warmly, being approachable, and addressing their needs while remaining vigilant would be key to striking that balance.

The most important quality for an Event Security Guard is the ability to remain calm under pressure. This quality allows for effective problem-solving and ensures that guests feel safe and valued during events.

I stay alert and attentive during long events by maintaining a positive mindset, taking quick breaks when needed, and staying engaged by observing my surroundings. I understand the importance of vigilance in ensuring a secure environment.

Certainly, in the past, I encountered a disagreement between two guests. I approached them with empathy, listened to both sides, and offered a solution that satisfied both parties. My goal was to resolve the issue calmly and maintain a positive atmosphere.

If I noticed someone attempting to enter a restricted area, I would approach them politely, explain that the area is off-limits, and redirect them to the appropriate location. If the situation escalated, I would consult my supervisor for guidance.

If a guest is upset about a security check, I would listen to their concerns with empathy and explain the safety protocols in place. By showing that I care about their enjoyment and safety, I can often alleviate their frustration.

I use clear and concise communication, and I make sure to listen actively to my teammates. Regular briefings before events also help ensure that everyone is on the same page regarding security procedures.

I want to work as an Event Security Guard for the Florida Panthers because I'm passionate about creating positive experiences for others while ensuring their safety. Joining such a community-focused organization would be an exciting opportunity to contribute to memorable events.