Job details

Sales Consultant, In-Home Design (Exterior), Orlando, FL

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With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Design Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. Design Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually-tailored product recommendations , develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Design Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Design Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs.

Key Responsibilities:

Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions.
Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.)
Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork.
Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings.

Direct Manager/Direct Reports:

This position reports to a Sales Manager
This position has no direct reports

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions:

Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Requires regular and frequent local travel
Access to reliable transportation will be required
Reimbursement for travel will be available as required by state and federal law

Minimum Qualifications:

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Preferred Qualifications:

3-5 years of prior in-home or virtual sales experience
Prior home improvement industry experience
Prior experience with successful lead generation
Computer and application skills and use of varied technology (email, iPad, apps, etc.)

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

No additional education

Minimum Years of Work Experience:

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

Design Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers.

Competencies:

None

The Home Depot Glassdoor Company Review

3.8

The Home Depot DE&I Review

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CEO of The Home Depot

Ted Decker

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Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Sales Consultant, In-Home Design (Exterior), Orlando, FL, The Home Depot

At The Home Depot, the role of a Sales Consultant in In-Home Design (Exterior) is not just about making sales; it's about building relationships and delivering customized solutions to enhance outdoor living spaces. Imagine yourself traveling through beautiful Orlando, FL, visiting customers right in their homes, and genuinely engaging with them to understand their design aspirations. As a Sales Consultant, your day-to-day involves making impactful exterior design recommendations, preparing bespoke price quotes, and showcasing warranty options tailored to each customer's specific needs. With the flexibility to work outside of a traditional office setting, you'll have the freedom to immerse yourself in your community while also having fun at industry events like Home Shows. The role requires a proactive and dynamic approach to sales, as you’ll need to not only sell but also educate customers about the exceptional products and services that Home Depot offers. You’ll build relationships with store associates, driving greater awareness of installation services and generating new leads. Most of your time will be spent traveling and meeting customers, making this an ideal job for someone who loves to be out and about, making connections while ensuring that every home you visit gets the exceptional service and attention to detail that The Home Depot is known for. If you're passionate about design, sales, and making a real difference in customers' lives, this is an exciting opportunity to join a team that values creativity and customer satisfaction.

Frequently Asked Questions (FAQs) for Sales Consultant, In-Home Design (Exterior), Orlando, FL Role at The Home Depot

What are the main responsibilities of a Sales Consultant at The Home Depot?

As a Sales Consultant, you'll be responsible for engaging in outside sales activities, conducting professional sales presentations in customer homes, assessing customer needs, developing tailored product recommendations, preparing detailed price quotes, and ensuring compliance with installation specifications. Your role also involves educating and building relationships with store associates to enhance sales opportunities.