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Business Office Director (Full Time)

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It’s home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents’ quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.”

-Arrow Team Member

Position- Business Office Director
Position Type- Full Time

Location:  Kent, Ohio

Shift Schedule- Monday-Friday 8am-5pm
Manager on Duty Weekend Rotation 10am-2pm
 

Come join our team at KentRidge Senior Living located at 5241 Sunnybrook Rd. Kent, Ohio 44240!

 

We are looking for someone (like you):

  • Put the Human in Human Resources:Direct and maintain secure confidential human relations systems for the community – all while providing first-class customer service.
  • Be a Hiring Hero:Responsible for grassroots recruitment efforts as well as working with Recruitment and department heads to find the best possible talent for open employment positions while ensuring compliance throughout the hiring process.
  • Be A Radical Resource:Provide oversight, training, and encouragement to all levels of staffing at the community while setting an example each day of Arrow’s core values.
     

What are we looking for?

  • You must be at least eighteen (18) years of age.
  • You shall have a high school diploma, or equivalent.
  • Experience in human resources management, including payroll and employee training.
  • Able to read, write, understand, and communicate in English at a minimum of 12thgrade proficiency.
  • You will possess clear verbal and written communication skills.
  • Able to follow written and verbal directions and apply practical solving skills if needed.
  • You will have a positive and energetic attitude.
  • You must be professional in appearance and conduct.
  • You can follow written and verbal directions and apply practical solving skills if needed.
  • You must be comfortable sitting at a desk between four and six hours a day, as this position is sedentary.
  • You must have the ability to frequently lift and/or move items up to 25 pounds. 
  • You must be criminally cleared.
  • Be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening.

Employment Benefits (We value our benefits):

  • Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment.
  • Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time)
  • Disability insurance (Full Time)
  • Employee assistance program
  • Weekly Employee Recognition Program
  • Life insurance (Full Time)
  • Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year)
  • Tuition Reimbursement (after 90 days for FT AND PT employees)
  • Employee Referral Program (FT, PT, and PRN)
  • Complimentary meal each shift (FT, PT, and PRN)
  • Daily Pay Option
  • Direct Deposit
  • Did we mention that we PROMOTE FROM WITHIN?

Do you want to see how much fun we are at KentRidge Senior Living?  Please visit us via Facebook: 

https://www.facebook.com/TheKentRidgeSeniorLiving

Or, take a look at our website:  https://kentridgeseniorliving.com/

Have questions? Want to speak to someone directly? Reach out by calling/texting your own recruiter, Kim Piaggio:  816-714-6885.


Click here to hear about Arrow's Core Values!

About the company

Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 33 properties currently in 6 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas) and employs nearly 1,900 employees!

Arrow Senior Living YouTube-Click Here

Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law.

 

 

 

Keywords:  office manager, director, business office manager, HR, administrative, management, business office director, accounting, payroll, assisted living, senior living, human resources, HR manager, human resources coordinator

 

 

 

 

Average salary estimate

$60000 / YEARLY (est.)
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What You Should Know About Business Office Director (Full Time), The KentRidge Senior Living

Join Arrow Senior Living as a Business Office Director and discover a fulfilling role where you can truly make a difference! With over 14 years in healthcare, I found my perfect fit here, where the work culture promotes a home-like environment for both residents and team members. At Arrow, the core values shape every interaction and positively impact the lives of those we serve. In this full-time role, you will oversee human resources systems, ensuring confidentiality while delivering top-notch customer service. As a Hiring Hero, you will lead grassroots recruitment efforts and collaborate with department heads to attract the best talent and maintain compliance in the hiring process. Your guidance to staff across various levels will set an inspiring example of our core values. We are looking for someone friendly and professional, with a high school diploma or equivalent. You should have experience in HR management, including payroll and employee training. Strong communication skills are essential, along with an energetic attitude and the ability to lift up to 25 pounds. Your creativity and problem-solving skills will help you tackle challenges efficiently. Enjoy a wealth of benefits, including 401(k) matching, medical and dental insurance, and ample paid time off. If you want to be part of a team that values growth and camaraderie, come see what makes Arrow Senior Living a great place to work!

Frequently Asked Questions (FAQs) for Business Office Director (Full Time) Role at The KentRidge Senior Living
What are the main responsibilities of a Business Office Director at Arrow Senior Living?

As a Business Office Director at Arrow Senior Living, your primary responsibilities include managing secure human resource systems, leading recruitment efforts, and providing continuous support and training to staff to enhance their performance. You will play a vital role in creating a welcoming atmosphere that aligns with the community's core values.

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What qualifications are needed for the Business Office Director position at Arrow Senior Living?

To qualify for the Business Office Director position at Arrow Senior Living, you need a high school diploma or equivalent, along with relevant experience in human resources management that includes payroll and employee training. Strong verbal and written communication skills, a positive attitude, and the ability to problem-solve effectively are also essential.

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Does Arrow Senior Living offer career growth opportunities for Business Office Directors?

Absolutely! Arrow Senior Living strongly believes in promoting from within. As a Business Office Director, there are numerous opportunities for growth and advancement within the organization, allowing you to build a meaningful and rewarding career.

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What kind of work environment can a Business Office Director expect at Arrow Senior Living?

The work environment at Arrow Senior Living is nurturing and supportive. As a Business Office Director, you will experience an atmosphere that values teamwork and camaraderie, encouraging employees and residents alike to thrive and build lasting relationships.

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What benefits does Arrow Senior Living offer to Business Office Directors?

Arrow Senior Living offers a comprehensive benefits package to Business Office Directors, which includes 401(k) matching, medical, dental, and vision insurance, life insurance, paid time off, and a tuition reimbursement program. Additionally, employees are recognized weekly for their efforts, which fosters a sense of appreciation and community.

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Common Interview Questions for Business Office Director (Full Time)
What strategies do you use for effective recruitment as a Business Office Director?

In your answer, focus on highlighting your methods for grassroots recruitment, cultivating relationships within the community, and utilizing creative outreach strategies to attract top talent. Emphasize the importance of cultural fit and alignment with Arrow’s core values.

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How do you ensure compliance throughout the hiring process?

Discuss your familiarity with labor laws and HR best practices, showing that you implement structured processes and documentation to ensure compliance. Mention training sessions for staff involved in recruitment to minimize risks.

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Can you describe your experience with payroll management?

Share specific experiences where you oversaw payroll processing, resolved discrepancies, and ensured accuracy in employee compensation. Highlight your ability to collaborate with finance departments while maintaining confidentiality.

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How do you handle conflicts among staff members?

Explain your approach to mediation, emphasizing active listening, empathy, and maintaining a neutral stance. Share examples where you've successfully resolved conflicts and fostered a harmonious working environment.

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What steps do you take to maintain confidentiality in HR matters?

Discuss the protocols you have in place to secure sensitive information, training staff on confidentiality agreements, and fostering a culture of trust. Highlight your commitment to ethical practices in handling personal data.

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How do you create a positive work culture within a senior living community?

Talk about initiatives you have implemented, like team-building activities, employee recognition programs, and open communication channels that foster engagement and camaraderie among staff.

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What motivates you to work in the senior living industry?

Share your passion for improving the quality of life for seniors and how working at Arrow Senior Living aligns with your values. Discuss any personal experiences that have reinforced your commitment to this field.

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Can you give an example of how you've trained staff effectively?

Provide an example from your previous roles where you designed and delivered training sessions, tailored to staff needs, aimed at improving their skills and performance. Highlight the feedback received from employees.

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How do you prioritize tasks as a Business Office Director?

Discuss methods you use for prioritization, such as creating to-do lists, categorizing tasks by urgency and importance, or utilizing project management tools to stay organized. Share an example of a time you balanced multiple responsibilities successfully.

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How would you promote Arrow's core values to your team?

Highlight your personal commitment to the core values and provide examples of how you would embody these values in your daily interactions with staff, encouraging them to do the same. Discuss strategies such as storytelling, recognition, and leading by example.

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Full-time, on-site
DATE POSTED
March 23, 2025

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