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Sales Associate (Brick Specialist) Fashion Valley Mall - San Diego, CA

Job Description

Are you excited to deliver inspirational retail experiences to LEGO® fans of all ages?   

Join the LEGO® Brand Retail team as a Sales Associate (Brick Specialist) and provide inspirational guest experiences in an interactive and vibrant store environment.  We are looking for energetic, enthusiastic individuals to join us on a part-time basis.

Exceed our guests’ expectations through fun and meaningful interactions

  • Ensure a signature experience for every guest that visits our LEGO® stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times (80%)
  • Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO® Brand Retail visual standards (10%)
  • Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LEGO® Brand Retail standards, know and abide by all safety regulations and notify management of potential shortage situations (10%)

Deliver inspirational retail experiences built on LEGO® Brand values

The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. It’s all about a shared vision to launch inspiring products that will shape the future of play. You’ll be part of a uniquely creative organization that gives you the freedom to make a real impact on our performance — and have fun while you’re doing it. LEGO® Brand Retail strives to foster relationships with our guests that transcend generations and are as timeless as the products we sell.
 

Do you have what it takes to inspire and develop the builders of tomorrow?

  • Communicate effectively with team members and guests
  • Process information/merchandise through the register system
  • Work various hours, days, nights and weekends as business dictates
  • Freely access all areas of the store including sales floor, stock areas, register areas, and loading dock area
  • Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.
  • Must provide availability to work up to 20 hours per week (does not mean you’ll be scheduled for 20 hours, but 20 hours of availability must be given)

Join the LEGO® Brand Retail Team

Share our commitment to providing an active hands-on experience that encourages imagination and creativity through in-store play. Use the APPLY NOW button above or below. 

The hourly wage for the position has a range of $18.99 to $19.99 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of any benefits, will be communicated upon finalization of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role, we encourage you to apply as soon as possible.

 
What’s in it for you?
 
Family Care Leave – We offer enhanced paid leave options for those important times.
 
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
 
Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
 
Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
 
Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
 
We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
 
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.  
 

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860.394.3769. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Core Responsibilities:

• Tasks are be assigned by floor leader in duty

• Merchandise receiving and stocking

• Driving sales

• Ensure a signature experience for every guest that visits our LEGO stores by greeting every guest in your location, performing all cash register functions and portraying a professional, gracious, friendly and engaging manner at all times

• Provide a clean, safe and visually stimulating environment by performing daily cleaning duties, maintaining store displays and learning and executing LEGO Brand Retail visual standards

• Safely and efficiently operate the store stockroom as you assist in the receiving of merchandise, maintain the stockroom to LBR standards, know and abide by all safety regulations and notify management of potential shortage situations

Typically responsible for store operational tasks in duty

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect:

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
 
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.


We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”
                                                                                                                                             
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Average salary estimate

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What You Should Know About Sales Associate (Brick Specialist) Fashion Valley Mall - San Diego, CA, the LEGO Group

Join the vibrant team at LEGO® Fashion Valley Mall in sunny San Diego, CA, as a Sales Associate (Brick Specialist)! If you're passionate about all things LEGO® and excited to deliver inspirational retail experiences to fans of all ages, this role is perfect for you. As a Sales Associate, you'll engage with guests, exceed their expectations, and provide a memorable experience by greeting everyone who enters the store. Your duties will include operating the cash register with a friendly demeanor and ensuring that every customer leaves with a smile. You’ll also maintain a clean, safe, and visually appealing environment while supporting store stockroom operations. This isn't just a job; it's an opportunity to inspire creativity in others while working with a company that embodies collaboration and innovative spirit. Every day will be dynamic as you'll be active in fun interactions, making meaningful connections, and helping guests explore the endless possibilities of LEGO® building. The role is part-time, requiring availability for up to 20 hours per week, as well as flexibility for various shifts, including nights and weekends. Join us as we strive to create unforgettable experiences for every guest, fostering relationships that last generations. Plus, enjoy great benefits like employee discounts, family care leave, and wellness resources that reflect our commitment to your well-being. If you’re ready to inspire and develop the builders of tomorrow together with LEGO®, we welcome your application!

Frequently Asked Questions (FAQs) for Sales Associate (Brick Specialist) Fashion Valley Mall - San Diego, CA Role at the LEGO Group
What are the responsibilities of a Sales Associate (Brick Specialist) at LEGO® Fashion Valley Mall?

As a Sales Associate (Brick Specialist) at LEGO® Fashion Valley Mall, your primary responsibilities include providing outstanding guest experiences through friendly interactions, managing cash register transactions, maintaining a clean and vibrant store environment, and assisting in stockroom operations. You'll play a pivotal role in embodying LEGO® values and ensuring every guest has a memorable visit.

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What qualifications are required for a Sales Associate (Brick Specialist) position at LEGO®?

To qualify for the Sales Associate (Brick Specialist) role at LEGO®, you should have excellent communication skills, a passion for retail, and the ability to engage effectively with guests and team members. Previous retail experience is a plus, along with a willingness to work various hours and maintain an enthusiastic attitude while helping guests explore the LEGO® world.

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How does LEGO® support the career growth of Sales Associates (Brick Specialists)?

LEGO® is dedicated to fostering a positive workplace where every Sales Associate (Brick Specialist) can grow and thrive. The company offers various training programs and opportunities to enhance skills in customer service, teamwork, and product knowledge. You’ll also be encouraged to take part in creative initiatives that resonate with our mission of inspiring the builders of tomorrow.

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What benefits can Sales Associates (Brick Specialists) expect at LEGO®?

Sales Associates (Brick Specialists) at LEGO® can enjoy a wide range of benefits, including competitive pay, a generous employee discount, enhanced family care leave, wellness initiatives, and participation in a global bonus scheme. These benefits reflect LEGO®'s commitment to supporting its employees and ensuring they feel valued in their roles.

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What is the working environment like for Sales Associates (Brick Specialists) at LEGO® Fashion Valley Mall?

The working environment for Sales Associates (Brick Specialists) at LEGO® Fashion Valley Mall is interactive and vibrant, filled with creativity and inspiration. Team members are encouraged to engage with LEGO® fans, foster relationships, and contribute to a culture of play and collaboration among colleagues and visitors alike.

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Common Interview Questions for Sales Associate (Brick Specialist) Fashion Valley Mall - San Diego, CA
How would you create a memorable experience for a guest at LEGO®?

To create a memorable experience at LEGO®, I would actively engage the guest with friendly conversation, ask about their interests in LEGO®, and encourage them to participate in interactive activities in-store. Giving personalized recommendations based on their preferences will enhance their visit.

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Can you explain how your previous experience prepares you for the Sales Associate role at LEGO®?

My previous retail experience has equipped me with customer service skills, the ability to work in a fast-paced environment, and techniques for driving sales. These skills align perfectly with the responsibilities of a Sales Associate at LEGO®, where providing exceptional guest experiences is key.

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What do you think is the most important quality for a Sales Associate at LEGO®?

The most important quality for a Sales Associate at LEGO® is enthusiasm. Being genuinely excited about LEGO® products not only engages customers but also creates a welcoming atmosphere that encourages them to explore and enjoy their shopping experience.

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How do you handle challenging situations with a customer?

In challenging situations, I remain calm and listen actively to the customer’s concerns. I would empathize with their situation and seek to find a solution that meets their needs, ensuring they leave the store satisfied.

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What steps would you take to maintain a clean and visually appealing store?

To maintain a clean and visually appealing store, I would perform regular cleaning duties, organize displays, and ensure that all stock levels are met. I would also familiarize myself with LEGO®'s visual standards to uphold brand values effectively.

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How would you promote teamwork among associates during busy times?

Promoting teamwork involves clear communication and support among associates. During busy times, I would encourage collaboration, provide assistance where needed, and maintain a positive attitude to inspire everyone to work efficiently together.

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Can you describe a situation where you exceeded a customer’s expectations?

Once, I went out of my way to help a customer find a specific LEGO® set that was out of stock. I contacted nearby stores to locate it and arranged for a transfer, ensuring the customer left happy. This experience taught me the value of going the extra mile.

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How do you stay organized with multiple tasks at hand?

I prioritize tasks by their urgency and importance. I keep a mental checklist while working through customer interactions and daily duties to ensure everything runs smoothly without neglecting any responsibilities.

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What attracted you to apply for the Sales Associate (Brick Specialist) position at LEGO®?

I have always admired LEGO® for its creativity and community spirit. As a lifelong fan, the chance to work in an environment where I can share my passion with others, inspire creativity, and contribute to a fun atmosphere is truly motivating.

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How would you contribute to LEGO®'s commitment to children's rights in your role?

In my role, I would promote a safe, engaging environment for children by adhering to all child safeguarding practices. I would ensure that every interaction positively influences young guests and aligns with LEGO®'s commitment to nurturing creativity and imagination in children.

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DATE POSTED
March 31, 2025

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