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IT Administrator, Office of Information Technology

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

The University of Tennessee at Chattanooga is seeking an IT Administrator to maintain and support the IT infrastructure, ensuring its performance and security while also providing training and documentation.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Responsibilities include system and hardware maintenance, user account management, documentation and training development, and collaboration on project teams for data center projects.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Required skills include knowledge of IT infrastructure, virtualization technologies, cloud computing platforms, troubleshooting abilities, and data security management.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: A bachelor's degree in Information Technology or related field along with two years of relevant experience; preferred certifications in system administration are a plus.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: Chattanooga, Tennessee, USA

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: Not provided by employer. Typical compensation ranges for this position are between $60,000 - $85,000.



IT Administrator

(Information Technology Administrator/Analyst 2 - MR11)

Office of Information Technology

University of Tennessee at Chattanooga

The System Administrator will maintain and support the IT infrastructure, ensuring optimal performance and security of systems and networks. The role includes creating documentation, conducting training, providing post-implementation support, and collaborating on project teams. The administrator will also mentor and supervise staff and project teams, ensuring high-quality work and adherence to best practices.

Duties and Responsibilities:

System and Hardware Maintenance

  • Installs, configures, and maintains data center hardware including servers, storage systems, and operating systems
  • Troubleshoots and resolves hardware issues to ensure optimal performance

User Account Maintenance

  • Manages user accounts and access permissions for systems
  • Provides support for account-related issues and ensures security protocols are followed

Documentation and Training

  • Creates detailed documentation for systems and processes
  • Develops and conducts training sessions for staff and end-users

Project Development and Implementation

  • Collaborates on project teams to develop and implement data center projects
  • Provides post-implementation support to ensure smooth operation

The ideal candidate will possess the following:

  • Knowledge of IT infrastructure, including servers, operating systems, and network devices
  • Knowledge of virtualization technologies (e.g., VMware, Hyper-V, Nutanix)
  • Knowledge of cloud computing platforms (e.g., AWS, Azure, Google Cloud)
  • Knowledge of documentation and training development
  • Skill in troubleshooting and resolving technical issues
  • Ability to manage user accounts and ensure data security
  • Ability to work collaboratively on project teams

Review of applications will begin August 15, 2024, and continue until the position is filled.

Minimum Qualifications: Requires a bachelor's degree in Information Technology, Computer Science, or relevant field and two years of relevant experience, or an equivalent combination of education, training, and experience.

Preferred Qualifications: Relevant certifications (e.g., CompTIA Server+, Amazon AWS, Microsoft Certified: Azure Administrator Associate); and experience with system administration and IT infrastructure management is preferred.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

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Average salary estimate

$72500 / YEARLY (est.)
min
max
$60000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Administrator, Office of Information Technology, The University of Tennessee-Chattanooga

Are you ready to take your IT expertise to the next level? The University of Tennessee at Chattanooga is looking for an enthusiastic IT Administrator to be part of the Office of Information Technology. In this pivotal role, you’ll be at the forefront of maintaining and supporting our IT infrastructure, ensuring everything runs smoothly and securely. You’ll be responsible for installing and configuring essential data center hardware, troubleshooting any mysteries that come your way, and making sure our systems are always performing at their best. Beyond daily maintenance, you’ll develop and conduct training for both staff and end-users, creating valuable documentation that helps everyone stay in the loop. Collaboration is key here, so you’ll work on project teams to implement exciting new data center projects while providing post-implementation support to ensure seamless operations. If you have a bachelor's degree in Information Technology or a related field, with at least two years of relevant experience and a passion for problem-solving, this is your chance to shine. Familiarity with cloud platforms and virtualization technologies is a must, and if you have certifications like CompTIA Server+ or Microsoft Azure Administrator, that's a plus! Join us in beautiful Chattanooga, where you can grow your career and make a meaningful impact in the tech landscape!

Frequently Asked Questions (FAQs) for IT Administrator, Office of Information Technology Role at The University of Tennessee-Chattanooga
What are the responsibilities of the IT Administrator at the University of Tennessee at Chattanooga?

The IT Administrator at the University of Tennessee at Chattanooga is responsible for maintaining and supporting the IT infrastructure, which includes system and hardware maintenance, user account management, and the development of documentation and training materials. This role also involves collaborating on project teams to develop and implement data center projects, ensuring optimal performance and security throughout.

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What qualifications are needed for the IT Administrator position at UTC?

To qualify for the IT Administrator position at the University of Tennessee at Chattanooga, candidates must have a bachelor's degree in Information Technology, Computer Science, or a related field. Additionally, two years of relevant experience are required, alongside preferred certifications like CompTIA Server+ or Microsoft Certified: Azure Administrator Associate.

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What skills are essential for success as an IT Administrator at UTC?

The essential skills for an IT Administrator at the University of Tennessee at Chattanooga include a strong understanding of IT infrastructure, knowledge of virtualization technologies and cloud computing platforms, effective troubleshooting abilities, and experience in data security management. Also important is the ability to create documentation and training resources.

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How does the IT Administrator contribute to team projects at UTC?

As an IT Administrator at the University of Tennessee at Chattanooga, you will actively participate in collaborative project teams. Your role will involve providing insights during the development and implementation phases of data center projects and ensuring smooth operations by offering post-implementation support.

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What does the training and documentation aspect entail for the IT Administrator position at UTC?

The training and documentation responsibilities for the IT Administrator at the University of Tennessee at Chattanooga entail creating detailed documentation for systems and processes, as well as developing and conducting training sessions for staff and end-users. This ensures that everyone is equipped with the knowledge they need to effectively utilize the IT resources.

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Common Interview Questions for IT Administrator, Office of Information Technology
Can you explain your experience with troubleshooting IT systems?

When answering this question, outline specific examples where you diagnosed and resolved technical issues. Highlight your logical approach and tools you used. Mention collaborative experiences with team members or users that led to successful outcomes.

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What experience do you have with cloud computing platforms?

Discuss any direct experience you've had with cloud platforms like AWS, Azure, or Google Cloud. Provide examples of how you've utilized these platforms to enhance IT infrastructure or services in previous roles.

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How do you ensure optimal security within IT systems?

Share your approach to maintaining data security, including methods such as user account management, regular system audits, and staying updated with the latest security protocols. Mention any security certifications you have as added credibility.

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What are virtualization technologies, and how have you used them?

Explain virtualization technologies such as VMware or Hyper-V, and describe how you've implemented or managed virtual environments in previous roles, emphasizing the benefits they provided to the organization.

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Can you describe a project you worked on as part of a team?

Talk through the project lifecycle, including your role, the objectives, and outcomes. Highlight teamwork aspects, challenges faced, and how you contributed to overcoming them as part of a collaborative effort.

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How do you prioritize tasks in a busy IT environment?

Discuss your strategies for time management and task prioritization, such as creating task lists, using project management tools, or setting clear deadlines to manage workloads effectively.

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What steps do you take to develop training materials?

Describe your process for creating comprehensive training materials, focusing on understanding the audience's needs, gathering input from team members, and ensuring clarity and usability in the documentation.

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Tell me about a time when you had to mentor a colleague.

Provide a specific instance where you mentored someone, detailing what approaches you took to guide them, the challenges involved, and the personal growth you observed in them as a result.

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How do you stay current with IT developments?

Share your methods for staying updated on trends and advancements in technology, such as engaging with professional communities, attending workshops or conferences, and following credible tech sites and influencers.

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What is your process for managing user accounts?

Discuss your experience with user account management, including creating and managing access permissions, resolving account issues, and ensuring compliance with security protocols to safeguard the IT environment.

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DATE POSTED
April 9, 2025

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