Systems Administrator I

As a Systems Administrator I at Thermo Fisher Scientific, your key responsibilities include troubleshooting and resolving basic application-specific support issues, installing and maintaining enterprise and laboratory application software, and completing change requests. You will also collaborate with other internal groups and vendors to ensure that systems run smoothly and efficiently, greatly impacting the success of our analytical software and dedicated hardware.

To qualify for the Systems Administrator I position at Thermo Fisher Scientific, candidates should hold a bachelor’s degree or equivalent experience in a relevant field, with 0 to 2 years of experience in a similar role. Familiarity with server administration, desktop operating systems, and relational databases such as Oracle or SQL Server is also beneficial. A self-motivated individual with excellent communication skills will thrive in this role.

The work environment for a Systems Administrator I at Thermo Fisher Scientific is primarily in an office or laboratory setting, where you'll be exposed to electrical equipment and, occasionally, biological materials. Safety is paramount; thus, personal protective equipment like safety glasses, gloves, and lab coats will be required. Expect a mix of sedentary tasks and some mobility, especially when handling equipment or performing troubleshooting.

Candidates for the Systems Administrator I role at Thermo Fisher Scientific typically need 0 to 2 years of experience in a related field. This could be through work experience, internships, or relevant education, so both recent graduates and those with limited professional experience are encouraged to apply if they have the relevant skills.

Essential skills for success as a Systems Administrator I at Thermo Fisher Scientific include a general understanding of server administration and architecture, the ability to troubleshoot various application problems, and a basic knowledge of desktop operating systems. Communication skills and a proactive, results-driven attitude are vital for effectively collaborating with teams and driving issue resolution.

When answering this question, it's essential to highlight your understanding of server architecture, especially with platforms like Windows Server and Linux. Share specific instances where you managed server uptime, resolved issues, or implemented changes that improved functionality.

In your response, outline a systematic approach to troubleshooting, mentioning how you diagnose issues, gather information, and utilize available resources. Emphasize your ability to collaborate with teammates or vendors when resolving complex problems.

Be sure to mention any relevant tools and technologies you've used, including operating systems, relational databases, and diagnostic software. Discuss how you leveraged these tools to optimize system performance or resolve issues.

Indicate that you use a prioritization system, perhaps a task list or project management software, to keep track of your responsibilities. Describe how you stay focused on urgent issues while ensuring timely progress on longer-term projects.

Provide a specific example of a challenging issue you encountered, detailing the steps you took to analyze and resolve it. Highlight the positive outcome and how it reinforced your troubleshooting skills.

Focus on qualities such as effective communication, the ability to problem-solve under pressure, and a proactive approach to learning and adapting. Mention how these traits contribute to a successful work environment.

Discuss your methods for keeping your skills current, such as online courses, webinars, industry forums, or networking with peers. Emphasize your commitment to continuous learning and professional development.

Share any direct experience you have with databases like Oracle or SQL Server, providing examples of how you interacted with them, whether through data retrieval, management, or reporting.

Discuss your knowledge of good manufacturing practices (GMP) and other safety standards, along with your experience using personal protective equipment. Stress the importance of safety in your daily work as a Systems Administrator.

In your answer, express genuine enthusiasm for Thermo Fisher Scientific's mission and values. Discuss how the role aligns with your career goals and how you see yourself contributing to their innovative work culture.