Facility Maintenance Technician (Level 1)

As a Facility Maintenance Technician (Level 1) at Thrive Market, your main responsibilities include performing daily maintenance on conveyors, conducting safety inspections, and ensuring all equipment is in working order. You will be involved in preventative maintenance, inspections, and general facility upkeep necessary to keep our fulfillment center running smoothly.

To qualify for the Facility Maintenance Technician (Level 1) role at Thrive Market, you should demonstrate a general understanding of mechanical and electrical systems. Proficiency with hand tools and power tools is essential, and candidates should be able to lift up to 75lbs. In addition, a strong desire to learn and an ability to communicate effectively are key attributes we look for.

The Facility Maintenance Technician (Level 1) position at Thrive Market starts with a training schedule from Monday to Friday, 7 am to 3 pm. After training, it converts to a second shift schedule from Wednesday to Saturday, 4 pm to 2:30 am, allowing for a balance of personal and professional commitments.

Thrive Market places a strong emphasis on employee development, providing numerous opportunities for advancement within the organization. As a Facility Maintenance Technician (Level 1), you will have access to training programs and a clear path forward to develop your skills further and potentially transition into higher-level positions.

Thrive Market offers a comprehensive benefits package for Facility Maintenance Technicians that includes medical, dental, and vision coverage, competitive pay with equity options, and a free Thrive Market membership. Additionally, you will benefit from programs supporting mental well-being, including life coaching and therapy sessions.

In answering this question, focus on any previous maintenance roles you have held, detailing specific tasks you performed, particularly those relevant to the Facility Maintenance Technician role at Thrive Market. Highlight your ability to use hand tools and conduct inspections, showcasing your problem-solving skills.

When responding, describe a specific scenario where you encountered equipment failure. Include the approach you took to diagnose the issue, the steps for resolution, and reflect on what you learned from that experience. This showcases your analytical and troubleshooting abilities, which are vital for the Facility Maintenance Technician position.

Discuss your strategy for prioritizing urgent maintenance tasks versus routine upkeep. Talk about how you assess which issues require immediate attention to keep the facility operational and ensure safety, addressing the importance of both efficiency and effectiveness.

Share instances where you have conducted safety inspections. Describe what protocols you followed, how you documented your findings, and your understanding of the importance of safety in the workplace, particularly aligning with Thrive Market's commitment to safety standards.

Emphasize your experience working collaboratively in previous roles. Explain how you communicate with colleagues and supervisors, share responsibilities, and resolve conflicts when they arise, which is especially relevant for the teamwork aspect at Thrive Market.

List the various hand tools and power tools you are comfortable using, especially any that are relevant to the Facility Maintenance Technician role. Highlight any specialized equipment you have worked with and any training or certifications that pertain to equipment handling.

Express your alignment with Thrive Market’s mission of making healthy living accessible. You could discuss how your values resonate with their commitment to sustainable practices and community engagement, indicating a genuine enthusiasm for contributing to their team.

Share your aspirations related to career advancement within facility maintenance or an interest in expanding your skills in specific areas relevant to the Technician role. This would show your desire for growth and a long-term commitment to the industry and the organization.

Convey your flexibility and ability to adapt by providing examples of how you've navigated unexpected challenges in past roles, such as changing schedules or urgent tasks. This reflects the proactive mindset Thrive Market seeks in its Facility Maintenance Technicians.

Talk about your commitment to a safe work environment. Explain how you would address the situation respectfully, possibly informing them gently or discussing concerns with a supervisor, emphasizing the importance of safety at Thrive Market.