People Operations Generalist

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000+ members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE 

We are looking for an exceptional People Ops (HR) Generalist with outstanding analytical and communication skills. The People Ops (HR) Generalist is expected to be an innovative thinker with fantastic organizational and problem solving skills. The individual will need to have the ability to multitask and prioritize competing work-streams with a positive attitude and growth mindset. 

To ensure success, People Ops (HR) Generalist should exhibit strong decision-making skills with a broad understanding of various areas of HR and the impact of changes in processes or decisions to these areas. Top candidates will be comfortable with ambiguity,  a fast-paced and scaling work environment. They will be expected to work collaboratively and independently on tasks and projects as needed. 

This is a hybrid position with the opportunity to work remotely. The following circumstances apply for this position:

For employees within driving distance of our HQ Office: You must be in the office at least one day per week when no company events are taking place. During company event weeks, full in-office attendance is required.

For employees outside driving distance of our HQ Office: You will be required to travel to the office and work in-person for the entire week during company event weeks (generally on a quarterly basis) to support your peers with company event deliverables. 

• Manage the onboarding process from an employee accepting a job offer through their first 90 days. This includes pre-employment communications and conducting new hire orientation.
• Assist with the day-to-day administration of our health benefits program including ensuring compliance, answering employee questions, assisting with the coordination and planning of open enrollment.
• Partner with appropriate stakeholders to process employment changes in HRIS including employee personal information, system configurations, reporting and assisting with the implementation of HRIS.
• Serve as consultant to managers at our HQ office and Fulfillment Centers by answering People Ops questions related policies and processes.
• Facilitate our current programs and perks while constantly thinking of ways to improve them and researching additional programs/perks we can introduce to help enhance the employee experience.
• Work with Payroll to confirm accuracy in payroll activities for the HQ teams, taking into account employment changes impacting current pay periods.
• Collaborate with the People Ops team on critical strategic initiatives that are both compliant and values aligned.
• Ability to maintain confidentiality and appropriately handle sensitive information with tact, discretion and diplomacy.
• In partnership with HR Leaders support and manage employment related issues that includes employee relations investigations, workers compensation, OSHA Reporting, ADA Interactive Process, and Leave Management compliance. 
• Manage the off-boarding process ensuring we are providing timely communication in compliance with state specific regulations.

• Bachelor's degree or equivalent practical experience
• 2+ years of HR experience
• Demonstrated analytical and problem solving skills. 
• Ability to provide business insights in a story telling manner. 
• Effective communicator with the ability to build relationships and provide clarity.
• Possess “no task is too big or small" mentality.
• Flexibility and adaptability in a fast-paced, constantly changing work environment.
• Thorough knowledge of MS Excel, Word and PowerPoint as well as Google Suite applications.
• Desire to pursue a career in People Operations and maintain knowledge of human resources processes and best practices.

• Comprehensive health benefits (medical, dental, vision, life and disability)
• Competitive salary (DOE) + equity
• 401k plan
• 9 Observed Holidays
• Flexible Paid Time Off
• Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
• Ability to work in our beautiful co-working space at WeWork in Playa Vista and other locations
• Free Thrive Market membership with exclusive employee discount
• Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

• Compensation Description - The base salary range for this position is $70,000 - $75,000/Per Year. 
• Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location. 
• Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!