Account Executive

As an Account Executive at Toast in Kansas City, your primary responsibilities include generating a list of prospective restaurants, managing the entire sales cycle, and conducting solution demos. You'll work closely with your clients to understand their unique needs, develop tailored solutions, and partner with teams across the business to ensure successful delivery. Additionally, leveraging Salesforce to manage sales activities is a key aspect of the role.

To apply for the Account Executive position at Toast, you should have at least 1+ years of experience in a sales role, particularly in sourcing or closing deals, or in restaurant operations. Strong communication, organizational, and presentation skills are essential, alongside a proven track record of achieving sales goals. Having reliable transportation for this field position is also a crucial requirement.

At Toast, we view the growth of our employees as essential to our success. As an Account Executive, you'll have access to comprehensive training resources, mentorship, and opportunities for professional development, including potential exposure to advanced sales strategies like Sandler Sales Training, ensuring you have the tools needed for continual growth in your sales career.

As an Account Executive at Toast, you'll experience a dynamic and fast-paced work environment that embraces flexibility and encourages collaboration. With a hybrid work model, you’ll have the opportunity to engage in-person with your team and clients, while also benefiting from the autonomy needed in a sales role. Our inclusive culture ensures that every voice is heard and valued.

The compensation for the Account Executive position at Toast in Kansas City ranges from $129,000 to $206,000, which is made up of a base salary, commissions, and the opportunity for equity. With uncapped commissions, your earning potential is tied to your performance and successes within your territory.

In your response, share your method for research and initial contact, emphasizing the importance of understanding the client's needs and current challenges. Highlight specific tactics you've used to establish trust and rapport, such as asking questions, actively listening, and following up consistently.

When answering, present a clear, structured response using the STAR method (Situation, Task, Action, Result). Discuss the specific strategies you employed, the obstacles you faced, and how your proactive approach led to exceeding your goals while aligning with team growth.

Detail your organizational skills and tools you use (like Salesforce) to prioritize leads, schedule follow-ups, and track communications. Describe how a systematic approach allows you to maintain focus on the most promising opportunities without sacrificing quality.

Demonstrate your conflict resolution skills by outlining a step-by-step approach to address the client's concerns. Emphasize listening, acknowledging their issues, and collaborating with them to find a satisfactory solution while ensuring their expectations are managed.

Reflect on your intrinsic motivations, whether it's the thrill of closing deals, the drive to help businesses succeed, or the passion for the restaurant industry. Make it personal by illustrating how your motivations translate into your daily work.

Provide a brief overview of your proficiency with CRM systems and how you utilize Salesforce or similar platforms to manage your sales pipeline. Discuss specific features you find beneficial and how they enhance your efficiency and effectiveness in sales.

Mention resources you use, such as industry publications, webinars, and professional networks. Explain how staying informed allows you to position Toast's solutions effectively against competitors and educate your clients on best practices.

Outline a combination of traditional and digital prospecting techniques, mentioning targeted outreach, leveraging social media, attending industry events, and asking for referrals. Explain how understanding the specific needs of restaurant owners enhances your approach.

Discuss the stages you believe are crucial in a sales cycle, such as initial contact, needs assessment, solution presentation, feedback gathering, and closing. Highlight the importance of each stage and how it fosters a strong, relationship-oriented approach.

Research and indicate the unique selling propositions of Toast, such as its tailored solutions for restaurants, exceptional customer support, and innovative technology. Assert that understanding these strengths is critical for effectively communicating Toast’s value during the sales process.