Business Development Manager Newcastle

As a Business Development Manager at Toast in Newcastle, your primary responsibilities revolve around generating a list of prospective restaurants and managing the complete sales cycle from initial contact to closing the deal. You'll conduct demos and develop customized solutions tailored to meet the specific needs of each prospect. By leveraging Salesforce, you'll efficiently track and manage your sales activities while collaborating with various teams to ensure that client expectations are met post-sale.

To be considered for the Business Development Manager role at Toast in Newcastle, you should have at least 1 year of experience in a sourcing or closing sales role, ideally within the restaurant operations field or a related industry. Strong communication and organizational skills are essential, and familiarity with Salesforce CRM is a plus. You must have reliable transportation for client meetings, as this is a field-based position that requires travel.

Toast is dedicated to fostering an environment that encourages personal and professional development. As a Business Development Manager, you'll have access to extensive resources, mentorship programs, and a collaborative team culture. By joining our company, you'll be part of a platform where your successes are recognized, and you have the opportunity to hone your skills and advance in your career while contributing to its mission.

The compensation structure for the Business Development Manager position at Toast in Newcastle is highly competitive and includes a base salary along with commission opportunities. The estimated Total Targeted Cash compensation ranges from £95,000 to £105,000 OTE. Because the position qualifies for uncapped commissions, your earnings potential is virtually limitless, depending on your performance and ability to close deals.

As a Business Development Manager at Toast, you will thrive in a hybrid work environment that combines field sales with remote work flexibility. This approach fosters collaboration while allowing you to manage your schedule efficiently. The culture at Toast emphasizes inclusivity and teamwork, creating a supportive atmosphere where employees can share ideas and drive innovation within the restaurant industry.

When answering this question, focus on providing examples of past experiences where you've utilized consultative sales techniques. Emphasize your ability to understand client needs and provide tailored solutions, which is vital for a Business Development Manager at Toast. Discuss specific outcomes or successes you achieved through this approach.

Demonstrate your organizational skills by explaining your strategy for managing your pipeline. You might discuss tools like Salesforce that you have used to track leads, opportunities, and follow-ups, while elaborating on how you analyze data to prioritize prospects based on their potential value and urgency.

Consider highlighting your understanding of the local market dynamics, potential restaurants to target, and effective outreach strategies, whether through networking events, cold calling, or leveraging social media. Illustrate how these strategies will drive awareness and build relationships for Toast's growth in Newcastle.

Use the STAR method (Situation, Task, Action, Result) to describe a specific example where your approach led to building a long-term business relationship. Focus on your interpersonal skills, effective communication, and how you ensured continued satisfaction and support after the initial sale.

Explain your approach to objection handling; mention active listening, empathizing with client concerns, and providing well-researched responses. Highlight how overcoming objections can lead to closing deals and fostering trust in your client relationships.

Discuss the importance of collaboration with other departments within Toast, such as marketing and customer support. Explain how sharing insights, aligning strategies, and communicating effectively with teammates can lead to the overall success of the sales process and customer satisfaction.

This is an opportunity to align your personal values with Toast's mission. Talk about the excitement of helping restaurants succeed, your passion for sales, and how being part of a diverse and inclusive workplace drives your performance and enthusiasm.

Reflect on a real-life scenario where you encountered difficulty in closing a deal or meeting a goal. Share how you assessed the situation, strategized, and ultimately turned it into a success, which will demonstrate your resilience and problem-solving skills.

Discuss your experience with Salesforce or other similar CRMs, emphasizing how you used these tools to track leads, analyze performance metrics, and manage client relationships effectively. Be specific about the features you utilized to highlight your technical proficiency.

This question gives you a chance to show your understanding of Toast’s offerings. Discuss its unique value proposition, customer-centric approach, or innovative solutions that differentiate it from competitors. Your insights can reflect your research and passion for the company.