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Finance Manager

Description

Veterans encouraged to apply


The Finance Manager plays a critical role in the dealership's profitability. You'll be responsible for securing financing for customers, structuring deals, and presenting a variety of financial and insurance products to maximize customer satisfaction and dealership revenue.


Responsibilities:

  • Financing and Loan Processing:
  • Meet with customers after the vehicle selection to discuss financing options.
  • Assess customer creditworthiness and pre-qualify them for loan options from various lenders.
  • Negotiate loan terms and interest rates with lenders on behalf of the customer.
  • Secure financing approval and finalize loan documents.
  • Ensure all loan documentation is accurate and compliant with regulations.
  • Product Presentation and Sales:
  • Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.).
  • Tailor product recommendations to the customer's needs and budget.
  • Overcome objections and effectively close deals on F&I products.
  • Maintain a deep understanding of all offered products and their benefits.
  • Deal Structuring and Profitability:
  • Structure financing deals that meet customer needs while maximizing dealership profit.
  • Utilize various tools and techniques to increase profitability within legal and ethical boundaries.
  • Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products).
  • Customer Service and Relationship Building:
  • Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience.
  • Build trust and rapport with customers, addressing their concerns and questions with professionalism.
  • Maintain a positive and welcoming demeanor in sometimes high-pressure situations.
  • Compliance and Regulations:
  • Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act).
  • Stay informed about updates to regulations and adapt processes accordingly.
  • Additional Responsibilities:
  • Train and mentor sales staff on F&I products and processes.
  • Maintain strong relationships with lenders and insurance providers.
  • Assist with monthly and quarterly sales reports and financial analysis (as needed).
  • Other duties as assigned

Qualifications:

  • Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
  • Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending).
  • Strong understanding of automotive financing principles and loan options.
  • Excellent sales and negotiation skills.
  • Proven ability to close deals and meet sales targets.
  • Exceptional communication and interpersonal skills.
  • Proficient in computer skills and dealership management software (DMS).
  • Ability to multi-task and manage time effectively in a fast-paced environment.
  • A valid driver's license with a clean record.
  • Knowledge of F&I regulations and compliance is a plus.

Benefits of Working at Swickard:

  • Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
  • Ongoing training and support
  • Opportunities for continued personal and professional growth.
  • We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive benefits package:

  • Insurance: medical, dental, vision, life and pet insurance
  • Optional disability coverage
  • 401k plan
  • Paid Holidays
  • PTO

About Us

  • We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
  • We’re a hospitality company that happens to sell cars, parts, and service.
  • We are a team. Everyone plays a role in our success.
  • Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
  • Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
  • We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?


To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T5

Average salary estimate

$75000 / YEARLY (est.)
min
max
$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Finance Manager, Toyota

Join Swickard as a Finance Manager in Redwood City, California, and step into a pivotal role that directly influences the profitability of our dealership. In this dynamic position, you'll work closely with customers after they select their vehicles to navigate financing options tailored just for them. Your keen assessment skills will help determine their creditworthiness, and your negotiation abilities will shine as you secure the best loan terms with various lenders. You'll also educate customers on an array of financial products, including extended warranties and service contracts, ensuring they understand how these can enhance their vehicle ownership experience. Building lasting relationships is at the heart of what you do; you'll engage customers with a warm, welcoming demeanor and be their trusted advisor throughout the financing process. The Finance Manager at Swickard also stays vigilant about regulatory compliance, making sure all practices align with the latest laws. Are you ready to bring your background in automotive finance and your exceptional communication skills to a place that's not just about selling cars, but about delivering an extraordinary customer experience? At Swickard, you’ll find a culture committed to hospitality, growth, and teamwork—because we believe in not just being the favorite dealership for our customers, but also the best workplace for our employees.

Frequently Asked Questions (FAQs) for Finance Manager Role at Toyota
What are the main responsibilities of a Finance Manager at Swickard?

The Finance Manager at Swickard is integral to the dealership's success, overseeing customer financing options, negotiating loan terms, and presenting financial products to enhance the vehicle purchasing experience. This role also includes ensuring compliance with regulatory standards while providing exceptional customer service.

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What qualifications do you need to become a Finance Manager at Swickard?

To become a Finance Manager at Swickard, candidates should have 2-3 years of experience in automotive finance or a related field, strong sales and negotiation skills, as well as a solid understanding of financing principles. Excellent interpersonal communication and a commitment to customer service are critical in this role.

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How does Swickard support the career growth of Finance Managers?

Swickard is dedicated to the continuous development of its employees, including Finance Managers. The company offers ongoing training, support, and opportunities for personal and professional growth, allowing you to evolve and take on new leadership responsibilities within the company.

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What regulatory knowledge is expected from a Finance Manager at Swickard?

A Finance Manager at Swickard should have a strong understanding of F&I regulations and compliance requirements. This includes knowledge of the Truth in Lending Act and Fair Credit Reporting Act, ensuring all financing and sales practices meet federal and state regulations.

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What is the work environment like for a Finance Manager at Swickard?

The work environment for a Finance Manager at Swickard is fast-paced and customer-focused, emphasizing teamwork and hospitality. The dealership aims to provide a stress-free car-buying experience, creating a positive atmosphere for both employees and customers alike.

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Common Interview Questions for Finance Manager
Can you describe your experience in automotive finance?

When answering this question, focus on specific roles and responsibilities you've held related to automotive finance. Highlight your familiarity with financing processes, loan negotiation experiences, and any successful sales metrics you've achieved.

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How do you handle objections when presenting financial products?

It’s important to demonstrate active listening and empathy. Explain your approach to understanding customer concerns and how you provide tailored solutions that directly address their needs while validating their feelings.

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What strategies do you use to stay compliant with financial regulations?

Discuss your commitment to continuous education and staying updated on changes to financial regulations. Provide examples of how you ensure compliance in your current or previous roles, emphasizing meticulousness in documentation and training.

Join Rise to see the full answer
How would you assess a customer’s financial situation?

Outline your systematic approach, such as reviewing their credit history, income sources, and previous financial behaviors. Highlight how you use this information to provide tailored and responsible financing options.

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Describe a time you successfully closed a challenging deal.

Share a specific example that showcases your negotiation skills and problem-solving abilities. Focus on how you addressed the customer’s needs and objections, leading to a successful outcome.

Join Rise to see the full answer
What tools and software are you proficient in for managing finance processes?

Detail your experience with dealership management software (DMS) and any other financial tools you've used. This demonstrates your technical skills relevant to the Finance Manager position and your ability to adapt to new systems.

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How do you build rapport with customers during the financing process?

Discuss techniques for establishing trust and a comfortable atmosphere, such as showing empathy, actively listening, and personalizing your interactions based on customer preferences and experiences.

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What is your approach to team training and mentoring in finance operations?

Emphasize your experience in conducting training sessions, sharing best practices, and providing support to team members. This shows your leadership potential and commitment to team success.

Join Rise to see the full answer
Can you give an example of how you improved F&I penetration rates?

Discuss any specific initiatives or changes you've implemented that resulted in increased product sales. Data-driven examples are particularly powerful, showcasing your analytical skills and proactive approach.

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Why do you want to work for Swickard as a Finance Manager?

Convey your admiration for Swickard’s commitment to hospitality and customer service excellence, and how your values align with the company culture. Highlight your enthusiasm for making a positive impact within the team.

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MATCH
VIEW MATCH
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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