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Job details

Purchasing Agent

Overview

Who we are—

 

Transcat is a dynamic, innovative, growing company that has been recognized as the leading calibration and compliance services provider in North America and beyond.  With over 1,000 employees—in technical, consulting, operational, sales, finance, and corporate roles—we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities.  We fulfill this promise through our employees, who live Our Values every day, the Transcat Way.  Our employees are at the center of the rewarding, challenging, and life-changing work we do for our customers and those they serve.  Are you ready to join a company where the work you do makes a difference, and where you can grow in your career? 

 

Here’s what Transcat has to offer—

  • Work that matters
  • A values-based culture where people care about each other and the work they do together
  • Flexibility
  • Training and development to accelerate learning and career advancement
  • Competitive compensation and benefits, including paid time off, health insurance, tuition reimbursement, retirement, stock purchase plan, and MORE!
  • Pay range is $24.00 - $34.00/hour

 

The purchasing agent focuses on pricing and first line technical support for new and existing product lines as well as resolving defective product claims

Responsibilities

  • Processing price and delivery requests for internal customers
  • Providing answers to technical questions, including researching for that answer when necessary
  • Providing alternative product suggestions for discontinued items or items that are unable to be sourced
  • Obtain competitive bids based on sales needs
  • Researching and sourcing items that are not currently within the Transcat line card
  • Processing defective stock from the Transcat labs
  • Work with the sales team, inventory analysts, and warehouse to process customer returns when necessary
  • Communicate with vendors regarding product issues such as recalls or repeated defective claims
  • Other duties as assigned

Qualifications

Required Knowledge, Skills, and Abilities

  • Strong commitment to customer satisfaction
  • Good written and verbal communication skills
  • Proven track record of excellent attention to detail
  • Demonstrate accuracy and thoroughness while completing work in a timely manner
  • Work well in a group and individually
  • Proven computer skills including typing, WMS systems, and MS Office products

 

Education and Experience

  • Bachelor’s degree from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.

 

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

 

The position is in an office but requires some time (less than 5%) in a warehouse. While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to high, precarious places, outside weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.

 

Equal Opportunity and Non-Discrimination

Transcat is an equal-opportunity employer and prohibits discrimination based on any protected status.  As required by United States law, all qualified applicants will receive consideration for employment without regard to age, color, disability, genetic predisposition or carrier status, national origin, race, religion, sex (including pregnancy, sexual orientation, and gender identity), status as a protected veteran, or as a member of any other protected group or activity under federal, state, and local law.

 

We will make reasonable accommodations for employees with disabilities to enable them to perform the essential functions of their position unless doing so poses an undue hardship to the company or a direct threat to health or safety.

 

Contingencies

All offers of employment are contingent upon successfully completing all pre-employment requirements, which include verification of identity and employment eligibility, and when applicable, a motor vehicle driving record report.

Average salary estimate

$60320 / YEARLY (est.)
min
max
$49920K
$70720K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Purchasing Agent, Transcat, Inc.

Are you ready to take your career to the next level with Transcat as a Purchasing Agent in Rochester? At Transcat, we pride ourselves on being a leading calibration and compliance services provider in North America. With over 1,000 dedicated employees, we are at the forefront of industries such as life sciences, aerospace, and energy, delivering on our promise of Trust in Every Measure. In this vibrant role, you'll be focused on pricing and technical support for our product lines, ensuring exceptional customer satisfaction. Your daily responsibilities will include processing price and delivery requests, addressing technical questions, and providing alternative product solutions when necessary. You'll work closely with our talented sales team and inventory analysts to manage customer returns and communicate with vendors on product issues. We are looking for someone who thrives in a collaborative environment and possesses strong attention to detail. A Bachelor’s degree or relevant experience will set you up for success. You'll enjoy a competitive pay range of $24.00 to $34.00 per hour, along with excellent benefits including health insurance and tuition reimbursement. Join us at Transcat and be part of a company that values its employees and their contributions while providing opportunities for growth and development.

Frequently Asked Questions (FAQs) for Purchasing Agent Role at Transcat, Inc.
What are the primary responsibilities of a Purchasing Agent at Transcat?

As a Purchasing Agent at Transcat, your main responsibilities will include processing price and delivery requests, providing technical support for products, sourcing items not currently in our lineup, and handling defective product claims. Collaboration with sales teams and communication with vendors regarding product issues will also be key aspects of your role.

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What qualifications do I need to become a Purchasing Agent at Transcat?

To qualify for the Purchasing Agent position at Transcat, you should have a Bachelor's degree or equivalent experience in a related field. Strong communication skills, attention to detail, and proficiency in MS Office and WMS systems are required. Prior experience in a purchasing role is a plus and will enhance your candidacy.

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What is the work environment like for a Purchasing Agent at Transcat?

The work environment for a Purchasing Agent at Transcat is primarily in an office setting with some exposure to a warehouse. You'll enjoy a moderate noise level and the occasional need to navigate mechanical parts or seasonal weather conditions while on-site. Safety is a top priority, and accommodations are made for all employees.

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What benefits do Purchasing Agents at Transcat receive?

Purchasing Agents at Transcat enjoy a comprehensive benefits package that includes health insurance, paid time off, tuition reimbursement, and a competitive salary. You'll also have the opportunity to participate in a stock purchase plan, which enhances your financial growth as part of the company.

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How can I succeed as a Purchasing Agent at Transcat?

To thrive as a Purchasing Agent at Transcat, focus on developing your technical knowledge of products, enhancing your communication skills, and maintaining a high level of attention to detail. Building strong relationships with coworkers and vendors, along with demonstrating a commitment to customer satisfaction, will also contribute to your success.

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Common Interview Questions for Purchasing Agent
What experience do you have that qualifies you for the Purchasing Agent role at Transcat?

In responding to this question, share your educational background and any relevant purchasing experience. Highlight specific accomplishments, such as successfully managing vendor relationships or improving procurement processes, to demonstrate how your experience aligns with the needs of the Purchasing Agent role at Transcat.

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Can you describe a time when you had to resolve a conflict with a vendor?

When answering this question, outline a specific situation where a vendor issue arose and how you addressed it. Focus on your communication and negotiation skills, explaining how you found a solution that was beneficial for both parties, showcasing your problem-solving abilities.

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How do you prioritize your tasks as a Purchasing Agent?

Describe your approach to task prioritization, emphasizing organizational skills. Discuss how you assess urgency and importance, perhaps mentioning tools or methods you use to stay on top of deadlines while ensuring high-quality work as a Purchasing Agent at Transcat.

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What strategies do you use to ensure accurate procurement and delivery?

Discuss strategies that reflect your attention to detail and organizational capabilities. This could include cross-referencing specifications, maintaining clear communication with vendors, and leveraging technology like procurement software to track orders and manage inventory accurately.

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How would you handle defective product claims?

Explain your plan for addressing defective product claims, which might include evaluating the claim, communicating with relevant teams, and working with vendors for resolutions. Emphasize a proactive approach that maintains customer satisfaction and aligns with Transcat’s commitment to quality.

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What role does teamwork play in the Purchasing Agent position?

Highlight your ability to collaborate and work in cross-functional teams. Discuss specific examples of how teamwork helped you achieve procurement objectives and address customer needs, showcasing how this aligns with the collaborative culture at Transcat.

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Describe a time when you had to meet tight deadlines. How did you manage it?

Share a concrete example of a high-pressure situation where you successfully met a deadline. Focus on your time management skills, your ability to maintain quality while handling various tasks, and any strategies you used to ensure timely results in a purchasing context.

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What tools or software are you familiar with that would aid your role as a Purchasing Agent?

List specific procurement and inventory management tools you have experience with, such as purchasing software or WMS systems. Mention how these tools can streamline processes, improve accuracy, and facilitate communication, which are vital for success as a Purchasing Agent.

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How do you ensure customer satisfaction in your procurement process?

Articulate your understanding of customer needs and how you incorporate feedback into your procurement practices. Discuss examples of how maintaining clear communication and rapid response times has led to enhanced customer satisfaction in previous roles.

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What do you know about Transcat and our values?

Demonstrate your knowledge of Transcat’s mission, values, and company culture by discussing how they resonate with your career aspirations. Show that you understand the importance of Trust in Every Measure and how your commitment aligns with Transcat’s goals.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 28, 2025

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