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Product Manager

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

We Are TransUnion:

TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.

What You'll Bring:

We’re looking for a Product Manager to join our growing team. 

Day to Day You’ll Be:

  • Develop a strategy and roadmap of developments for one or more products, working with stakeholders across the business to deliver including development of business cases and buy-in from the business.
  • Make the case for new product enhancements based on commercial need, ability to deliver, wider UK Solutions strategy and scalability
  • Owns product roadmap and ensures it reflects market, client challenges, competitive landscape and sales requirements and that costs are accurately assessed and monitored
  • Strategically focussed, obtains voice of the customer, undertakes ideation / product discovery and continually assesses the market and competitive threats
  • Prioritise resources across your product line, balancing the conflicting requirements of different product and markets, and business and technical priorities where necessary
  • Ensure product strategy and roadmaps are communicated
  • Uses best practices and knowledge of internal and external business issues to improve products/services or processes
  • Engages with key stakeholders to drive development and completion of projects, aligning with business strategy, Group policies and regulatory requirements
  • Provides support and leadership where appropriate on specific projects
  • Measures product performance and KPI’s including revenue and churn, product sales, feature usage, win / loss
  • Ensure all product development is compliant with the requirements of the Product Governance and Management Policy and Product Quality Standard
  • Ongoing management of product performance to ensure business cases and defined benefits/performance expectations are fully realised, ongoing compliance with legal and regulatory requirements with any issues and/or incidents are managed to resolution
  • Contribute to the business objective of improving Trans Union's Net Promoter Score through the effective completion of product development and product management activities
  • May manage/train/mentor junior staff

Essential Skills & Experience:

  • Credible, authoritative and able lead and deliver strategy
  • Strong intellect, capable of analytical and strategic thinking and complex problem solving and prioritisation
  • Commercially astute with track record of delivery of numbers based on forecasting and budget requirements
  • Understanding of key markets and trends with an enthusiasm for innovation and new technology
  • Highly articulate with effective verbal and written communication skills to influence a range of senior internal and external stakeholders
  • Disciplined with strong planning and organisation skills and the ability balance multiple conflicting priorities
  • Educated to degree level

Impact You'll Make:

What’s In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

  • 26 days’ annual leave + bank holidays (increasing with service)
  • Global paid wellness days off + a bonus day off to celebrate your birthday
  • A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
  • Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
  • Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion – a place to grow: 
If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.

Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com

Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.

We do not accept any unsolicited CV’s from recruitment agencies.  If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. 

#LI-Hybrid
Find out more about Life At TU UK:

https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/



 

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Advisor, Product Management
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CEO of TransUnion
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What You Should Know About Product Manager, TransUnion

Join TransUnion as a Product Manager in Leeds, United Kingdom, where you'll become a part of a friendly and dynamic team that shapes innovative solutions in credit reference services. In this role, your day-to-day will involve crafting strategy and roadmaps for cutting-edge products that span various industries including finance, telecommunications, and gaming. You will collaborate with diverse stakeholders to ensure product enhancements align with commercial needs and our broader UK Solutions strategy. Your analytical skills will shine as you prioritize resources across product lines, balancing market demands while ensuring compliance with regulatory standards. You'll be tasked with measuring product performances and driving projects to successful completion, which ultimately boosts TransUnion's Net Promoter Score. We're looking for someone who brings strong commercial insights, excellent communication skills, and a genuine passion for technology and innovation. If you're eager to make a substantial impact on the future of credit and risk management, this is the place for you! With us, you will enjoy flexible work arrangements, a comprehensive benefits package including generous leave policies, and opportunities for personal growth and training. Come bring your skills to a company that values and celebrates diversity!

Frequently Asked Questions (FAQs) for Product Manager Role at TransUnion
What are the main responsibilities of a Product Manager at TransUnion?

As a Product Manager at TransUnion, you will develop strategies and roadmaps for products while engaging stakeholders across the organization. Responsibilities include making cases for product enhancements based on market needs, prioritizing resources, ensuring compliance with internal policies, and measuring product performance. You will also own the product roadmap that reflects competitive landscapes and client challenges, making this role pivotal to our success.

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What qualifications do I need to be a Product Manager at TransUnion?

The ideal candidate for the Product Manager position at TransUnion should be educated to degree level and demonstrate strong commercial acumen. Essential skills include analytical thinking, strategic problem-solving, and excellent communication abilities. Previous experience in managing product lifecycles and compliance with regulatory requirements will also be beneficial.

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What can I expect in terms of work culture as a Product Manager at TransUnion?

At TransUnion, you'll find a purposeful and inclusive culture that encourages innovation and collaboration. We promote flexibility with part-time and hybrid working arrangements, making it easier to balance your professional and personal life. You'll be part of a community that values diverse perspectives and fosters growth-oriented development.

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How does TransUnion support the professional development of its Product Managers?

TransUnion is committed to the professional growth of its employees, particularly in the Product Manager role. We provide access to training and development opportunities, mentorship programs, and a supportive environment that encourages learning. If there are skills you can't fully tick off the job requirements, we are open to exploring development paths to ensure your success.

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How does TransUnion ensure alignment with product strategy and governance?

At TransUnion, product governance is taken seriously. As a Product Manager, you'll ensure that all developments meet our Product Governance and Management Policies and adhere to the Product Quality Standard. Regular assessments of performance against defined KPIs, legal compliance, and stakeholder alignment are vital components of ensuring that our product strategy is sound and effective.

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Common Interview Questions for Product Manager
Can you describe your experience with product roadmaps?

In answering this question, highlight specific examples of how you've developed and maintained product roadmaps in your previous roles. Discuss your methods for prioritizing features based on customer feedback, market research, and business objectives. It's essential to convey how you align roadmaps with company strategy.

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How do you gather and incorporate customer feedback into product development?

Explain your approach to engaging with customers, such as conducting surveys, interviews, or utilizing feedback tools. Share examples of how you've successfully integrated this feedback into product enhancements and how it improved customer satisfaction.

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What strategies do you use to keep stakeholders informed about product development?

Outline your communication strategy, emphasizing the tools and techniques you use, such as regular updates, meetings, and documentation. Highlight the importance of transparency and inclusion in keeping stakeholders engaged throughout the development process.

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Can you provide an example of a successful product launch you managed?

Prepare a specific example where you took lead on product launch. Discuss the stages of the launch, how you managed timelines and resources, and detail the outcomes, metrics achieved, and lessons learned.

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What techniques do you use to analyze market trends?

Highlight methodologies you incorporate, such as competitor analysis, data analytics tools, and market research. Discuss how you translate findings into actionable insights for product strategy.

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How do you handle conflicting priorities amongst product features?

Describe your approach to prioritization, focusing on frameworks like the MoSCoW method or RICE framework. Explain how you balance stakeholder demands with market needs and the overall business strategy.

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What do you do when a product is underperforming?

Discuss your experience with diagnosing product performance issues, identifying KPIs crucial to assessing success, and the strategies you implement to refine the product based on insights from customers and analytics.

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How do you ensure compliance with regulations in product management?

Emphasize your understanding of relevant regulations in your industry and how you stay updated. Detail your experience implementing processes to ensure regulatory compliance throughout the product lifecycle.

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In your opinion, what makes a product strategy successful?

Share your insights on the importance of aligning product strategy with customer needs, market demands, and company vision. Discuss the role of team collaboration and continuous improvement in driving product success.

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What excites you most about working as a Product Manager at TransUnion?

When answering, connect your personal values and career aspirations with TransUnion's mission and culture. Speak about your passion for shaping innovative solutions in credit and risk management and how you can contribute positively to the team.

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Our mission is to help people everywhere access the opportunities that lead to a higher quality of life. By helping organizations optimize their risk-based decisions and enabling consumers to understand and manage their personal information, we em...

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DATE POSTED
April 11, 2025

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