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Director, Agile Product Owner

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$117,200.00 - $193,400.00

Target Openings

1

What Is the Opportunity?

Travelers is seeking a Director, Agile Product Owner to join our organization to lead a team to deliver capabilities/solutions in an agile way. In this position you will act as a voice of the end-user to guide day-to-day work of a cross-functional team, focusing on achievement of defined outcomes versus defining how the work is completed.

What Will You Do?

  • Define, prioritize and ensure a ready backlog of work for a cross-functional product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.
  • Provide input to product strategy, including a single product roadmap that includes end-user needs, business goals and technical considerations.
  • Share new insights or learnings with team during refinement sessions.
  • Responsible for a ready and prioritized backlog that combines end user / customer need, business goals and technical considerations.
  • Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
  • Translate business strategies and needs into execution ready work for an Agile product team; define team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads, and team members.
  • Act as voice of the end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria.
  • Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.
  • Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
  • Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance.
  • Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
  • Partner with key leaders and peers across to determine resources required to achieve defined business outcomes.
  • Share best practices across teams to ensure alignment and consistency in ways of working within a value stream.
  • Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
  • May manage Agile Product Owners.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelor’s degree preferred.
  • Two years of experience in Agile product management preferred.
  • Two years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.) preferred.
  • Three years of experience articulating and translating business strategy, product vision, and analysis for a product preferred.
  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to achieve team success.
  • Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team
  • Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
  • Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
  • Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
  • Collaboration: Expertise working with others in a cross-functional multi-team environment.
  • Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.

What is a Must Have?

  • Three years of work experience in related field required
  • Three years of experience motivating/influencing teams required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Average salary estimate

$155300 / YEARLY (est.)
min
max
$117200K
$193400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Agile Product Owner, Travelers

If you're looking for an exciting opportunity to make a real difference, join Travelers as our Director, Agile Product Owner in Hartford, CT! We’re a leader in property casualty insurance, with a 160-year legacy of excellence, and we believe in innovating and collaborating to meet our customers' needs. In this role, you will lead a dynamic, cross-functional team that delivers user-centric solutions using agile methodologies. You’ll define and prioritize a backlog of work, ensuring that our product strategies align with both business goals and user insights. As the voice of the end-user, you'll work closely with stakeholders to translate their needs into well-structured Agile processes. You’ll also foster a positive team culture, driving continuous improvement and collaboration. At Travelers, we value diversity and inclusion, encouraging every team member to contribute their unique perspectives while ensuring that our solutions address real-world challenges. If you have a reputable background in Agile product management and thrive in a fast-paced environment, we want to hear from you. Enjoy competitive compensation, comprehensive health benefits, and perks like generous paid time off and a commitment to community service. Make your mark at Travelers, where we embrace every opportunity to learn, grow, and succeed together!

Frequently Asked Questions (FAQs) for Director, Agile Product Owner Role at Travelers
What are the responsibilities of a Director, Agile Product Owner at Travelers?

As a Director, Agile Product Owner at Travelers, you will define and prioritize the backlog for a cross-functional product team and act as the voice of the end-user. This role focuses on delivering solutions that meet business goals and user needs, managing and refining the backlog, and optimizing team performance. You will also collaborate with stakeholders to align strategies and ensure that insights are effectively communicated within the team.

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What qualifications are needed for the Director, Agile Product Owner position at Travelers?

Candidates for the Director, Agile Product Owner at Travelers should ideally have a Bachelor’s degree and relevant experience in Agile product management. You will need a strong background in articulating business strategy and product vision, along with at least three years of relevant work experience. We value an Agile mindset, with an emphasis on servant leadership, communication skills, and collaboration in cross-functional environments.

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How does Travelers support the development of a Director, Agile Product Owner?

Travelers actively supports the development of its employees by fostering a culture of continuous improvement and innovation. As a Director, Agile Product Owner, you will have access to various training opportunities, mentorship, and resources to enhance your skills. You will also be part of a collaborative environment that encourages sharing best practices across teams, ensuring your professional growth.

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What is the salary range for the Director, Agile Product Owner position at Travelers?

The salary range for the Director, Agile Product Owner position at Travelers is between $117,200 and $193,400 annually. Your final salary will depend on several factors, including your experience, education, and the complexity of the role, ensuring that compensation reflects individual contributions fairly.

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What benefits does Travelers offer to its Director, Agile Product Owner employees?

Travelers provides a comprehensive benefits package for its employees, including health insurance from the first day of employment, a robust 401(k), paid time off, wellness programs, and volunteer opportunities. These benefits are designed to support your well-being and encourage a work-life balance, ensuring you thrive both personally and professionally.

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Common Interview Questions for Director, Agile Product Owner
How do you prioritize tasks in an Agile environment as a Director, Agile Product Owner?

In an Agile environment, it's crucial to prioritize tasks based on user needs, business goals, and technical feasibility. I often utilize frameworks like MoSCoW (Must have, Should have, Could have, Won't have) to categorize items in the backlog and ensure alignment with the overall product vision. Collaboration with stakeholders helps refine these priorities regularly.

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Can you describe your experience with stakeholder management as a Director, Agile Product Owner?

Stakeholder management is essential in my role as a Director, Agile Product Owner. I ensure to maintain open lines of communication, fostering relationships built on trust and transparency. I often conduct regular check-ins and feedback sessions to align expectations and gather insights that enhance our product roadmap.

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How do you incorporate user feedback into product development?

I believe user feedback is invaluable. I gather insights through direct surveys, interviews, and analytics, and share this data with my team during refinement sessions. This user-centric approach helps us prioritize features that truly matter to our customers and guides our development process.

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What strategies do you employ to foster a collaborative team environment?

To foster a collaborative environment, I encourage open communication and inclusivity, ensuring every team member feels valued. We hold regular retrospectives to reflect and learn together, and I promote team-building activities that strengthen relationships and encourage creative problem-solving.

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How do you handle conflicting priorities in your team?

Handling conflicting priorities requires clear communication and a structured approach. I engage the team in discussions to assess the impact of each priority and involve stakeholders when necessary to make informed trade-off decisions that align with our strategic goals.

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What is your approach to continuous improvement in Agile practices?

Continuous improvement is central to Agile practices. I encourage regular feedback loops and retrospectives, where the team can reflect on what's working well and identify areas for enhancement. We also experiment with new techniques and tools to find innovative ways to improve our processes.

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How do you define success for your Agile product team?

Success is defined by our ability to deliver value consistently and meet user needs. This includes measuring key performance indicators (KPIs) such as user satisfaction, engagement levels, and the efficiency of our development processes. Regularly reviewing these metrics ensures we stay aligned with our objectives.

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How do you keep your team motivated and engaged?

I believe in empowering my team members by recognizing their contributions and providing opportunities for professional growth. I set clear, achievable goals and celebrate milestones, fostering a positive atmosphere where everyone feels motivated to contribute their best.

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What role does experimentation play in your product development process?

Experimentation is vital in our development process, as it allows us to test hypotheses and validate user needs before fully committing resources. I advocate for a 'test and learn' approach, where we can iterate based on real user data, thereby improving our solutions and reducing risks.

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Describe a challenging project you managed as a Director, Agile Product Owner and your approach to overcoming obstacles.

One challenging project involved shifting the team's focus mid-sprint due to changing market demands. I facilitated a discussion with stakeholders to reassess priorities and reassign resources effectively. By fostering open communication and flexibility, we adapted our plans, maintained team morale, and ultimately delivered a successful product enhancement.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 3, 2025

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