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Response & Resolution Intern

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A Day in the Life: Response & Resolution Intern

What’s better than finding an internship that will help build your resume and expose you to numerous elements of the corporate IT world you ask? Finding an internship that will pay you while you’re learning and growing your professional future! Trinity is looking for their next Response & Resolution Intern for the Summer of 2025! This is a paid internship and requires a driven individual who is focused on providing assistance to internal team members in order to help solve a wide range of technical issues, all while expanding their technical knowledge in a 3PL environment! The primary focus of this internship will be assisting the team in resolving internal helpdesk tickets ranging from desk moves to system errors and everything in between. A desire to learn in a supportively fast-paced workspace and a positive attitude is all you’ll need to be successful in this role! If you haven’t already applied, what are you waiting for? Building your future starts today!

Details of the Job: Is This for You?

Fast-paced environment
Flexibility
Coachability
Detail- Oriented
Full time availability (Monday - Friday)

Job Requirements: Is This You?

Basic reading, writing, and arithmetic skills required.
Strong attention to detail.
Ability to learn and support new applications to gain advanced knowledge of company supported applications.
Work with staff of all levels requires interpersonal skills.
The candidate must have technical problem-solving skills, a strong sense of urgency, and an ability to make decisions that support company guidelines authoritatively and quickly.
Commitment to living the Trinity Guiding Values.

Your Future with Trinity: Are We What You’re Looking For?

Laid-back working attire – who doesn’t love wearing jeans to work?
Ample benefit package options- including medical, dental, and vision, a wellness program, tuition reimbursement, discount programs
FUN team building activities
Generous PTO offering
Strong focus on internal advancement and promotion from within
Trinity Foundation- constant opportunities to give back to the community

We are located at: 50 Fallon Ave, Seaford, DE 19973

EEO STATEMENT: Trinity Logistics, Inc. is an Equal Opportunity employer. All Team Members and applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or any status which is protected by state or federal law.

What You Should Know About Response & Resolution Intern, Trinity Logistics

As a Response & Resolution Intern at Trinity in Seaford, DE, you’ll be diving into the exciting world of corporate IT while getting paid to learn! This is your chance to not only add invaluable experience to your resume but also to develop vital skills in a supportive 3PL environment. The role is perfect for someone eager to assist internal team members in tackling a variety of technical issues, all while expanding your technical knowledge. Your primary responsibility will revolve around helping the team manage internal helpdesk tickets that include everything from desk moves to tackling system errors. We’re looking for someone who thrives in a fast-paced setting and maintains a positive attitude while being detail-oriented and committed to learning. Your typical day could involve collaborating with team members of all levels and applying your problem-solving skills to make quick, authoritative decisions that align with our company values. Not only will your technical skills grow, but you'll also enjoy the laid-back work culture, team-building activities, and a host of benefits, including a generous PTO policy. Embrace the challenge and become a vital member of Trinity’s team this summer – your future in IT begins now!

Frequently Asked Questions (FAQs) for Response & Resolution Intern Role at Trinity Logistics

What are the responsibilities of a Response & Resolution Intern at Trinity?

As a Response & Resolution Intern at Trinity, your primary responsibilities will include assisting team members with internal helpdesk tickets. This ranges from handling desk moves to resolving system errors. You'll gain hands-on experience with various technical issues, expanding your understanding of IT support in a 3PL environment.